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cd drive missing


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8 replies to this topic

#1 jwunderdog

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Posted 30 August 2005 - 07:49 PM

I windows 2000 been killed by virus and just want to reformat my whole system. Problems is now my d Drive is not being recognized I even swiched it out and put a new cd drive in and still is not being recognized.HelP!!!

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#2 River_Rat

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Posted 30 August 2005 - 08:29 PM

Have you tried removing them via Device Manager and Restarting to let Windows Reload them. Click the + by CD-Rom Drives and Right Click>Remove, Uninstall>Ok Restart Computer.

Windows 95/98*Grinler
You can open Device Manager by double-clicking on the System icon in Control Panel, and choosing the Device Manager tab. It is also accessible by right-clicking on My Computer, selecting Properties, and selecting the Device Manager tab.


Windows 2000/XP
You can open Device Manager by double-clicking on the System icon in Control Panel, choosing the Hardware tab, and clicking Device Manager.
Fortunately, Device Manager can be more easily run by Start > Run > (type) devmgmt.msc

#3 Enthusiast

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Posted 30 August 2005 - 09:57 PM

Before you access this drive are you sure there aren't any copies of the virus on it?

See if your resident AV program will recognize the D Drive and scan it before doing anything else.

If you cannot do it with your resident AV ap (actually use these even if you can use the AV program installed on your computer), try some of these web based scans (you must use IE to run these as they require Active X)

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest

Windows Security Trojanscan
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx


online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan

#4 jwunderdog

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Posted 31 August 2005 - 08:41 PM

The problem is my cd drive doesn't even show up on my device manager. It is like it is not on the computer at all.

#5 jwunderdog

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Posted 13 September 2005 - 08:46 PM

finally got all the virus off my computer thanks to you guys!! but Mycd rom drive is still missing, any suggestions

#6 Enthusiast

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Posted 13 September 2005 - 10:07 PM

Use the device manager to delete the cd drive, reboot and let windows find it and install it again.

By the way, does your floppy disc drive show up? Usually A:\

Edited by Enthusiast, 13 September 2005 - 10:10 PM.


#7 jwunderdog

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Posted 17 September 2005 - 12:46 PM

yes A drive shows up, when I go to device manager there is no d drive(cd Drive) to delete.

#8 Enthusiast

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Posted 17 September 2005 - 09:47 PM

With the computer shut off, try switching the cable so that the cd is the second drive and the floppy is first on the cable. (even if you have to use the uninstalled second cd drive so the cable reaches it). Make sure the power lead is firmly plugged in to the cd and also not disconnected from the power supply. If there is a jumper to make the cd a slave set it to make it so.

Make sure the cable is firmly plugged in to the motherboard.

#9 Grumpdaddy1

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Posted 20 September 2005 - 10:41 PM

I don't think the cable for a floppy will fit in a cd drive (hard drive cables do). If changing the CD drive didn't work, check to see how old it is-really! I recently had a similar issue with my brother-in-law's machine. Turns out, his CD drives were "too old" to work with xp. They worked fine under Win 98 and Win Me (something about firmware revision and checksum-stuff on the drive's physical ROM.)

You can check to see if the computer is seeing it by going into your BIOS and checking the drives. If it's powering on, it will show up in the BIOS. And as Enthusiast says, reinstall and use the latest drivers.

-Grump

Edited by Grumpdaddy1, 20 September 2005 - 10:42 PM.

"Ignorance begins the day you think you know it all"




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