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Nasty TDSS infection, please help


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7 replies to this topic

#1 mikep75

mikep75

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  • Local time:10:37 PM

Posted 01 February 2010 - 06:56 PM

My laptop is crashing/freezing up, and TDSS is detected constantly. I would appreciate help in fixing this.

DSS log:
DDS (Ver_09-12-01.01) - NTFSx86
Run by Michael Petaccia at 18:28:24.50 on Mon 02/01/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1210 [GMT -5:00]

AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Verizon\Online Backup & Sharing\Communication\OnlineBackup.CommunicationFrameworkService.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Verizon\Online Backup & Sharing\DigiData.Vault.VaultExplorer.Service.exe
C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Michael Petaccia\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080421
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080421
BHO: {0347C33E-8762-4905-BF09-768834316C61} - No File
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\verizon\verizon internet security suite\pkR.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {58858fc0-7b6e-4e76-92ec-9c94b14158a2} - c:\windows\system32\tuvUMgdb.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: {b357ae6f-cfbc-4de7-9158-54541a6140d4} - c:\windows\system32\hgGxWmlj.dll
BHO: {BD3B2F52-6501-4F59-BF5E-B147DE3B7512} - No File
BHO: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Verizon_McciTrayApp] c:\program files\verizon\McciTrayApp.exe
mRun: [Online Backup Auto Update] "c:\program files\verizon\online backup & sharing\auto update\OnlineBackup.UpdateSystemTray.exe"
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
dRun: [userinit] c:\windows\system32\sdra64.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ONLINE~1.LNK -
uPolicies-system: EnableProfileQuota = 1 (0x1)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
Notify: igfxcui - igfxdev.dll
Notify: nnnkjJcD - nnnkjJcD.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\michae~1\applic~1\mozilla\firefox\profiles\rn742rqx.default\
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\michael petaccia\application data\mozilla\firefox\profiles\rn742rqx.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000004.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\verizon\vsp\nprpspa.dll
FF - HiddenExtension: XUL Cache: {CADEBCC6-748F-4C51-A68B-40E027C1986E} - c:\windows\system32\config\systemprofile\local settings\application data\{cadebcc6-748f-4c51-a68b-40e027c1986e}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-5-19 179984]
R2 FilesystemWatcher;Filesystem Watcher;c:\program files\verizon\online backup & sharing\filesystem watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2008-9-2 24576]
R2 OnlineBackupCommFrameworkService;Online Backup Communication Server;c:\program files\verizon\online backup & sharing\communication\OnlineBackup.CommunicationFrameworkService.exe [2008-11-24 20480]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\verizon\online backup & sharing\scheduler\OnlineBackup.SchedulerService.exe [2008-11-24 20480]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\verizon\verizon internet security suite\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R2 VaultProxy;DigiData Vault Proxy Service;c:\program files\verizon\online backup & sharing\DigiData.Vault.VaultExplorer.Service.exe [2008-11-21 16384]
R3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\verizon\verizon internet security suite\RpsSecurityAwareR.exe [2009-4-22 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectShim.sys [2008-11-14 27376]
S0 jefmbbi;jefmbbi;c:\windows\system32\drivers\odjl.sys --> c:\windows\system32\drivers\odjl.sys [?]
S0 ofbfg;ofbfg;c:\windows\system32\drivers\RSPX.SYS [2010-2-1 20]
S1 dmboott;dmboott;c:\windows\system32\drivers\dmboott.sys --> c:\windows\system32\drivers\dmboott.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S2 wbgpucrey;wbgpucrey;\??\c:\windows\system32\drivers\sctfsnukyuk.sys --> c:\windows\system32\drivers\sctfsnukyuk.sys [?]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-4-21 30192]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]

=============== Created Last 30 ================

2010-02-01 22:57:46 28160 ----a-w- c:\windows\system32\tdlcmd.dll
2010-02-01 19:42:43 0 d-----w- c:\program files\Trend Micro
2010-02-01 19:39:35 20 ----a-w- c:\windows\system32\drivers\RSPX.SYS
2010-01-22 20:26:42 0 d-----w- c:\docume~1\michae~1\applic~1\Office Genuine Advantage
2010-01-12 19:21:51 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-02-01 23:26:42 4099360 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-01-31 04:29:53 383540 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-01-31 04:29:52 995612 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-01-31 04:29:52 74973728 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-01-07 21:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2008-04-21 20:50:15 76 --sh--r- c:\windows\CT4CET.bin
2009-06-22 16:09:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062220090623\index.dat

============= FINISH: 18:30:23.29 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
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  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:10:37 PM

Posted 01 February 2010 - 07:19 PM

Hello! smile.gif
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please copy and paste the contents of C:\ComboFix.txt in your next reply.


Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 mikep75

mikep75
  • Topic Starter

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  • Local time:10:37 PM

Posted 01 February 2010 - 10:25 PM

Hi Sam. Thanks a lot, I appreciate you spending your time on this. I'll be sure to always root for tOSU from now on!

I ran ComboFix and it detected Rootkit activity. Here is the log from after it completed it's run:

ComboFix 10-02-01.02 - Michael Petaccia 02/01/2010 21:51:55.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1569 [GMT -5:00]
Running from: c:\documents and settings\Michael Petaccia\Desktop\ComboFix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\EventSystem.log
c:\windows\system32\AutoRun.inf
c:\windows\system32\drivers\rspx.sys

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it tongue.gif
c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_ofbfg


((((((((((((((((((((((((( Files Created from 2010-01-02 to 2010-02-02 )))))))))))))))))))))))))))))))
.

2010-02-02 03:00 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2010-02-02 03:00 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2010-02-01 19:42 . 2010-02-01 19:42 -------- d-----w- c:\program files\Trend Micro
2010-01-25 13:51 . 2010-01-25 13:51 -------- d-----w- c:\documents and settings\HelpAssistant\Application Data\Office Genuine Advantage
2010-01-13 20:57 . 2010-01-13 20:57 -------- d-----w- c:\documents and settings\HelpAssistant\Local Settings\Application Data\PCHealth
2010-01-13 20:09 . 2010-01-13 20:09 -------- d-----w- c:\documents and settings\Michael Petaccia\Local Settings\Application Data\PCHealth
2010-01-12 19:21 . 2009-11-21 15:51 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-06 17:53 . 2010-01-06 17:53 -------- d-----w- c:\documents and settings\HelpAssistant\Local Settings\Application Data\Temp
2010-01-06 16:21 . 2010-01-06 16:21 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-01-06 15:13 . 2010-01-06 15:14 -------- d-----w- c:\documents and settings\Michael Petaccia\Local Settings\Application Data\Temp
2010-01-06 15:13 . 2010-01-06 15:13 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-02 03:03 . 2009-01-13 19:57 384524 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-02-02 03:03 . 2009-01-13 19:57 4099616 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-02-02 03:03 . 2009-01-13 19:57 1002644 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-02-02 03:03 . 2009-01-13 19:57 74973728 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-02-01 13:43 . 2008-04-27 02:10 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2010-02-01 13:03 . 2008-05-06 23:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-01-22 20:26 . 2010-01-22 20:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2010-01-22 20:26 . 2010-01-22 20:26 -------- d-----w- c:\documents and settings\Michael Petaccia\Application Data\Office Genuine Advantage
2010-01-22 20:21 . 2009-01-24 20:12 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-21 10:06 . 2008-08-13 02:16 -------- d-----w- c:\program files\Microsoft Silverlight
2010-01-18 10:15 . 2008-04-21 20:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-01-10 14:40 . 2008-12-09 23:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-10 14:40 . 2009-07-24 21:13 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE
2010-01-10 14:40 . 2009-01-06 16:43 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-07 21:07 . 2008-12-09 23:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2008-12-09 23:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-07 14:16 . 2008-04-21 21:00 -------- d-----w- c:\program files\Google
2009-12-21 19:14 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-20 23:39 . 2008-04-21 21:11 70088 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-21 15:51 . 2004-08-11 22:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-12-17 19:50 . 2009-12-17 19:50 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2008-04-21 20:50 . 2008-04-21 20:50 76 --sh--r- c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-21 68856]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-07-10 851968]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-10 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-10 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-10 137752]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SigmatelSysTrayApp"="stsystra.exe" [2007-07-10 405504]
"KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-17 30192]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-11 623992]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2001-11-07 196608]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]
"Online Backup Auto Update"="c:\program files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe" [2008-11-24 40960]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2009-03-12 2303216]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-4-21 50688]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\system32\\drivers\\svchost.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:Remote Desktop
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"3246:TCP"= 3246:TCP:Services
"2479:TCP"= 2479:TCP:Services
"8414:TCP"= 8414:TCP:Services
"9538:TCP"= 9538:TCP:Services

