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17 replies to this topic

#1 mightyman320

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Posted 01 February 2010 - 10:45 PM

I'm new to this site.

I just started to getting a Google redirect when i search for stuff. I've been trying to fix this, but i need someone to walk me through it if possible.

Thanks!

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 01 February 2010 - 11:34 PM

Hello and welcome...
We need a couple scans and logs please.

Download and Run GMER

We will use GMER to scan for rootkits.This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.

    If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system... Click NO.
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries



Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mightyman320

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Posted 02 February 2010 - 11:03 PM

i'm trying to add those logs, but i'm having problems with the first scan. It keeps crashing my laptop and i can't copy the files in safe mode. Suggestions?

#4 boopme

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Posted 02 February 2010 - 11:14 PM

Hi, If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.

Or perhaps run the MBAM first....
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mightyman320

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Posted 03 February 2010 - 06:16 AM

here's my GMER scan:
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-02 23:09:04
Windows 5.1.2600 Service Pack 3
Running: ycub9xim.exe; Driver: C:\DOCUME~1\Eric\LOCALS~1\Temp\kxdoapoc.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateFile [0xAA2A378A]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcess [0xAA2A3738]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcessEx [0xAA2A374C]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xAA2A37CA]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenProcess [0xAA2A3710]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenThread [0xAA2A3724]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwProtectVirtualMemory [0xAA2A379E]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetContextThread [0xAA2A3776]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetInformationProcess [0xAA2A3762]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0xAA2A37F9]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xAA2A37E0]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwYieldExecution [0xAA2A37B4]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtCreateFile
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtMapViewOfSection
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenProcess
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenThread
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtSetInformationProcess

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Ip Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)

Device \FileSystem\Fastfat \Fat A84DDD20

AttachedDevice \FileSystem\Fastfat \Fat mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.15 ----

#6 boopme

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Posted 03 February 2010 - 03:16 PM

OK, now run the MBAM and also...
Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mightyman320

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Posted 03 February 2010 - 07:32 PM

MBAM Results
Malwarebytes' Anti-Malware 1.44
Database version: 3682
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/3/2010 7:31:02 PM
mbam-log-2010-02-03 (19-31-02).txt

Scan type: Quick Scan
Objects scanned: 134005
Time elapsed: 28 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\AntiMalware_ProNE (Rogue.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\AntiMalware_Pro (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\AVP 2009 (Malware.Trace) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\AntiMalware_Pro\AntiMalware_Pro.lnk (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiMalware_Pro\Uninstall AntiMalware_Pro.lnk (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\AntiMalware_Pro.lnk (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.

#8 boopme

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Posted 03 February 2010 - 10:32 PM

Ok good scan.. Rerun in Full
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mightyman320

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Posted 04 February 2010 - 03:28 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3687
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/4/2010 3:27:34 PM
mbam-log-2010-02-04 (15-27-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 205441
Time elapsed: 1 hour(s), 47 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP659\A0084456.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP659\A0084458.exe (Rogue.AntivirusDoktor) -> Quarantined and deleted successfully.

#10 mightyman320

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Posted 04 February 2010 - 08:14 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/04/2010 at 07:15 PM

Application Version : 4.33.1000

Core Rules Database Version : 4556
Trace Rules Database Version: 2369

Scan type : Complete Scan
Total Scan Time : 03:15:16

Memory items scanned : 285
Memory threats detected : 0
Registry items scanned : 6646
Registry threats detected : 0
File items scanned : 71647
File threats detected : 0

#11 mightyman320

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Posted 04 February 2010 - 08:16 PM

Success!!!!!!!!!!!!!!!!!!!!! i can now search Google again without being redirected.

Thank you so much.

Anything else i need to do?

#12 boopme

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Posted 05 February 2010 - 02:53 PM

Excellent,let's just double check everything for stragglers.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 mightyman320

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Posted 05 February 2010 - 08:07 PM

it came back clear, no threats found

#14 PubliusVeto

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Posted 06 February 2010 - 02:17 PM

I had a similar problem with Firefox on an XP Pro SP3 machine last night, and this thread helped me resolve it successfully. MBAM did the trick.

FWIW, I'll describe the hijacking problem a little more specifically, in case others are searching for clues.

In addition to redirecting my search-result targets in Google, the malware was centered on a specific website: <www.goingonearth.com>. When I typed the letters "goingonearth" into the Google homepage, the final keystroke would scramble the letters into an anagram. For me, this anagram was consistently "reotgiahonng" (though I also saw another anagram shortly before resolving the matter).

Also-- I was able to bypass the redirect by typing into the browser address bar manually. Best thing I typed there all night: <www.malwarebytes.org>.

Again, MBAM seems to have resolved the issue completely.

Best of luck!

#15 boopme

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Posted 06 February 2010 - 02:36 PM

Hey great!! if all's good here then .....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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