Posted 03 February 2010 - 12:27 PM
Due to virut, I recently had to reformat my laptop (DELL Inspiron 6400). Despite the dark ages into which the infection had dragged my computer, my ipod was absolutely tip-top right up to the end. I reformatted and started again and everything seems fine. Yet, the onyl issue is that itunes is not picking up my ipod anymore.
Now this has been a nightmare for me for the past two to three weeks, i've been spending every waking hoour trying to solve it. I've sought help from Apple over the phone and in store, but they're no help, especially since i'm out of warranty. All the forums i've used had yielded suggestion after suggestion but nothing has cured it. The thing that i keep trying to impress is that it is the restore of the laptop that i am SURE has done this. But nobody seems to be able to define what's happened. The ipod wasn't connected when i restored, so how can it have affected it/done this?
My laptop picks up the ipod, it's just itunes that won't see it, and it won't let me reformat the thing.