My friend's mother's laptop is having a problem. Although I am posting on the laptop right now (as luck would have it, the problem isn't presenting itself for me), she is reporting that when she loads an application, occasionally instances will not stop loading. She is using a Toshiba Satellite laptop that is several years old. She has used system restore and it did not resolve the problem.
Any suggestions to resolve this issue would be greatly appreciated. I'll see if I can get some more specific details if and when the problem arises again.