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HELP ME REMOVE ANTIVIRUS PRO SOFTWARE MALWARE


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#1 malwarehelp101

malwarehelp101

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Posted 02 February 2010 - 01:31 AM

Hello,

My computer has the Antivirus Pro software malware. My sister downloaded the antivirus believing that it was a legitimate antivirus program. Little did she know that it was a hoax. Now, we can't seem to remove this program in our computer. It constantly pops up that there are certain viruses in the computer and prompts us to purchase the program. The computer literally cannot function without these popups appearing.

I have tried following the steps in this website about how to remove it which involved the malware software, but it did not work. I restarted the computer and behold...it was still there. PLEASE HELP ME!!

The computer that is contaminated is a Windows Vista.

Thank you very much!

Edited by Orange Blossom, 02 February 2010 - 11:39 PM.
Moved to AII. ~ OB


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