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Infected with something


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#1 Arlandria

Arlandria

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Posted 03 February 2010 - 09:17 AM

After the redirecting problem I am now faced with the issue of being connected to the wireless network but not being able to browse the internet via any web browser.

Any help?


DDS (Ver_09-12-01.01) - NTFSx86
Run by Terri at 8:34:39.68 on Wed 02/03/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2814.2040 [GMT -5:00]

AV: BullGuard Antivirus *On-access scanning enabled* (Outdated) {7A9BB333-8EDF-4FDC-A2A5-1A30FA021913}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: BullGuard Firewall *enabled* {2AEF4CB6-61B5-4E60-AF22-D95E75B63FA1}

============== Running Processes ===============

E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
E:\WINDOWS\System32\svchost.exe -k netsvcs
E:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
E:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Synaptics\SynTP\SynTPEnh.exe
E:\Program Files\Java\jre6\bin\jusched.exe
E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\PROGRA~1\SYMANT~1\VPTray.exe
E:\Program Files\Verizon\McciTrayApp.exe
E:\Program Files\Verizon\VSP\VerizonServicepoint.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Zune\ZuneLauncher.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\DNA\btdna.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
svchost.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
E:\WINDOWS\System32\svchost.exe -k BullGuard
E:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
E:\Program Files\Symantec AntiVirus\DefWatch.exe
E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\Common Files\Motive\McciCMService.exe
E:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
E:\WINDOWS\system32\svchost.exe -k imgsvc
E:\Program Files\Symantec AntiVirus\Rtvscan.exe
e:\WINDOWS\system32\ZuneBusEnum.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\WINDOWS\explorer.exe
C:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.verizon.net/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - e:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - e:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - e:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - e:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - e:\progra~1\verizo~1\VERIZO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - e:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - e:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - e:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: Ask Toolbar BHO: {fe063db1-4ec0-403e-8dd8-394c54984b2c} - e:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: Ask Toolbar: {fe063db9-4ec0-403e-8dd8-394c54984b2c} - e:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - e:\progra~1\verizo~1\VERIZO~1.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - e:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] e:\windows\system32\ctfmon.exe
uRun: [BitTorrent DNA] "e:\program files\dna\btdna.exe"
uRun: [BullGuard] "e:\program files\bullguard ltd\bullguard\bullguard.exe"
mRun: [SynTPEnh] e:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "e:\program files\java\jre6\bin\jusched.exe"
mRun: [StartCCC] "e:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [GrooveMonitor] "e:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [ccApp] "e:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] e:\progra~1\symant~1\VPTray.exe
mRun: [Verizon_McciTrayApp] "e:\program files\verizon\McciTrayApp.exe"
mRun: [Adobe Reader Speed Launcher] "e:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [VerizonServicepoint.exe] "e:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [QuickTime Task] "e:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "e:\program files\itunes\iTunesHelper.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Zune Launcher] "e:\program files\zune\ZuneLauncher.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "e:\documents and settings\terri\desktop\mbam-installer\explorer.exe" /runcleanupscript
mRun: [BullGuard] "e:\program files\bullguard ltd\bullguard\bullguard.exe" -boot
IE: E&xport to Microsoft Excel - e:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - e:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - e:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - e:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1243569779906
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?AuthParam=1243563386_eb5028b1692ac00163f89673e2476e52&GroupName=JSC&FilePath=/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab&File=jinstall-6u13-windows-i586-jc.cab&BHost=javadl.sun.com
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - e:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - e:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - e:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - e:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - e:\docume~1\terri\applic~1\mozilla\firefox\profiles\623ybhm9.default\
FF - plugin: e:\program files\verizon\vsp\nprpspa.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - e:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
e:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
e:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;e:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
R2 BdFileSpy;BullGuard File Monitor Driver;e:\windows\system32\drivers\BdFileSpy.sys [2010-1-25 55504]
R2 BsFileScan;BullGuard File Scan Service;e:\windows\system32\svchost.exe -k BullGuard [2004-8-4 14336]
R2 BsFire;BullGuard Firewall Service;e:\windows\system32\svchost.exe -k BullGuard [2004-8-4 14336]
R2 BsMailProxy;BullGuard Email Monitoring Service;e:\windows\system32\svchost.exe -k BullGuard [2004-8-4 14336]
R2 ccEvtMgr;Symantec Event Manager;e:\program files\common files\symantec shared\ccEvtMgr.exe [2004-6-9 255096]
R2 ccSetMgr;Symantec Settings Manager;e:\program files\common files\symantec shared\ccSetMgr.exe [2004-6-9 242808]
R2 SAVRTPEL;SAVRTPEL;e:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
R2 Symantec AntiVirus;Symantec AntiVirus;e:\program files\symantec antivirus\Rtvscan.exe [2004-10-6 1275216]
R3 afw;Agnitum firewall driver;e:\windows\system32\drivers\afw.sys [2009-3-23 31128]
R3 afwcore;afwcore;e:\windows\system32\drivers\afwcore.sys [2009-3-23 257304]
R3 NAVENG;NAVENG;e:\progra~1\common~1\symant~1\virusd~1\20100124.004\naveng.sys [2010-1-24 84912]
R3 NAVEX15;NAVEX15;e:\progra~1\common~1\symant~1\virusd~1\20100124.004\navex15.sys [2010-1-24 1323568]
S3 atimtai;atimtai;e:\windows\system32\drivers\atimtai.sys [2009-5-28 281600]
S3 BGRaSvc;BGRaSvc;e:\program files\bullguard ltd\bullguard\support\BGRaSvc.exe [2009-6-1 79184]
S3 ccPwdSvc;Symantec Password Validation;e:\program files\common files\symantec shared\ccPwdSvc.exe [2004-6-9 87160]
S3 FA101;NETGEAR FA101 USB Fast Ethernet Adapter;e:\windows\system32\drivers\FA101ND5.SYS [2009-5-28 24555]
S3 SavRoam;SAVRoam;e:\program files\symantec antivirus\SavRoam.exe [2004-10-6 173392]
S3 ZG760_XP;ZyXEL 802.11g XG762 1211 Driver;e:\windows\system32\drivers\WlanGZXP.sys [2009-6-2 735232]

