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2 replies to this topic

#1 ebonne

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Posted 02 February 2010 - 11:32 AM

good morning. i truly am a newbie; first time on a forum and have little technical knowledge of pc's. i ahve a dell inspiron laptop running windows xp, mcafee antivirus, spybot (teatimer now off) and have run a HJT log earlier today. now need to find out how to post the log to see what the problem is. your assistance is appreciated!

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#2 jgweed

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Posted 02 February 2010 - 12:05 PM

Follow the guide posted here:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Be sure to include what steps you have already taken, any messages you have gotten, and describe as best you can what is happening to your computer. This will help the team member provide quicker results.
Welcome to BC!
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 garmanma

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Posted 02 February 2010 - 01:38 PM

Hello and welcome to Bleeping Computer.

I have sent you a PM
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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