Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Lop.Com ToolBar


  • This topic is locked This topic is locked
10 replies to this topic

#1 texasstar5000

texasstar5000

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:08 AM

Posted 30 August 2005 - 09:25 PM

I have been struggling to remove a toolbar on my IE broweser for months - I have no idea how it got there . I have found out it is the lop.com toolbar - it has changed my favorites menu by adding unwanted ( and undeletable) links and added desktop icons that will delete but they always come back after I reboot .

I have downloaded spysweeper and ewido and both have removed huge amounts of malware - including tons of the lop.com and websearch files . I thought that ewido had gotten rid of it - but a few minutes later it was back . I wanted to add that ewido removed most of the mywebsearch files and lop.com files from my system restore section - I am currently using the XP home OS.

I am at a loss at to what to do - any help would be greatly appreciated !!!

Logfile of HijackThis v1.99.1
Scan saved at 10:42:36 PM, on 8/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido\security suite\securitysuite.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\89ABCDEF\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {A8505862-A486-0505-5944-3B225F1B1797} - C:\DOCUME~1\Owner\APPLIC~1\WIPEAU~1\send iso.exe (file missing)
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SmcService] C:\sygate\smc.exe -startgui
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [bcqkgs] c:\windows\system32\bcqkgs.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll/search.htm
O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab30149.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-17.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by7fd.bay7.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\sygate\smc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Edited by texasstar5000, 30 August 2005 - 09:45 PM.


BC AdBot (Login to Remove)

 


#2 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 31 August 2005 - 04:21 PM

Hello Texasstar5000 and welcome to BleepingComputer.


You have a LOP infection that often comes together with Messenger Plus. To remove it we will try the simple way first.

1. Go to Control Panel, then Add/Remove programs. Double click on "Messenger Plus!"

2. The "Messenger Plus! - Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program.

3. The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall.

4. If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling.

5. To complete the uninstallation, follow the instructions that are displayed (the first one is to close all your Internet Explorer windows, that's very important). When everything is complete, restart your computer.

6. You may reinstall Messenger Plus after you are clean as long as you DO NOT allow it to install the sponsor program.


Post a fresh HijackThis log please.
Derfram
~~~~~~

#3 texasstar5000

texasstar5000
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:08 AM

Posted 01 September 2005 - 06:47 AM

Hello Ddeerrff and thank you for responding .

I did as you directed but when I went to add/remove programs and selected messengerplus! , of which I have messengerplus3! - I was given the option to "uninstall sponsor program only " or ''uninstall messengerplus3! and sponsor".

I uninstalled the sponsor program and unfortunately I still had the lop infection. Someone mentioned to me that my internet provider could be at fault ( charter cable DSL ) , but I called them and they refuted that possibility.

I completely uninstalled the messengerplus3! program and have rebooted system and its still there. I should also mention that when I originally uninstalled the sponsor program (only) msnmessengerplus informed me that it couldnt immediately uninstall because componets of the original programming had been either deleted or corrupted - so it repaired the program so the original uninstall feature could work properly . Also I didnt see a chance to enter in a code .... I was never given that particular option.....

Once again thank you for responding and let me know if there is anything else I could possibily do to get rid of this thing . :thumbsup:

:flowers:

Edited by texasstar5000, 01 September 2005 - 06:49 AM.


#4 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 01 September 2005 - 09:35 AM

OK Texasstart5000, not a problem. We'll just do the uninstall manually.

Open Notepad, (Start button, click on Run, type in Notepad, and click OK) copy & pastes the following block of text into Notepad.

dir c:\windows\tasks /a > sched.txt
notepad sched.txt
del sched.txt


Click on 'File', then 'Save as'
Select 'Save as type:' as All Files,
Save the file to the desktop as sched.bat. Close Notepad.

Double click on sched.bat and a notepad file should open.

Copy the contents of that file to your next post along with a fresh HijackThis log.
Derfram
~~~~~~

#5 texasstar5000

texasstar5000
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:08 AM

Posted 01 September 2005 - 06:21 PM

Howdy Again Ddeerrff!

Heres the info you requested - Have a great day and thanks !

