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Video Controller


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14 replies to this topic

#1 sisterrita

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Posted 02 February 2010 - 01:12 PM

I keep getting message "new hardware found". when I tell wizard to search tells me "wizard will help you install software for: Video Controller (VGA Compatible). I tell it to install automatically and get "hardware not installed because wizard cannot find necessary software. click back if you have disk or know location of software". well I don't have a disk and I don't know where to get it. I can't seem to play any games without it. will ya please help me? :thumbsup:

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#2 Broni

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Posted 02 February 2010 - 02:28 PM

Do you have any errors in Device Manager?
What computer brand and model is it?

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#3 sisterrita

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Posted 02 February 2010 - 03:03 PM

System:
Microsoft Windows XP
Home Edition

Computer:
Intel® Pentium® Dual CPU
E2160 @ 1.80GHz
1.79Ghz, 0.99 GB of RAM

Device Manager shows:
? and ! (in yellow) under other devices, expand that and it shows video controller (VGA Compatible). If I click properties I get:
Device Type: Unknown
Manufacturer: Unknown
Location: PCI bus 0, device 2, function 0

Device status:
drivers for this device are not installed (code 28). To reinstall the drivers for this device, click reinstall driver. when attempt that I get the "Welcome to Hardware Update Wizard" if I tell it to install automatically I get "hardware not installed because wizard cannot find necessary software. click back if you have disk or know location of software". (I don't)

If I select "install from list or specific location i get the choice of
1. search removable media
2. don't search, i will choose the driver to install. (choose this option to select the device driver from a list. windows does not guarantee the driver you choose will be the best match for your hardware.

If i chose #2, i get a list of 49 different items to choose from.

#4 Broni

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Posted 02 February 2010 - 03:17 PM

What computer brand and model is it?


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#5 sisterrita

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Posted 02 February 2010 - 03:31 PM

Is this what you are asking?

Purchased from Dell, Dimension 2400 Series, Intel Pentium 4.

If not where can I find this info?

Thanks for your patience.

#6 Broni

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Posted 02 February 2010 - 03:33 PM

Yes. Go to Dell's site, enter your Dell's service tag number, download video driver and install it.

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#7 techextreme

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Posted 02 February 2010 - 03:40 PM

The Dell Dimension 2400 uses the Intel 845 Chipset. Your computer has an integrated Intel 82845 Graphics controller and will use the drivers located here.

Download the file to your desktop. This file will be named win2k_xp14103.exe. Double click on this file and follow the instructions for installation.

Once finished, you will want to reboot your computer. When your computer finishes rebooting, you will now have a Windows Desktop that looks like it should. Nice and clear.

Hope this helps,

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#8 sisterrita

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Posted 02 February 2010 - 03:44 PM

Is this what you are looking for?

Inspiron 530s

#9 Broni

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Posted 02 February 2010 - 03:51 PM

Did you follow techextreme's post?

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#10 sisterrita

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Posted 02 February 2010 - 04:39 PM

not yet, was trying to follow yours first. I am getting confused with what I need to do and who to follow.

#11 Broni

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Posted 02 February 2010 - 05:21 PM

Sorry for the confusion.
Either way is fine. He gave you direct link to video driver download, so you can follow his link.

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#12 sisterrita

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Posted 02 February 2010 - 10:56 PM

attempted the download as techextreme suggested, got the following error:

"THIS SYSTEM DOES NOT MEET MINIMUM REQUIREMENTS FOR INSTALLING THE SOFTWARE.
SETUP WILL EXIT"

Now what?

#13 Broni

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Posted 02 February 2010 - 11:05 PM

Try this driver from Dell's site: http://support.dell.com/support/downloads/...mp;fileid=56457

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#14 techextreme

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Posted 03 February 2010 - 07:55 AM

I hope I'm not helping confuse things here but I'm not sure which machine we're working on. So, I'm posting driver links for the Video drivers for the Dell Dimension 2400.

Dimension 2400 Video Driver


I checked for Drivers for the Inspiron 530s Desktop and found that the 530s uses multiple different Video Controllers. To help us find the correct driver link for you, can you go into the Device Manager and get the Hardware ID for the "Video Controller" and post back with it if you need.

Location of Hardware ID in Device Manager.
Posted Image

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#15 Broni

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Posted 03 February 2010 - 11:52 AM

Dell computer are pretty picky about driver, so I think, getting the driver fro Dell's site is the best option.

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