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Dell 4700 will not boot


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#1 shyjan

shyjan

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Posted 03 February 2010 - 11:09 AM

I have a friends computer, who said he got a virus screen. He couldnt tell if it was legit or not. He has AVG but he wasn't sure if it was AVG or not , so he didn't press anything. The computer rebooted and now cannot get into regular, safe mode or any options from safe mode menu. He gets a blank screen.
I can boot with a windows xp disk to recovery and did chkdsk. everything is fine
I did a repair install ...no change ....
I did manage to put an avast disk in and scanned ..it found and removed win32 tojan-gen.
It still doesn't boot
Anything else I can do from recovery mode????
thanks
Jan

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#2 shyjan

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Posted 03 February 2010 - 12:11 PM

I ran avast tolls and registry editor
It found c:\windows\system32\software\classes\clsid\f----bunch od numbers....inprocserver32
However It could not delete it
looks like that is my problem when I searched google on it.
The question is how to delete it???

#3 shyjan

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Posted 04 February 2010 - 04:46 PM

OK no one has a comment??!!
I did a clean reinstall
After backing up my data




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