Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
I would love to follow your recommendations but I can't even get on the internet on the affected laptop. The icon on the bottom bar shows that I am connected; but when I click Internet Explorer is says it can't connect. What setting should I change so we can begin? Thank you so much.
I have progressed to the point where I am trying to use rkill and malwarebye's anti malware ... I had to download to a jump drive and when I tried to install and use, I am getting an error code 732 and cannot proceed. Ideas?