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SLOW computer that locks up


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#1 Brkn computer

Brkn computer

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Posted 04 February 2010 - 01:37 AM

I have a Toshiba lapton AMD Turion, 1.79 Ghz, 1.87GB of Ram. It has Windows XP Pro, Version 2002, SP3.

About two weeks ago I noticed a dialog box display on my screen and say "you have been infected." Afterwards my computer seemed normal but in the past week it is sooooooooooooooo slow. It is painful just to try an open an internet browser. I am not completely computer retarded and have tried to read your forums and do research but I am at a loss of where to even start. I have McAfee installed and is all up to date and current.

I would be very greatful for one of you smart guys/gals to help me. Thanks so much for what you do.

Desiree'

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#2 MrBruce1959

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Posted 04 February 2010 - 02:26 AM

You can try downloading and running MalwareByte's free Malware scanning program from this website.

http://majorgeeks.com/download.php?det=5756

This version does not really install it just runs from the .exe file.

Make sure you click the update tab. although there is a purchase button, ignore that and update it and run it.

Another program that is good is Norman Malware remover, it also does not install it just runs from the .exe file.

This is the link to Norman Malware, look for the download link on this page.

http://www.norman.com/support/support_tools/58732/


Spybot Search & Destroy is another scan tool make sure you update it before scanning with it, you can download it from here.

http://www.safer-networking.org/en/ownmirrors1/index.html

Spybot S & D does require an install. Download it, install it, and update it, then run it.

None of this programs require purchase, some may ask for donations, but ingore that for now.


If you have any malware or spyware these programs will find it and remove it at your request.

You may also want to go to the HIJACK-THIS forums

But before you do go to this link and download HIJACKthis

http://www.bleepingcomputer.com/files/hijackthis.php

This will create a log file you can post in HIGHJACK-This forums.

This forum is located here http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Make an introduction post there, someone will help you and ask for your hijackthis log.

Hope I have helped you in some way.

Edited by MrBruce1959, 04 February 2010 - 02:44 AM.

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#3 Brkn computer

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Posted 05 February 2010 - 02:07 AM

MrBruce thanks for the information! I had already downloaded and ran MalwareByte's free Malware and SpyBot Search and Destroy. My computer is still so slow after running both programs. I am going to take your recommendation and download the HIGHJACK this and try and post my log in the HIGHJACK this forum. Thanks for the help.




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