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XP Media Center Edition Machine freezes randomly - removed IE freezes less frequently


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2 replies to this topic

#1 desperatedan

desperatedan

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Posted 03 February 2010 - 03:46 PM

Have no clue as to patterns - genuinely seems random. Previously had IE6 latest service pack loaded and it would freeze on average - 6 times a day - with no *.dmp file even though the Drwatson registry key was installed!
Switched to Firefox, and immediate improvement - it now freezes randomly once every 2 days or so - often occurs when zonealarm receive green lights are on, and sometimes when many apps are open at once.
Also no blue BSD would show - it just stops working - no mouse response, no keyboard response - not even Ctrl Alt Del - wait 5 minutes still nothing. Any help would be appreciated - I am pulling my beard out.


DDS (Ver_09-12-01.01) - NTFSx86
Run by 1st at 14:16:26.79 on Wed 02/03/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1003 [GMT -5:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\XAMPP\xampp\apache\bin\httpd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\XAMPP\xampp\mysql\bin\mysqld.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\XAMPP\xampp\apache\bin\httpd.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\RegCure\RegCure.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Documents and Settings\1st\My Documents\Downloads\HijackThis.exe
C:\Documents and Settings\1st\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = myApp
mWindow Title = myApp
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program

files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6

\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ZoneAlarm Spy Blocker Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program

files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ETDWare] c:\program files\elantech\ETDCtrl.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\documents and settings\1st\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth

software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid

engine\SuperHybridEngine.exe
IE: &WordWeb... - c:\windows\wweb32.dll/lookup.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12

\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program

files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12

\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260296868375
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 66.89.75.162 Buntin
Hosts: 10.0.7.2 commonwealth

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\1st\applic~1\mozilla\firefox\profiles\2jzro991.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\MozillaDownload.dll
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} -

c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2009-12-11 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-12-11 317072]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-12-11 486280]
R2 Apache2.2;Apache2.2;c:\xampp\xampp\apache\bin\httpd.exe [2010-1-13 29416]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2009-10-14 25208]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2009-10-14 476528]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32

\zonelabs\vsmon.exe -service [?]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2009-12-5 933504]
S2 MySqlManager;MySQL Manager; [x]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-12-8 1684736]
S3 AWEAlloc;AWE Memory Allocation Driver;c:\windows\system32\drivers\awealloc.sys --> c:\windows\system32

\drivers\awealloc.sys [?]
S3 LucentSoftModem;Lucent Technologies Soft Modem;c:\windows\system32\drivers\LTSM.sys [2009-9-16 802683]
S4 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-10-26 464264]

=============== Created Last 30 ================

2010-02-01 19:00:49 0 d-----w- c:\docume~1\1st\applic~1\jah
2010-02-01 19:00:14 0 d-----w- c:\program files\OpenLibraries
2010-02-01 19:00:06 0 d-----w- c:\program files\jahPlayer
2010-01-29 22:47:24 0 d-----w- c:\windows\IIS Temporary Compressed Files
2010-01-29 22:46:04 0 d-----w- c:\windows\system32\Cache
2010-01-29 22:26:46 0 d-----w- C:\Inetpub
2010-01-28 01:17:51 691712 ----a-w- c:\windows\wweb32.dll
2010-01-28 01:17:51 0 d-----w- c:\program files\WordWeb
2010-01-22 14:36:17 33 ----a-w- c:\windows\msaccess.ini
2010-01-22 14:35:18 0 d-----w- C:\ISI
2010-01-22 14:31:01 0 d-----w- c:\documents and settings\1st\WINDOWS
2010-01-22 14:27:59 0 d-----w- c:\program files\Access2
2010-01-22 03:09:45 3826112 ----a-w- C:\NDP1.0sp3-KB953295-X86-Ocm-Enu.exe
2010-01-21 23:26:16 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-20 04:55:09 0 d-----w- c:\docume~1\alluse~1\applic~1\RegCure
2010-01-19 03:21:44 0 d-----w- c:\program files\IrfanView
2010-01-19 03:07:39 5632 ----a-w- c:\windows\system32\ptpusb.dll
2010-01-19 03:07:38 159232 ----a-w- c:\windows\system32\ptpusd.dll
2010-01-19 03:07:37 15104 -c--a-w- c:\windows\system32\dllcache\usbscan.sys
2010-01-19 03:07:37 15104 ----a-w- c:\windows\system32\drivers\usbscan.sys
2010-01-18 02:36:05 0 d-----w- C:\database
2010-01-15 02:16:27 0 d-----w- c:\program files\Qualcomm
2010-01-13 21:43:33 0 d-----w- C:\XAMPP
2010-01-12 14:06:42 0 d-----w- c:\program files\Debugging Tools for Windows (x86)
2010-01-11 20:01:57 60744 ----a-w- c:\documents and settings\1st\g2mdlhlpx.exe
2010-01-07 04:36:10 0 d-----w- C:\Corda
2010-01-06 16:56:59 0 d-----w- c:\program files\Citrix
2010-01-05 00:44:44 158 ----a-w- C:\pi2.pl
2010-01-04 23:54:19 283 ----a-w- C:\pi.pl
2010-01-04 23:32:07 0 d-----w- C:\Perl

==================== Find3M ====================

2010-02-03 16:50:25 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-01-04 14:35:23 5536 ----a-w- c:\windows\system32\d3d9caps.dat
2009-12-22 05:21:05 667136 ----a-w- c:\windows\system32\wininet.dll
2009-12-22 05:20:58 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-12-18 01:30:28 55032 ----a-w- c:\windows\fonts\VeraMoBI.ttf
2009-12-18 01:30:28 54508 ----a-w- c:\windows\fonts\VeraMoIt.ttf
2009-12-18 01:30:28 49224 ----a-w- c:\windows\fonts\VeraMono.ttf
2009-12-18 01:30:28 49052 ----a-w- c:\windows\fonts\VeraMoBd.ttf
2009-12-14 14:13:43 32 ----a-w- c:\docume~1\alluse~1\applic~1\ezsid.dat
2009-12-04 22:10:49 22780 ----a-w- c:\windows\system32\emptyregdb.dat

============= FINISH: 14:22:02.28 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Local time:09:42 AM

Posted 10 February 2010 - 12:38 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

schrauber

    Mr.Mechanic


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Posted 15 February 2010 - 06:41 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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