R2 FilesystemWatcher;Filesystem Watcher;c:\program files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [9/2/2008 11:02 AM 24576]
R2 OnlineBackupCommFrameworkService;Online Backup Communication Server;c:\program files\Verizon\Online Backup & Sharing\Communication\OnlineBackup.CommunicationFrameworkService.exe [11/24/2008 3:53 PM 20480]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe [11/24/2008 3:53 PM 20480]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 3:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 5:28 PM 4937752]
R2 VaultProxy;DigiData Vault Proxy Service;c:\program files\Verizon\Online Backup & Sharing\DigiData.Vault.VaultExplorer.Service.exe [11/21/2008 12:07 PM 16384]
R3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 3:58 PM 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 9:38 AM 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 5:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 5:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 5:28 PM 27376]
S0 jefmbbi;jefmbbi;c:\windows\system32\drivers\odjl.sys --> c:\windows\system32\drivers\odjl.sys [?]
S1 dmboott;dmboott;c:\windows\system32\drivers\dmboott.sys --> c:\windows\system32\drivers\dmboott.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/6/2010 10:08 AM 135664]
S2 wbgpucrey;wbgpucrey;\??\c:\windows\system32\drivers\sctfsnukyuk.sys --> c:\windows\system32\drivers\sctfsnukyuk.sys [?]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [4/21/2008 4:00 PM 30192]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ljtqjezo
.
Contents of the 'Scheduled Tasks' folder

2010-01-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 21:57]

2010-02-01 c:\windows\Tasks\At1.job
- c:\windows\system32\omtlyer.dll [2009-08-02 20:27]

2010-02-02 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-04-21 17:45]

2010-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 15:08]

2010-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 15:08]

2010-02-02 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080421
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Michael Petaccia\Application Data\Mozilla\Firefox\Profiles\rn742rqx.default\
FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Verizon\VSP\nprpspa.dll
FF - HiddenExtension: XUL Cache: {CADEBCC6-748F-4C51-A68B-40E027C1986E} - c:\windows\system32\config\systemprofile\Local Settings\Application Data\{CADEBCC6-748F-4C51-A68B-40E027C1986E}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

BHO-{58858FC0-7B6E-4E76-92EC-9C94B14158A2} - c:\windows\system32\tuvUMgdb.dll
BHO-{B357AE6F-CFBC-4DE7-9158-54541A6140D4} - c:\windows\system32\hgGxWmlj.dll
BHO-{BD3B2F52-6501-4F59-BF5E-B147DE3B7512} - (no file)
Notify-jlozilst - (no file)
Notify-nnnkjJcD - nnnkjJcD.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-01 22:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\docume~1\MICHAE~1\LOCALS~1\Temp\ZKS16.tmp 0 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1324)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(2160)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\program files\Verizon\Online Backup & Sharing\DigiData.Vault.VaultExplorer.dll
c:\program files\Verizon\Online Backup & Sharing\LogicNP.EZNamespaceExtensions.dll
c:\windows\assembly\GAC_MSIL\DigiData.Vault.Proxy\1.4.0.0__9020972b7d9d3317\DigiData.Vault.Proxy.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
c:\program files\Verizon\Verizon Internet Security Suite\rps.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
c:\windows\stsystra.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
.
**************************************************************************
.
Completion time: 2010-02-01 22:12:44 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-02 03:12

Pre-Run: 83,331,633,152 bytes free
Post-Run: 83,674,066,944 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 38BE2F10E953739435E6EE4FD8AFE2F4


#4 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:10:37 PM

Posted 02 February 2010 - 08:05 AM

Copy and paste ALL the following text in the Quote box below into Notepad.
Click on File(in the menu at the top)>Save as../Save as Type: 'All Files' /File name: CFScript to your desktop.

CODE
NetSvc::
ljtqjezo

Driver::
jefmbbi
dmboott
wbgpucrey

File::
c:\windows\system32\omtlyer.dll
c:\windows\system32\drivers\odjl.sys
c:\windows\system32\drivers\sctfsnukyuk.sys
c:\windows\system32\drivers\dmboott.sys

At::

Prior to running Combofix.exe you should disable your antivirus program.

