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Problem with my vista


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#1 ij0shie

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Posted 03 February 2010 - 04:14 AM

I tried my best to solve it myself but I guess I will be needing professional help here.

Details:

1) Computer slows down badly for a short period of time even though no memory intensive programs are ran. e.g. Surfing the net, chatting on MSN.

2) At the event when the computer slows down, the memory usage exceeds 1GB. (Using a 1GB DDR2 RAM). 1GB RAM was sufficient to run my computer before, and I never had such problems where the computer slowed down so badly for a short period of time.

3) Ran Norton, Windows Def, Adaware to see if my computer was infected or whatsoever (Also ran in safe mode). However, it did not help much. Symptoms still persisted.


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I hope this helps. Thank You

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#2 techextreme

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Posted 03 February 2010 - 08:22 AM

Have you installed any new programs lately?

Are you running the same programs when your computer slows drasticly?

How old is your computer? Have you cleaned the dust and dirt from the internals lately?
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 ij0shie

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Posted 04 February 2010 - 05:22 AM

The newest program i installed was Regedit

Nope.

My computer is 2 years old. I cleaned it with air compressor can once so far, which was a year ago.



By the way, when i play games, I don't get the bad lag. It is only when I use the IE or Firefox OR watching animes froom Media classic player, windows media player, chatting in MSN etc. But when I play games like Heroes of Newerth, Blackshot etc... I don't encounter any sort of lag.

#4 techextreme

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Posted 04 February 2010 - 08:21 AM

You "installed" Regedit or you "used" regedit? The reason I ask is Regedit is part of any microsoft operating system.

Your lag in IE may be stemming from toolbars and Browser Helper Objects that you can't see. ( the toolbars you would see ).

You may want to try scanning your computer for malware and also try cleaning the temporary folders of both IE and Firefox.

Scan for Spyware/Adware

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.
  • 1. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, confirm a check mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • 2. At the end, confirm a check mark is placed next to the following:
  • 3. Then click Finish.
  • 4. If an update is found, it will download and install the latest version.
  • 5. Once the program has loaded, select Perform quick scan, then click Scan.
  • 6. When the scan is complete, click OK, then Show Results to view the results.
  • 7. Be sure that everything is checked, and click Remove Selected.
  • 8. When completed, a log will open in Notepad. The rogue application should now be gone.
Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.

Note:
Reinstall MBAM if you installed and ran a scan in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.
Post that log for review. When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.


Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


Clear your Temp Files

Download ATF-CLEANER from Atribune from here.

Double-click ATF-Cleaner.exe to run the program. ( If you are on Windows Vista, you must Right Click on the program and click "Run As Administrator" )
Under Main choose: Select All Click the Empty Selected button.

This will empty all Windows Temp files, Cookies, Temporary Internet Files, History, and much more.

If you are running FireFox:

Click Firefox at the top and choose: Select All Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you are running Opera:

Click Opera at the top and choose: Select All Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#5 ij0shie

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Posted 05 February 2010 - 02:18 AM

I tried Installing MBAM but when i ran it, it gives me an Error 714 (0,9).

#6 techextreme

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Posted 05 February 2010 - 07:23 AM

OK. Error 714: Error translating item. Please reinstall the application.

Please once again download MalwareBytes. When saving the mbam-setup.exe file to your computer, rename mbam-setup.exe to setup-mbam.exe. Then follow the instructions for running malwarebytes once again.

Also, Please make sure you pay special attention to How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs and make sure you disable your antivirus or other softwares before running MBAM. When finished running MBAM, Please make sure you re-enable these programs.

Hope this helps,

Edited by techextreme, 05 February 2010 - 07:25 AM.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#7 ij0shie

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Posted 06 February 2010 - 04:24 AM

Even when I changed the name to "setup-mbam.exe", the same error persists. I tried 6 times yet it didn't work so far.

#8 techextreme

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Posted 08 February 2010 - 07:57 AM

At this point, I think this one is best left to the experts, so I'm going to refer you to the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal forum.

Please read the Preparation Guide For Use Before Using HijackThis and other Malware Removal Tools, Instructions for receiving help in cleaning your computer. Once complete, post a link back to this forum so the HJT team knows what we have tried.

Please be patient as the HJT team is quite busy sometimes and it may take a day or even a few for someone to pickup your log but someone will get back to you.

Edited by techextreme, 08 February 2010 - 07:58 AM.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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