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Network Unplugged??? HELP


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6 replies to this topic

#1 Maple Leaf

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Posted 03 February 2010 - 01:22 AM

I have Windsows XP and it says Network cable unplugged, it worked earlier i shut it down and now it gives me this.

The router is good, my XBOX connects just fine.

I have checked the cables there fine, switched cables samething.

Any suggestions

This is my computer

http://support.gateway.com/s/PC/R/GTModels...8/5428sp2.shtml

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#2 CaveDweller2

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Posted 03 February 2010 - 01:35 AM

Does it fix itself if you reboot?

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Maple Leaf

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Posted 03 February 2010 - 02:05 AM

Nope i have tried disabling and enabling nothing. Have restarted numerous times.

I have changed the 100mbs full duplex like i saw here with every option available.

Only the 10MBS Full Duplex gives me Limited or no connectivity

And number 1 light on router is orange.

#4 CaveDweller2

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Posted 03 February 2010 - 05:45 AM

Sounds like something is wrong with the NIC.

Try resetting your TCP/IP stack by typing netsh int ip reset resetlog.txt at a command prompt and rebooting your PC.

If that doesn't work use this link to download the driver for your network card. Uninstall the NIC from Device Manager, reboot and reinstall with the new drivers.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#5 Maple Leaf

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Posted 03 February 2010 - 11:40 AM

Still not working. Did all the above you mention. This has me lost.

#6 Maple Leaf

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Posted 03 February 2010 - 12:44 PM

So i did diagnostics test and this is what came up.


Register Tests PASSED
EEPROM Tests Passed
Interrupt Tests Passed
Phy Loopback Tests FAILED
MAC Loopback Test PASSED

#7 Orecomm

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Posted 17 February 2010 - 11:57 PM

It's broke. Look at the back of the connector and see if a couple of the pins got bent over each other or stuck up in the connector out of their grooves. Other than that, give it up. Disable the built-in Ethernet in the BIOS, get yourself a new NIC card, install and go. Phy loopback fail means something close to the connector has died, possibly mechanical, possibly from static or a surge, possibly just died in it's sleep. In any case, it's probably easier to replace than repair.




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