Now drag then drop the CFScript file onto ComboFix.exe as seen in the image below.



This will start ComboFix again.
After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.


====================



Please update Malwarebytes and run a full scan.
  • Open Malwarebytes and select the Update tab.
  • Click on the Check for Updates button and allow the program to download the latest updates.
  • Once you have the latest updates, select the Scanner tab.
  • Select "Perform full scan" and click the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 mikep75

mikep75
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
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  • Local time:10:37 PM

Posted 02 February 2010 - 09:30 AM

Sam - you are the best! My machine is already running much, much better.
I ran Combofix by dropping the script into it. However, a new version of Combofix was available, and the program updated. So I am not sure if it ran your script. Combofix did delete a DLL file, and re-booted the machine. Do I need to run Combofix again by dropping the script into it? The Combofix log follows.

Also, my antivirus wanted to quarantine C:\Combofix. I "trusted" it - is this OK?

ComboFix 10-02-01.03 - Michael Petaccia 02/02/2010 9:02.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1448 [GMT -5:00]
Running from: c:\documents and settings\Michael Petaccia\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Michael Petaccia\Desktop\CFScript.txt
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

FILE ::
"c:\windows\system32\drivers\dmboott.sys"
"c:\windows\system32\drivers\odjl.sys"
"c:\windows\system32\drivers\sctfsnukyuk.sys"
"c:\windows\system32\omtlyer.dll"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\omtlyer.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DMBOOTT
-------\Legacy_WBGPUCREY
-------\Service_dmboott
-------\Service_jefmbbi
-------\Service_wbgpucrey


((((((((((((((((((((((((( Files Created from 2010-01-02 to 2010-02-02 )))))))))))))))))))))))))))))))
.

2010-02-02 03:00 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2010-02-02 03:00 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2010-02-01 19:42 . 2010-02-01 19:42 -------- d-----w- c:\program files\Trend Micro
2010-01-25 13:51 . 2010-01-25 13:51 -------- d-----w- c:\documents and settings\HelpAssistant\Application Data\Office Genuine Advantage
2010-01-13 20:57 . 2010-01-13 20:57 -------- d-----w- c:\documents and settings\HelpAssistant\Local Settings\Application Data\PCHealth
2010-01-13 20:09 . 2010-01-13 20:09 -------- d-----w- c:\documents and settings\Michael Petaccia\Local Settings\Application Data\PCHealth
2010-01-12 19:21 . 2009-11-21 15:51 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-06 17:53 . 2010-01-06 17:53 -------- d-----w- c:\documents and settings\HelpAssistant\Local Settings\Application Data\Temp
2010-01-06 16:21 . 2010-01-06 16:21 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-01-06 15:13 . 2010-01-06 15:14 -------- d-----w- c:\documents and settings\Michael Petaccia\Local Settings\Application Data\Temp
2010-01-06 15:13 . 2010-01-06 15:13 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-02 14:14 . 2009-01-13 19:57 4100128 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-02-02 14:14 . 2009-01-13 19:57 75068704 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-02-02 14:11 . 2008-05-06 23:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-02-02 14:10 . 2009-01-13 19:57 385388 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-02-02 14:10 . 2009-01-13 19:57 1006364 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-02-01 13:43 . 2008-04-27 02:10 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2010-01-22 20:26 . 2010-01-22 20:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2010-01-22 20:26 . 2010-01-22 20:26 -------- d-----w- c:\documents and settings\Michael Petaccia\Application Data\Office Genuine Advantage
2010-01-22 20:21 . 2009-01-24 20:12 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-21 10:06 . 2008-08-13 02:16 -------- d-----w- c:\program files\Microsoft Silverlight
2010-01-18 10:15 . 2008-04-21 20:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-01-10 14:40 . 2008-12-09 23:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-10 14:40 . 2009-07-24 21:13 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE
2010-01-10 14:40 . 2009-01-06 16:43 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-07 21:07 . 2008-12-09 23:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2008-12-09 23:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-07 14:16 . 2008-04-21 21:00 -------- d-----w- c:\program files\Google
2009-12-21 19:14 . 2004-08-11 22:00 916480 ------w- c:\windows\system32\wininet.dll
2009-12-20 23:39 . 2008-04-21 21:11 70088 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-21 15:51 . 2004-08-11 22:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-12-17 19:50 . 2009-12-17 19:50 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2008-04-21 20:50 . 2008-04-21 20:50 76 --sh--r- c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-21 68856]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-07-10 851968]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-10 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-10 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-10 137752]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SigmatelSysTrayApp"="stsystra.exe" [2007-07-10 405504]
"KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-17 30192]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-11 623992]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2001-11-07 196608]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]
"Online Backup Auto Update"="c:\program files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe" [2008-11-24 40960]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2009-03-12 2303216]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-4-21 50688]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\system32\\drivers\\svchost.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:Remote Desktop
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"3246:TCP"= 3246:TCP:Services
"2479:TCP"= 2479:TCP:Services
"8414:TCP"= 8414:TCP:Services
"9538:TCP"= 9538:TCP:Services