NOTEPAD INFO:

Volume in drive C is HP_PAVILION
Volume Serial Number is 7427-1CD8

Directory of c:\windows\tasks

08/30/2005 03:05 PM <DIR> .
08/30/2005 03:05 PM <DIR> ..
09/01/2005 07:00 PM 226 8C2C801B936F52AF.job
09/01/2005 07:00 PM 256 90E0B2999A80504D.job
09/01/2005 07:00 PM 256 C5140A5C9713ECA8.job
08/18/2001 08:00 AM 65 desktop.ini
09/01/2005 04:02 PM 6 SA.DAT
08/30/2005 03:06 PM 738 wrSpySweeper20050830150545.job
6 File(s) 1,547 bytes
2 Dir(s) 5,740,109,824 bytes free

Fresh Hijack this :

Logfile of HijackThis v1.99.1
Scan saved at 7:18:16 PM, on 9/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\sygate\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\0DIFW9AB\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {A8505862-A486-0505-5944-3B225F1B1797} - C:\DOCUME~1\Owner\APPLIC~1\WIPEAU~1\send iso.exe (file missing)
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SmcService] C:\sygate\smc.exe -startgui
O4 - HKLM\..\Run: [bcqkgs] c:\windows\system32\bcqkgs.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll/search.htm
O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab30149.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-17.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by7fd.bay7.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\sygate\smc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

#6 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 01 September 2005 - 07:11 PM

You have HijackThis running from a temporary or zip folder. Any backup files HJT creates during the repair process will not be secure if left in this folder. Before we use HJT to get rid of some entries, we need to get it into a permanent location.

Create a folder on the C: drive called "C:\HJT". You can do this by opening My Computer then double click on Local Disk (C:). In a clear area right click and select New then Folder and name it "HJT". Unzip HijackThis into this folder. Please delete any other copies of HijackThis and run HJT only from this new folder.

If required a tutorial is here.


You have a couple of realtime antispyware applications running. While these are good at preventing some malware infections, they can interfere with the fix we are about to do.

Disable SpySweeper for the duration of this fix:
- Open it, click >Options over to the left then >program options >Uncheck "load at windows startup".
- Over to the left click "shields" and uncheck all there.
- Uncheck "home page shield".
- Uncheck 'automatically restore default without notifiction".
Reverse the process after you're given the all clear.

Disable Ewido for the duration of the fix:
- Open Ewido Security Suite.
- Uncheck "RealTime Protection".
- Close Ewido.
Reverse the process after you're given the all clear.


Configure Windows to enable viewing of Hidden and System files.

Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show:

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {A8505862-A486-0505-5944-3B225F1B1797} - C:\DOCUME~1\Owner\APPLIC~1\WIPEAU~1\send iso.exe (file missing)

O4 - HKLM\..\Run: [bcqkgs] c:\windows\system32\bcqkgs.exe

With ALL OTHER WINDOWS CLOSED, click on Fix Checked. Close HJT.


Open Windows Explorer (Windows key+e), navigate to and delete the following files and folders (Don't be concerned if they can not be found):

c:\windows\system32\bcqkgs.exe <--File
C:\Documents and Settings\Owner\Application Data\WIPEAU~1\ <--Folder (starts with WIPEAU)


Open Notepad, copy & paste the following into Notepad:

attrib -h C:\windows\tasks\8C2C801B936F52AF.job
attrib -h C:\windows\tasks\90E0B2999A80504D.job
attrib -h C:\windows\tasks\C5140A5C9713ECA8.job
del C:\windows\tasks\8C2C801B936F52AF.job
del C:\windows\tasks\90E0B2999A80504D.job
del C:\windows\tasks\C5140A5C9713ECA8.job
dir c:\windows\tasks /a > sched.txt
notepad sched.txt
del sched.txt


Save it to your desktop as Remjob.bat. Close Notepad.

Run Remjob.bat by double clicking on it. Post the resulting text file in your next post, along with a new HJT log.


