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Got Internet Security 2010 Bad...


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#1 kelticwizard

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Posted 03 February 2010 - 02:51 PM

I had Internet Security 2010 a week ago, but due to Grinler's rkill, (which I found through Googling, I didn't know about this forum), plus a Trend Micro online scan, I seemed to get rid of most of it, and the computer returned to more or less normal, save for one warning sign which popped up on booting.

Then a few days later it returned with a vengeance. It shut down my wireless network, preventing me from getting on the internet, (a few applications of rkill immediately upon the desktop appearing allows me to connect to the internet). I keep the setup file for Malware Bytes on my hard drive, but immediately upon downloading the updates the program is shut down. I downloaded killbox and that gets shut down, even when I try to use if from a floppy. I tried downloading HiJack This ver 2.02 and getting rid of files which Google says act like trojans but they keep coming back.

I am going to post a HiJack This log in the appropriate section, I hope I am following the rules of the forum by doing so, and giving the link.

Two things:

A) I had no antivirus on the computer for a long time. I have just purchases Norton 360 ver 3.0 but thought it would be a good idea to get rid of the virus before installing.

:thumbsup: Although there are some things on this computer I would not mind keeping, when push comes to shove nothing on here is completely irreplaceable. So if this is going to be a very long and involved process, I can reformat and start over if that is the best way to go.

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#2 Animal

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Posted 03 February 2010 - 02:57 PM

Once your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From that point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Once your log is posted and to avoid confusion, I or another staff member will be closing this topic.

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