R2 FilesystemWatcher;Filesystem Watcher;c:\program files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [9/2/2008 11:02 AM 24576]
R2 OnlineBackupCommFrameworkService;Online Backup Communication Server;c:\program files\Verizon\Online Backup & Sharing\Communication\OnlineBackup.CommunicationFrameworkService.exe [11/24/2008 3:53 PM 20480]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe [11/24/2008 3:53 PM 20480]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 3:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 5:28 PM 4937752]
R2 VaultProxy;DigiData Vault Proxy Service;c:\program files\Verizon\Online Backup & Sharing\DigiData.Vault.VaultExplorer.Service.exe [11/21/2008 12:07 PM 16384]
R3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 3:58 PM 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 9:38 AM 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 5:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 5:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 5:28 PM 27376]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/6/2010 10:08 AM 135664]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [4/21/2008 4:00 PM 30192]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-01-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 21:57]

2010-02-02 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-04-21 17:45]

2010-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 15:08]

2010-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 15:08]

2010-02-02 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080421
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Michael Petaccia\Application Data\Mozilla\Firefox\Profiles\rn742rqx.default\
FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\Michael Petaccia\Application Data\Mozilla\Firefox\Profiles\rn742rqx.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000004.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Verizon\VSP\nprpspa.dll
FF - HiddenExtension: XUL Cache: {CADEBCC6-748F-4C51-A68B-40E027C1986E} - c:\windows\system32\config\systemprofile\Local Settings\Application Data\{CADEBCC6-748F-4C51-A68B-40E027C1986E}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1324)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(2540)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\program files\Verizon\Online Backup & Sharing\DigiData.Vault.VaultExplorer.dll
c:\program files\Verizon\Online Backup & Sharing\LogicNP.EZNamespaceExtensions.dll
c:\windows\assembly\GAC_MSIL\DigiData.Vault.Proxy\1.4.0.0__9020972b7d9d3317\DigiData.Vault.Proxy.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Verizon\Verizon Internet Security Suite\rps.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\stsystra.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\Verizon\VSP\VerizonServicepointComHandler.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
c:\program files\Verizon\Verizon Internet Security Suite\Kav\Bin\ScanningProcess.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2010-02-02 09:18:51 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-02 14:18
ComboFix2.txt 2010-02-02 03:12

Pre-Run: 83,679,715,328 bytes free
Post-Run: 83,636,711,424 bytes free

- - End Of File - - 9CA36A67B27DFFB3337B8A9C2C8EEDA9


#6 mikep75

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Posted 02 February 2010 - 10:35 AM

Although the machine is running much better now, my anti-virus has now started constantly detecting and quarantining the virus Packed.Win32.TDSS.z
It finds A0376910.dll in C:\System Volume Information...

#7 Buckeye_Sam

Buckeye_Sam

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Posted 03 February 2010 - 08:31 AM

That's just your system restore. It just needs flushed out so you get rid of any malware back there. Instructions on how to do that will be included below along with other recommendations for you.



We need to remove Combofix now that we're done with it.
  • Click Start -> Run
  • Now type Combofix /uninstall in the runbox and click OK


==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  1. Disable and Enable System Restore. - You should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  2. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  3. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  4. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  5. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  6. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

thumbup.gif smile.gif



Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#8 Buckeye_Sam

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Posted 24 February 2010 - 08:30 AM

Now that your malware problem appears to be resolved, this topic will be closed.
If you need this topic reopened, please contact a member of the Malware Response Team and we will reopen it for you.
Include the address of this topic in your request.


Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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