help multiple infections

Hello and thanks for your time.Anyways my laptop has a couple of viruses on it.Whenever a search was made on any search engine the link would redirect to another site.Another problem is when I run mbam,or any other antivirus program the computer would restart.I was able to work around it and ran a panda scan and it detected the trojan sinowal.wos,downloader.wcd and w32/xor-encoded.a.I was able to disable whatever it was that was making the computer restart when I ran mbam and was able to run a scan but when the scan completed the computer restarted not allowing me to delete what I found.
Here is the dds report


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Administrator at 8:42:59.06 on Wed 02/03/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.286 [GMT -5:00]

AV: Freedom Anti-Virus *On-access scanning disabled* (Outdated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Freedom Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.dell.com
uStart Page = hxxp://www.dell.com
uSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearch Page = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sp/*http://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\npjpi160_01.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15031/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} - hxxp://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1197692569191
DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {8100d56a-5661-482c-bee8-afece305d968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5185/mcfscan.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab
TCP: {DBA27D26-19C6-43AA-BEF1-F5F6985DB389} = 192.168.2.1
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\stp2qc17.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-2-2 28552]
S1 7038016b;7038016b;c:\windows\system32\drivers\7038016b.sys --> c:\windows\system32\drivers\7038016b.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 Meevdmttdew;Meevdmttdew; [x]

=============== Created Last 30 ================

2010-02-03 06:10:33 244 -c-ha-w- C:\sqmnoopt06.sqm
2010-02-03 06:10:33 232 -c-ha-w- C:\sqmdata06.sqm
2010-02-03 03:30:32 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-02-03 03:30:16 0 d-----w- c:\windows\LastGood.Tmp
2010-02-02 17:04:49 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-02-02 16:08:17 0 d-----w- c:\windows\ERUNT
2010-02-02 15:47:25 0 dc----w- C:\SDFix
2010-02-02 06:22:11 0 d-----w- c:\program files\Panda Security
2010-02-02 03:51:24 157712 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-01-31 22:02:57 28160 ------w- c:\windows\system32\beyvjbeu.wka

==================== Find3M ====================

2010-02-02 06:05:20 10752 ----a-w- c:\windows\DCEBoot.exe
2005-03-12 16:25:40 149 ----a-w- c:\program files\INSTALL.LOG
2005-01-02 03:18:23 952 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 8:43:54.53 ===============

I ran combofix but when I try to run combofix a second time as the program requests,the computer crashes and begins to dump physical memory

new dds log and ark and root attachments..sorry wont touch my computer anymore



DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Administrator at 13:28:12.00 on Thu 02/04/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.310 [GMT -5:00]

AV: Freedom Anti-Virus *On-access scanning disabled* (Outdated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Freedom Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\dds(3).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.dell.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\npjpi160_01.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15031/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} - hxxp://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1197692569191
DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {8100d56a-5661-482c-bee8-afece305d968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5185/mcfscan.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab
TCP: {DBA27D26-19C6-43AA-BEF1-F5F6985DB389} = 192.168.2.1
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\stp2qc17.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-2-2 28552]
S1 7038016b;7038016b;c:\windows\system32\drivers\7038016b.sys --> c:\windows\system32\drivers\7038016b.sys [?]
S2 PEVSystemStart;PEVSystemStart;c:\combofix\PEV.cfxxe [2010-2-4 261632]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-2-4 38224]
S3 Meevdmttdew;Meevdmttdew; [x]

=============== Created Last 30 ================

2010-02-04 18:16:27 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-04 18:16:25 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-04 18:16:25 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-04 15:45:26 0 dcs---w- C:\ComboFix
2010-02-04 15:07:10 0 dcsha-r- C:\cmdcons
2010-02-04 15:05:54 98816 ----a-w- c:\windows\sed.exe
2010-02-04 15:05:54 77312 ----a-w- c:\windows\MBR.exe
2010-02-04 15:05:54 261632 ----a-w- c:\windows\PEV.exe
2010-02-04 15:05:54 161792 ----a-w- c:\windows\SWREG.exe
2010-02-03 06:10:33 244 -c-ha-w- C:\sqmnoopt06.sqm
2010-02-03 06:10:33 232 -c-ha-w- C:\sqmdata06.sqm
2010-02-03 03:30:32 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-02-03 03:30:16 0 d-----w- c:\windows\LastGood.Tmp
2010-02-02 17:04:49 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-02-02 16:08:17 0 d-----w- c:\windows\ERUNT
2010-02-02 15:47:25 0 dc----w- C:\SDFix
2010-02-02 06:22:11 0 d-----w- c:\program files\Panda Security
2010-02-02 03:51:24 157712 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-01-31 22:02:57 28160 ------w- c:\windows\system32\beyvjbeu.wka

==================== Find3M ====================

2010-02-02 06:05:20 10752 ----a-w- c:\windows\DCEBoot.exe
2005-01-02 03:18:23 952 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 13:28:56.69 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

dds crashes the computer.ill try on safe mode

crashes in safe mode

blue screen page_fault_ nonpaged_area
dumping physical memory

now getting pbr error and windows wont load

Please reboot and hit F8, choose

Last Known Good Configuration

Will the system boot now?

i tried that.i ran all the tests when i hit ctrl f12 but the test results are fine.i noticed whatever malware i have flooded the memory.

OK this file is big Print these instruction out so that you know what you are doing

Two programmes to download

First

ISOBurner this will allow you to burn OTLPE ISO to a cd and make it bootable. Just install the programme, from there on in it is fairly automatic. Instructions

Second

• Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
• When downloaded double click and this will then open ISOBurner to burn the file to CD
• Reboot your system using the boot CD you just created.
  
  Note : If you do not know how to set your computer to boot from CD follow the steps here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  • Change Drivers to Non-Microsoft
• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\_OTL\MovedFiles
• Copy this file to your USB drive if you do not have internet connection on this system
• Please post the contents of the OTL.txt file in your reply.

ill reply tomorrow night with the results

Ok

when i click on otple it asks me to choose windows directory but none of the drives work

When you click OTLPE? What did you click?

sorry it was otlpe that i click and it goes to a browse for folder and to choose windows directory. options are ramdisk (b:)
localdisk (c:)
reatogope (x:)
shared documents

when i click on a folder or drive it says target is not windows 2000 or later