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How do I get Antivirus Soft out of my Computer

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#1 Mentukwa


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Posted 02 February 2010 - 12:20 PM

I have reviewed the ideas suggested but I believe perhaps the virus has really taken hold because I cannot get on to any system to follow instructions in getting the Antivirus off. I cannot download, I cannot work in any systems. HELP!

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#2 boopme


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Posted 02 February 2010 - 03:42 PM

Hello,, was it these instructions? Remove Antivirus Soft (Uninstall Guide)
In the Automated Removal Instructions for Antivirus Soft using Malwarebytes' Anti-Malware: are instructions for dealing with that.

1.Print out these instructions as we may need to close every window that is open later in the fix.

2.It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If you run into this problem when following the steps in this guide you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.
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