How are things running?
Derfram
~~~~~~

#7 texasstar5000

texasstar5000
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:08 AM

Posted 03 September 2005 - 11:17 AM

HI Ddeerrff,

The computer seems to be running great and so far no sign of the toolbar ! I am very excited - but sometimes it takes about 10 minutes for it to come back so lets hope that doesnt happen ( if so I will let you know )

Here is the HJT Log :

Logfile of HijackThis v1.99.1
Scan saved at 12:06:41 PM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll/search.htm
O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab30149.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-17.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by7fd.bay7.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

And here is the Remjob log :

Volume in drive C is HP_PAVILION
Volume Serial Number is 7427-1CD8

Directory of c:\windows\tasks

09/03/2005 12:11 PM <DIR> .
09/03/2005 12:11 PM <DIR> ..
08/18/2001 08:00 AM 65 desktop.ini
09/02/2005 01:48 PM 6 SA.DAT
08/30/2005 03:06 PM 738 wrSpySweeper20050830150545.job
3 File(s) 809 bytes
2 Dir(s) 9,508,065,280 bytes free


I do hope I followed all your instructions correctly and I have greatly appreciated everything you have done to help me !

Edited by texasstar5000, 03 September 2005 - 11:28 AM.


#8 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 03 September 2005 - 12:06 PM

The toolbar is still there? I don't see any indication of a toolbar in your HJT log - we'll need to look a bit deeper.


Download Silent Runners.
- Unzip it into it's own folder.

Open the folder into which you unzipped SilentRunners.
- Double click to run SilentRunners.vbs.
- If your antivirus complains, tell it to allow this script.
- When asked if you would like to perform 'Supplementary Searches', click YES.
- This script takes a while, please wait until you get an 'All Done' message.
Copy and paste the content of the Silent Runners textfile you get afterwards in your next reply.


Also, attached to this post (look below) you should find fl.zip.
- Please download that attachment to your desktop.
- Unzip it to it's own folder.

Open the folder into which you unzipped fl.
- Double click to run fl.bat
- A notepad file should open

Please copy/paste those results to your next post.

Edited by ddeerrff, 03 September 2005 - 12:07 PM.

Derfram
~~~~~~

#9 texasstar5000

texasstar5000
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:08 AM

Posted 03 September 2005 - 01:21 PM

Hi Ddeerrff,

No the toolbar is gone - I dont think I edited my previous response in time for you to see it . I rebooted my system and its now gone and has not returned - I am so happy to have all that stuff off my system and thank you so much for all your time and help - I noticed that you have a place where you prefer donations as a way of repaying you = if you want to you can send me the information on this organization and I will gladly contribute . Thanks once again !
:thumbsup:

#10 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 03 September 2005 - 04:15 PM

Log looks clean...great job!

Keep HijackThis along with it's backup folder for a bit just in case there arises a need for the backup files it has created. Any other tools we downloaded or files we created can be uninstalled or deleted. If we have enabled viewing of Hidden and System files, go back and re-hide these files.

If this is a Windows XP system: After you have used your machine a while, and are confident that all is well, we can do a little final cleanup.

Purge Restore points:

XP System Restore periodically creates a partial system backup. It is quite likely that some of the now removed malware has been 'backed up' in those files.

Start->Control Panel->System, System Restore.
Check "Turn off System Restore".
Immediately reboot (all your restore points will be deleted by this).
Then Start->Control Panel->System, System Restore again.
UnCheck "Turn off System Restore" and create a new clean restore point..

Run Disk Cleanup

Click on the Start button and then on Run. Type in cleanmgr then click on OK. Be sure the (C:) drive is selected and click OK. It may take a bit for "Compress old files" to complete. Check all the boxes and click on OK, then OK again.


Now that you are clean, please follow these steps in order to keep your computer safe and secure:

How did I get infected?, With steps so it does not happen again!
Simple and easy ways to keep your computer safe and secure on the Internet

Glad we were able to be of help.


As for donation, anything you could send to the Red Cross Hurricane Katrina relief fund would be great. http://www.redcross.org/
Derfram
~~~~~~

#11 ddeerrff

ddeerrff

    Retired


  • Malware Response Team
  • 2,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Upper Midwest, US
  • Local time:10:08 AM

Posted 12 September 2005 - 09:43 AM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Derfram
~~~~~~




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users