Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

COD5 will load but not run Win7


  • Please log in to reply
17 replies to this topic

#1 SavageKarma

SavageKarma

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 04 February 2010 - 03:02 AM

Have loaded COD5 but it won't run. I do get the initial screen but when I choose single or multiplayer it won't start - I get a windows message that says there's been a problem and that windows has stopped the program and will notify me when a solution has been found (as if). Program doesn't come up in the "all programs" menu nor in the "uninstall programs" in the control panel. My OS is Win 7 64bit. Have tried reinstalling but still no go.

BC AdBot (Login to Remove)

 


#2 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 04 February 2010 - 07:41 AM

I would look at your Event Viewer and find the event that corresponds to your error.


Try to start the program so you get a fresh error date and time, this will make it easier to in event viewer.

To open event viewer click the Start Orb, in the search box type cmd and hit enter, at the command prompt type eventvwr and hit enter. Maximize this window, In Event Viewer expand the Windows Log and click on Applications. Then if the error is not obvious you can sort by clicking the date and time. Once you find the event double click it, this will open a new window. In the Actions colum on the right click copy/save details details as text. Go back to the Start Orb, in the Search box type notepad, hit Enter, right click in the notepad window an paste the error details.


Post the Event deatils.

#3 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 04 February 2010 - 09:51 AM

original Error:

Log Name: Application
Source: Application Error
Date: 1/02/2010 10:52:49 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Office
Description:
Faulting application name: CoDWaW.exe, version: 1.6.0.0, time stamp: 0x4a9dc0ca
Faulting module name: XAudio2_0.dll, version: 9.22.1284.0, time stamp: 0x47cf31b7
Exception code: 0xc0000005
Fault offset: 0x000227d8
Faulting process id: 0xd18
Faulting application start time: 0x01caa33d700cbe83
Faulting application path: C:\Program Files (x86)\Activision\Call of Duty - World at War\CoDWaW.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_0.dll
Report Id: b38b0848-0f30-11df-9ea3-002215044e8a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-01T12:52:49.000000000Z" />
<EventRecordID>5390</EventRecordID>
<Channel>Application</Channel>
<Computer>Office</Computer>
<Security />
</System>
<EventData>
<Data>CoDWaW.exe</Data>
<Data>1.6.0.0</Data>
<Data>4a9dc0ca</Data>
<Data>XAudio2_0.dll</Data>
<Data>9.22.1284.0</Data>
<Data>47cf31b7</Data>
<Data>c0000005</Data>
<Data>000227d8</Data>
<Data>d18</Data>
<Data>01caa33d700cbe83</Data>
<Data>C:\Program Files (x86)\Activision\Call of Duty - World at War\CoDWaW.exe</Data>
<Data>C:\Windows\SysWow64\XAudio2_0.dll</Data>
<Data>b38b0848-0f30-11df-9ea3-002215044e8a</Data>
</EventData>
</Event>

Most recent - after reinstalling (but not updating):

Log Name: Application
Source: Application Error
Date: 5/02/2010 12:33:21 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Office
Description:
Faulting application name: CoDWaW.exe, version: 1.0.0.1, time stamp: 0x48f00193
Faulting module name: XAudio2_0.dll, version: 9.22.1284.0, time stamp: 0x47cf31b7
Exception code: 0xc0000005
Fault offset: 0x000227d8
Faulting process id: 0xf40
Faulting application start time: 0x01caa5a6f3d5b328
Faulting application path: C:\Program Files (x86)\Activision\Call of Duty - World at War\CoDWaW.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_0.dll
Report Id: 3dfad0e8-119a-11df-bbb2-002215044e8a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-04T14:33:21.000000000Z" />
<EventRecordID>5602</EventRecordID>
<Channel>Application</Channel>
<Computer>Office</Computer>
<Security />
</System>
<EventData>
<Data>CoDWaW.exe</Data>
<Data>1.0.0.1</Data>
<Data>48f00193</Data>
<Data>XAudio2_0.dll</Data>
<Data>9.22.1284.0</Data>
<Data>47cf31b7</Data>
<Data>c0000005</Data>
<Data>000227d8</Data>
<Data>f40</Data>
<Data>01caa5a6f3d5b328</Data>
<Data>C:\Program Files (x86)\Activision\Call of Duty - World at War\CoDWaW.exe</Data>
<Data>C:\Windows\SysWow64\XAudio2_0.dll</Data>
<Data>3dfad0e8-119a-11df-bbb2-002215044e8a</Data>
</EventData>
</Event>

Hope this is what you asked for.

