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Not able to open google.com


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#1 abcd_1

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Posted 03 February 2010 - 10:17 PM

Hello everyone,

I understand everybody would be busy. But please try to help me out.. i am suffering....


I have posted my topic in "Am I infected? What do I do? " under "Security" but no help.

Hence hope your expertise can help me in solving the problem i am facing.

Below is my problem friends.


problem 1
when i am trying to open www.google.com which is my home page , i get the following "sorry" page.

http://sorry.google.com/sorry/?continue=ht...www.google.com/

it says "Google Sorry...

We're sorry...
... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

To continue searching, please type the characters you see below:
"


problem 2

i use windows xp sp2.
eset nod 32 antivirus.
antivirus scan results in nothing.
when i use "spybot search and destroy" i get the following

1)Fraud.WindowsProtectionSuite-15 entries malware
2)Microsoft.Windows.RedirectedHosts - 201 entries Security C
3)Right Media - 1 entry Browser

when i try to fix selected problems in spybot search and destroy for

i get an error popup which says "Unexpected error in fixing problems (cannot creat file C:Windows\System32\drivers\etc\hosts. Access is denied.)"

Also i have noticed that though i have enabled "show hidden folders" in C:Windows\System32\drivers\etc i am not able to see any hosts file.

but i have a "search everything " desktop search utility.

when i searched for "hosts" file it could find it.

i open it and to my horror i see the below.

74.125.45.100 securitysoftwarepayments.com
74.125.45.100 privatesecuredpayments.com
74.125.45.100 secure.privatesecuredpayments.com
74.125.45.100 getantivirusplusnow.com
74.125.45.100 secure-plus-payments.com
74.125.45.100 www.getantivirusplusnow.com
74.125.45.100 www.secure-plus-payments.com
74.125.45.100 www.getavplusnow.com
74.125.45.100 safebrowsing-cache.google.com
74.125.45.100 urs.microsoft.com
74.125.45.100 www.securesoftwarebill.com
74.125.45.100 secure.paysecuresystem.com
74.125.45.100 paysoftbillsolution.com
74.125.45.100 protected.maxisoftwaremart.com
67.215.245.21 www.google-analytics.com
88.198.247.67 google.ae
88.198.247.67 google.as
88.198.247.67 google.at
88.198.247.67 google.az
88.198.247.67 google.ba
88.198.247.67 google.be
88.198.247.67 google.bg

i have not mentioned all other ip's just to make the mail short , i mean i have removed a few other entries for the sake of convenience while writing this mail..

why are all these entries here ? who modified it ? is spybot s & d responsible for this ? or am i attacked ?
Please suggest me , as to how to deal with this problem.

Hope i have made my questions clear.

Feel free to ask me if any clarifications are required...

Thanks in anticipation.

Request your help.

Edited by abcd_1, 03 February 2010 - 10:19 PM.


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#2 abcd_1

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Posted 07 February 2010 - 09:37 AM

some body please help me...

i am in bad need....

please ........................

#3 Arctic

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Posted 07 February 2010 - 10:40 AM

Forewarning, I'm not a technician on this forum, but i may be able to help.

Mods:As per my last post, if you would like it removed, i will remove the help willingly.


The hosts file is a protected file inside of windows.

I'm unsure how but a virus or spyware is able to add fraudulent entires to it.

I would recommend to navigate to
c:\windows\system32\drivers\etc\

make sure hidden files and operating systems protected files are able to be viewed.

once you locate the hosts file, make a copy of it and name the copy something you will remember if you need to restore.

now right click on hosts go into properties and remove the read only attribute.

Now, open hosts and when it asks for the application to use choose notepad.

Make your hosts file look like below, just remove all entires after
127.0.0.1 localhost

Save the hosts file.

At this time you should be able to get to Google again.

I would recommend to re-run spybot search and destroy, make sure you update it. and then reapply the immunization database and perform another full scan.

Once that is complete, make sure you re-enable hosts and read only


# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
I can only help.. If i know what the problem is.

we never have time to do things right, but we always have time to do them again

LAWL

#4 abcd_1

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Posted 07 February 2010 - 01:23 PM

Hi Arctic.
I tried to do what you suggested.
but ,
when i am trying to apply read-only property to the hosts file i get the following error.

An error occured applying attributes to the file:
C:\WINDOWS\system32\drivers\etc\hosts
Access is denied.


it gives me the following options for performing an action

ignore ignore all retry cancel

Hence i am not able to replace the existing hosts file..

please help ...

#5 Arctic

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Posted 07 February 2010 - 01:26 PM

if your only symptom is that you are unable to get to google, i would suggest trying a restart. and the checking if you can make the hosts file read only.
I can only help.. If i know what the problem is.

we never have time to do things right, but we always have time to do them again

LAWL

#6 abcd_1

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Posted 07 February 2010 - 01:36 PM

i am able to connect to google once i type the letters in the box provided.....that is, when i prove that i am a human and not a robot...

but why does google.com think that i could be a robot or some virus ?

how to remove this problem ....

#7 abcd_1

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Posted 11 February 2010 - 09:20 PM

please help me friends.

#8 abcd_1

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Posted 16 February 2010 - 09:22 PM

please help me friends...




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