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XP Antispyware 2010


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#1 AntyHejter

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Posted 03 February 2010 - 02:00 PM

Hi! I have a problem... I dont know how and when XP Antispyware 2010 was installed on my PC but now its really annoying me... it shows me pop-ups all over time. My friend told me this is something like ''fake'', all the viruses and warnings there arent real... it is just showed to get money from people... anyway I want remove it... I cant live with such a thing on my PC :trumpet: I was looking for diffrenent ways to delete this... but nothing helps... I reall dont know what to do :flowers: I will be grateful for assist and sorry for my English. :thumbsup: I will wait for answer. :inlove:

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 03 February 2010 - 03:07 PM

Hello and welcome... Please follow our Removal Guide here http://www.bleepingcomputer.com/virus-remo...t-security-2010

You will move to the Automated Removal Instructions for Internet Security 2010 using Malwarebytes' Anti-Malware:

After you completed that post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 AntyHejter

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Posted 03 February 2010 - 06:05 PM

Hi boopme... thanks for answer... I did everything like in instructions.. but XP Antispyware 2010 is still on my PC ;/ Here is log from scanning (I dont know why but this is in Polish) :thumbsup: If you have other logs you can compare these... sorry for difficulties :flowers:


Malwarebytes' Anti-Malware 1.39
Wersja bazy definicji: 2421
Windows 5.1.2600 Dodatek Service Pack 3

2010-02-03 22:49:26
mbam-log-2010-02-03 (22-49-22).txt

Typ skanowania: Pełne skanowanie (C:\|D:\|)
Przeskanowane obiekty: 129416
Upłynęło: 44 minute(s), 57 second(s)

Zainfekowane procesy w pamięci: 0
Zainfekowane moduły pamięci: 0
Zainfekowane klucze rejestru: 1
Zainfekowane wartości rejestru: 0
Zainfekowane pliki rejestru: 0
Zainfekowane foldery: 0
Zainfekowane pliki: 0

Zainfekowane procesy w pamięci:
(Nie wykryto groźnych plików)

Zainfekowane moduły pamięci:
(Nie wykryto groźnych plików)

Zainfekowane klucze rejestru:
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> No action taken.

Zainfekowane wartości rejestru:
(Nie wykryto groźnych plików)

Zainfekowane pliki rejestru:
(Nie wykryto groźnych plików)

Zainfekowane foldery:
(Nie wykryto groźnych plików)

Zainfekowane pliki:
(Nie wykryto groźnych plików)

#4 boopme

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Posted 03 February 2010 - 09:32 PM

Hello ,,Ok that version is old .. and polish... so ...
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 AntyHejter

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Posted 04 February 2010 - 08:50 AM

I cant open these links from points 3 and 5... it says that cannot find file ;/ I am using Mozilla Firefox

#6 boopme

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Posted 04 February 2010 - 11:50 AM

OK, run the ATF ,SAS and ESET (below). this may remove some things stopping MBAM.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 AntyHejter

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Posted 04 February 2010 - 02:34 PM

All right, I have downloaded all three softwares, but when I am trying to install SUPER it asks me to choose program to open from the list... what should I do? Other thing is that I cannot enter safe mode on my PC ;/ I have also question.. do I need to use ''rkill'' before scanning?

#8 boopme

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Posted 04 February 2010 - 04:12 PM

Don't you just love this crap? :thumbsup:
Run this then do the others.
Go here to Doug KNox's Windows® XP File Association Fixes
Run 9th down on left... EXE File Association Fix ... the EXE not EML one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 AntyHejter

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Posted 04 February 2010 - 04:48 PM

Omg... when I am trying any application (Mozilla, WinRar or any game) it shows me different errors or asks me choose program from list to open it. :thumbsup: Everything is just ruined... of course I love it :D

#10 boopme

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Posted 04 February 2010 - 05:00 PM

Ok , we are heading into the HiJack this forum.. I hope we can do this..
Please run RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.

Now GMER
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 AntyHejter

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Posted 05 February 2010 - 08:31 AM

Here is the ESET log :

C:\Documents and Settings\Admin\Ustawienia lokalne\Temp\Arh.VIR a variant of Win32/Kryptik.CDK trojan cleaned by deleting - quarantined
C:\Documents and Settings\LocalService\Ustawienia lokalne\Dane aplikacji\av.exe Win32/Adware.XPAntiSpyware.AA application cleaned by deleting - quarantined
C:\WINDOWS\system32\spool\prtprocs\w32x86\00007e8a.tmp a variant of Win32/Kryptik.CDM trojan cleaned by deleting - quarantined

Good point now is that there is no sign of XP Antispyware 2010 on my PC :thumbsup:
However, there is also bad point... when I am trying to open different applications it shows me different errors... and most of programs doesnt work (e.g. Avira Antivir)

It looks also like there is problem with file: rundll32.exe is there anyway to repair it? (I cant open most of options in control panel because of it).

Edited by AntyHejter, 05 February 2010 - 09:59 AM.


#12 boopme

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Posted 05 February 2010 - 02:57 PM

Is the RunDll issue a "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 AntyHejter

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Posted 05 February 2010 - 03:50 PM

cannot find... this is what happen when I am trying open diffrent applications in Control Panel etc.

Edited by AntyHejter, 05 February 2010 - 05:18 PM.


#14 boopme

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Posted 06 February 2010 - 02:15 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7


Next you will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 supershiu

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Posted 27 February 2010 - 08:27 PM

since i am having the same issue with the others. i decided to tried to use the autorun program to delete the rundll32.exe thing, but i couldn't find it in the autorun program. should i just go to 'my computer' and delete that rundll32 thing directly or is there any other ways to delete that thing. because with that issue still going on, i cannot use most of my applications :thumbsup:

Edited by supershiu, 27 February 2010 - 08:28 PM.





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