#4 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 04 February 2010 - 10:42 PM

Both errors point to your Audio, "Faulting module name: XAudio2_0.dll". I would start with your Audio Drivers.

Are you using onboard Audio or do you have a PCI sound card?

What kind of computer do you have?

Edited by ratchet48, 04 February 2010 - 10:44 PM.


#5 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 05 February 2010 - 02:57 AM

Motherboard - ASUS P5Q - integrated sound

#6 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 05 February 2010 - 07:12 AM

There are 6 P5Q Models.

Did you download and install the Audio drivers from ASUS?

Edited by ratchet48, 05 February 2010 - 07:13 AM.


#7 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 05 February 2010 - 09:27 PM

That's all she is - P5Q - that's what it says on the box it came in, the user guide, and system information. Realtek driver version: 6.0.1.5983, date: 17/11/2009, downloaded from ASUS - latest version as far as I know (just checked it), reinstalled it for good measure and set to 24bit, 48KHz. Also updated graphics driver. Still no luck.

Edited by SavageKarma, 06 February 2010 - 07:33 PM.


#8 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 07 February 2010 - 01:10 PM

Do you know if you are running the latest BIOS, which would be P5Q BIOS 2102 Update Express Gate to v1.4.6.2. 2009/05/11. You can view bios version via Programs/Accessories/System Tools/System Information.

That is a farily new driver, but you might check Intel® Driver Update Utility.

#9 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 08 February 2010 - 06:24 AM

Have updated to suggested BIOS (what a nightmare that was). Game still does same thing. :thumbsup:

#10 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 08 February 2010 - 08:23 AM

Did you check Intel for chipset drivers?

#11 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 08 February 2010 - 08:38 AM

Checked with Intel utility - didn't come up with anything, just said that my graphics, audio, wireless and wired drivers were unsupported. I did update my drivers but, until today, shied away from updating my BIOS. As far as I can tell, all my drivers are current and I keep my OS updated too. I've had the game running on this computer when it had XP SP3. It's only since I (clean) installed Win 7 that I have had trouble with game. I've plenty of RAM - 8G, and my Graphics card (GT9800) should be able 2 handle it. COD 4 and COD MW2 run without complaint. It's driving me a bit loco :thumbsup:

#12 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 08 February 2010 - 09:24 AM

I actually had a similar problem, my wife plays windows Solitaire, she thinks thats why they build computers :thumbsup:.

So every time you started any windows game it would load then crash, I found a similar event point to a graphics driver dll.
Update everything, Bios, graphics, chipsets..., well I dual boot Vista, they work like a champ in Vista :flowers:.

I had taken out my PCI Graphics card to use my VGA KVM to work on a friends computer. I put it back in, installed the drivers and it worked, the games play just fine.

From Event Viewer;
Faulting application name: solitaire.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f9
Faulting module name: igdumd64.dll,

From System Information;
Item Value
Name Intel® Q965/Q963 Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02\3&172E68DD&0&10
Adapter Type Intel® GMA 3000, Intel Corporation compatible
Adapter Description Intel® Q965/Q963 Express Chipset Family
Adapter RAM 384.00 MB (402,653,184 bytes)
Installed Drivers igdumd64.dll,igdumdx32 ***************Installed Drivers igdumd64.dll

My point (finally), Windows 7 drivers for integrated devices may have a few bugs. You might try a PCI sound card.

#13 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 08 February 2010 - 09:38 AM

I'll give that a go - there's a few out there, any suggestions?

#14 ratchet48

ratchet48

  • Members
  • 207 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Western US
  • Local time:02:29 AM

Posted 08 February 2010 - 10:40 AM

That depends on what you want to spend and how fast you want it.

NewEgg has a good selection, the Sound Blaster Audigy SE, $29.99, read reviews.

Edited by ratchet48, 08 February 2010 - 10:41 AM.


#15 SavageKarma

SavageKarma
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Caboolture, Queensland
  • Local time:05:29 PM

Posted 09 February 2010 - 06:14 AM

Have installed auzentech x-studio 5.1. Game still won't start - same event viewer data. Went into Windows media centre to check speaker setup settings, clicked 5.1, when test only get all test sounds out of front speakers. Tested speakers in soundcards "audio deck" they work fine. Tested speakers in the audio devices and they work fine. Windows media centre doesn't seem 2 b picking 5.1 - Could this be a/the problem? Any ideas? Am thinking of a clean reinstall (but what a pain in the arse) - would that help or is there other options yet to consider? :thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users