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BSOD 0x0000007e igxpmp32.sys error


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#1 Lamm

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Posted 01 February 2010 - 08:43 PM

I have read through numerous posts on the forum as well as googled this topic extensively but can't seem to find something that fits my situation. So here goes...
I initially had a BSOD error 0x0000007e and 0xc000005 come up with no other information listed afterwards. I tried restarting and got into safe mode, downloaded windbg.exe tried to install it but windows installer couldn't run in safe mode. Thus I was kind of stuck. Tried to reboot then couldn'nt get into safe mode any more either.
I then booted off the windows re-installation cd and ran chkdsk /r which found one error and fixed it. Then I repaired the windows installation and upon reboot igot another BSOD with the 0x0000007e error only now it lists igxpmp32.sys afterwards.
Still can't boot into windows normally or in safe mode.
Any suggestions?

It is a Dell optiplex 755, intel dual core processor 2.4 ghz (i think) 4 gb ram, 2 hard drives, cd/dvd drive

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#2 hamluis

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Posted 01 February 2010 - 09:01 PM

FWIW: My impression is that 05 STOP errors tend to be malware issues.

http://www.aumha.org/a/stop.htm

As you can see, no real help above re 7E STOP errors.

Info on igxpmp32.sys.

Louis

#3 Budapest

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Posted 01 February 2010 - 09:03 PM

If it is Malware you might want to try scanning with these:

http://www.f-secure.com/en_EMEA/security/s...e-cd/index.html
http://www.free-av.com/en/products/12/avir...cue_system.html
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 Lamm

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Posted 01 February 2010 - 09:42 PM

Thanks, I will try the malware detection when I get back to the office. Will keep you posted. BTW is there a virus out there that mimics a shutdown due to power interruption?

#5 Lamm

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Posted 02 February 2010 - 02:07 PM

I've run fsecure and it detected and removed a trojan but i still have the same BSOD as before when trying to load windows. I'm now going to try Avira to see if that changes anything.

#6 Broni

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Posted 02 February 2010 - 02:22 PM

igxpmp32.sys is a part of Intel video driver. Try to reinstall it.

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#7 hamluis

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Posted 02 February 2010 - 02:30 PM

<<Still can't boot into windows normally or in safe mode.>>

Louis

#8 Broni

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Posted 02 February 2010 - 02:39 PM

I need another coffee, I guess :thumbsup:

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#9 Lamm

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Posted 02 February 2010 - 07:23 PM

Ended up formatting the drives and reinstalling XP.

#10 hamluis

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Posted 02 February 2010 - 09:43 PM

That's often the best solution for users who don't have backups and who may have malware issues making their systems useless.

Louis

I suggest taking time to check the basic hardware components of your system now...before you move along...just to remove hardware possibilities from the next possible situation.

Edited by hamluis, 02 February 2010 - 09:45 PM.





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