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Antivirus Soft - Is Safety.Live.Com enough


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#1 Computer Buffoon

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Posted 03 February 2010 - 02:30 PM

I got hit with the Antivirus Soft malware today. After rebooting into Safe Mode, I did a System Restore back to january 4, and the computer seemed to be workign normally. As my next step, I'm running a Windows live (Safety.Live.Com) scan. That scan hasn't finished yet, but has detected four issues thus far.

Will this be enough to remove this trojan, or do I need to do more?

By the way, if you've been hit with this virus and can't access the internet through internet explorer, try usiing Mozilla Firefox. I was able to access the internet and find this board through Firefox will the trojan was blocking Internet Explorer and all other applications, it seemed.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Edited by Animal, 03 February 2010 - 02:52 PM.


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#2 hamluis

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Posted 03 February 2010 - 02:48 PM

Read and follow http://www.bleepingcomputer.com/virus-remo...-antivirus-soft.

Louis

#3 Computer Buffoon

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Posted 03 February 2010 - 04:14 PM

Thanks - I'm running Malwarebytes.com as we speak.

Live.Safety.com was able to detect the spyware, but not remove it.

It also detected Exploit:Win32Pdfjsc.CR, and couldn't remove that, either.

I removed my Adobe reader software, which was dated, and will add the current version later on.

Does anyone have a recommendation for removing Exploit:Win32Pdfjsc.CR?

#4 boopme

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Posted 03 February 2010 - 04:34 PM

Post the scan log when done . Then we can move on to the nwxt item.. removal may take several steps and tools.
EWe nned to see the info provided in the log,thanks.
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#5 Computer Buffoon

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Posted 03 February 2010 - 05:32 PM

Thanks:

Here's the log:

Malwarebytes' Anti-Malware 1.44
Database version: 3685
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 7.0.5730.13

2/3/2010 4:32:29 PM
mbam-log-2010-02-03 (16-32-29).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 248383
Time elapsed: 39 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Alan\Local Settings\Temp\wslK.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1203\A0129637.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Common\helper.sig (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Shared\lib.sig (Adware.Deepdive) -> Quarantined and deleted successfully.

#6 boopme

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Posted 03 February 2010 - 09:30 PM

OK, good scan,, that is an Exploit virus. Let's also check your JAVA version.
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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