=============== Created Last 30 ================

2010-02-02 03:47:57 38224 ----a-w- e:\windows\system32\drivers\mbamswissarmy.sys
2010-01-27 03:39:14 0 d-----w- e:\docume~1\terri\applic~1\Office Genuine Advantage
2010-01-26 02:15:37 0 d-----w- e:\docume~1\terri\applic~1\BullGuard
2010-01-26 02:14:41 55504 ----a-w- e:\windows\system32\drivers\BdFileSpy.sys
2010-01-26 02:14:17 0 d-----w- e:\program files\BullGuard Ltd
2010-01-24 16:05:41 0 d-----w- e:\program files\TrendMicro
2010-01-24 15:52:08 56816 ----a-w- e:\windows\system32\drivers\avgntflt.sys
2010-01-22 14:11:40 0 d-----w- e:\docume~1\alluse~1\applic~1\BullGuard
2010-01-22 13:46:44 1021 ----a-w- e:\docume~1\alluse~1\applic~1\h8srtkrl32mainweq.dll
2010-01-22 13:40:20 16725 ----a-w- e:\docume~1\alluse~1\applic~1\h8srtmainqt.dll
2010-01-18 15:27:48 471552 -c----w- e:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-05 10:00:29 832512 ----a-w- e:\windows\system32\wininet.dll
2010-01-05 10:00:21 78336 ----a-w- e:\windows\system32\ieencode.dll
2010-01-05 10:00:20 17408 ----a-w- e:\windows\system32\corpol.dll

============= FINISH: 8:35:02.06 ===============

Attached Files


Edited by Arlandria, 03 February 2010 - 09:18 AM.


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 10 February 2010 - 12:34 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

schrauber

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Posted 15 February 2010 - 06:38 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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