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Infected with Surprise.exe


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3 replies to this topic

#1 minathebrat

minathebrat

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Posted 01 February 2010 - 03:57 PM

Hi.
A few days ago my computer was infected with surprise.exe. I've really tried to remove this using last known good configuration, avast, spybot, a-squared, lavasoft and removing a suspicious file using Hijack This. However I'm still getting browser redirects and chrome crashes so I know I didn't get it...sigh sad.gif Normally, I would find documentation and follow the steps, but unfortunately, I haven't been able to locate anything step-by-step for this particular virus.
I've gone through the steps in the Preparation Guide and will post below, with the exception of the Kapersky online scan which the site says is temporarily unavailable, as I'm sure you already know.

I really appreciate your time everyone, and thank you for the help!!!!

Mina:)



DDS (Ver_09-12-01.01) - NTFSx86
Run by Princess Pookie at 14:32:05.26 on Mon 02/01/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.182 [GMT -5:00]

AV: avast! antivirus 4.8.1368 [VPS 100201-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: a-squared Anti-Malware *On-access scanning enabled* (Updated) {0F8591BB-342B-4493-91C3-4E948ED21255}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Princess Pookie\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Google Update] "c:\documents and settings\princess pookie\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\prince~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\prince~1\applic~1\mozilla\firefox\profiles\evduhufp.default\
FF - plugin: c:\documents and settings\princess pookie\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-30 64288]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2010-1-13 114768]
R2 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared anti-malware\a2service.exe [2010-1-29 1858144]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-13 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2010-1-13 138680]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2010-1-13 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2010-1-13 352920]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-02-01 18:52:01 0 d-----w- c:\program files\Trend Micro
2010-01-31 16:35:30 0 d-----w- c:\program files\common files\Merge Modules
2010-01-31 16:25:45 50200 ----a-w- c:\windows\system32\perf-SQLAgent$SQLEXPRESS-sqlagtctr10.0.1600.22.dll
2010-01-31 16:25:22 79896 ----a-w- c:\windows\system32\perf-MSSQL$SQLEXPRESS-sqlctr10.0.1600.22.dll
2010-01-31 16:23:59 0 d-----w- c:\windows\system32\RsFx
2010-01-31 16:21:44 0 d-----w- c:\program files\MSXML 6.0
2010-01-31 16:09:56 0 d-----w- c:\program files\Microsoft SQL Server
2010-01-31 16:09:42 0 d-----w- c:\program files\Microsoft Synchronization Services
2010-01-31 16:09:40 0 d-----w- c:\program files\Microsoft SQL Server Compact Edition
2010-01-31 15:21:44 0 d-----w- c:\docume~1\prince~1\applic~1\Dev-Cpp
2010-01-31 15:21:25 0 d-----w- C:\Dev-Cpp
2010-01-30 19:15:56 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-01-30 18:33:40 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-30 18:30:51 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-30 18:30:08 0 d-----w- c:\program files\Lavasoft
2010-01-29 22:17:09 0 d-----w- c:\program files\a-squared Anti-Malware
2010-01-29 03:09:44 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-29 03:09:44 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-28 20:22:57 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-25 17:53:19 69 ----a-w- c:\documents and settings\princess pookie\jagex_runescape_preferences2.dat
2010-01-25 17:41:23 39 ----a-w- c:\documents and settings\princess pookie\jagex_runescape_preferences.dat
2010-01-25 17:41:11 0 d-----w- c:\windows\.jagex_cache_32
2010-01-25 03:44:26 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-01-25 03:44:26 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-01-25 03:43:35 0 d-----w- c:\program files\iPod
2010-01-25 03:43:30 0 d-----w- c:\program files\iTunes
2010-01-25 03:43:30 0 d-----w- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2010-01-25 03:43:11 0 d-----w- c:\program files\Bonjour
2010-01-23 22:06:39 0 d-----w- c:\docume~1\prince~1\applic~1\OpenOffice.org
2010-01-23 16:01:54 0 d-----w- c:\program files\JRE
2010-01-23 16:01:46 0 d-----w- c:\program files\OpenOffice.org 3
2010-01-23 02:38:15 376 ----a-w- c:\windows\ODBC.INI
2010-01-23 02:37:47 0 d-----w- c:\program files\Microsoft ActiveSync
2010-01-23 02:37:30 0 d-----w- c:\windows\SHELLNEW
2010-01-21 02:09:45 0 d-----w- c:\program files\Sims2Pack Clean Installer
2010-01-21 02:06:00 0 d-----w- c:\windows\system32\XPSViewer
2010-01-21 02:05:09 26488 ----a-w- c:\windows\system32\spupdsvc.exe
2010-01-21 02:04:59 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-01-21 02:04:59 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-01-21 02:04:59 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-01-21 02:04:59 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-01-21 02:04:59 117760 ------w- c:\windows\system32\prntvpt.dll
2010-01-21 02:04:58 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2010-01-21 02:04:58 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-01-21 02:04:58 0 d-----w- C:\6dcafc2f17f97395bfefc2bd1985
2010-01-18 02:33:22 0 d-----w- c:\documents and settings\princess pookie\.gimp-2.6
2010-01-18 02:33:14 0 d-----w- c:\documents and settings\princess pookie\.gegl-0.0
2010-01-16 17:54:49 0 d-----w- c:\program files\Gimp-2.0
2010-01-16 17:52:42 0 d-----w- c:\program files\InfraRecorder
2010-01-15 12:18:42 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-01-15 12:18:42 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-15 00:07:26 0 d-----w- c:\program files\3DO
2010-01-14 12:15:16 0 d-----w- C:\ProgramData
2010-01-14 00:05:46 0 d-----w- c:\docume~1\prince~1\applic~1\Foxit
2010-01-14 00:05:45 0 d-----w- c:\program files\Foxit Software
2010-01-13 20:02:50 1902 ------w- c:\windows\system32\SetupBD.din
2010-01-13 20:02:19 5110 ----a-w- c:\windows\system32\e100b325.din
2010-01-13 20:02:19 24064 ----a-w- c:\windows\system32\IntelNic.dll
2010-01-13 20:02:19 154112 -c--a-w- c:\windows\system32\dllcache\e100b325.sys
2010-01-13 20:02:19 154112 ----a-w- c:\windows\system32\drivers\e100b325.sys
2010-01-13 20:02:19 12288 ----a-w- c:\windows\system32\e100bmsg.dll
2010-01-13 20:02:19 118784 ----a-w- c:\windows\system32\Prounstl.exe
2010-01-13 20:02:19 0 d-----w- C:\drvrtmp
2010-01-13 19:14:51 0 d--h--w- c:\program files\WindowsUpdate
2010-01-13 19:14:22 0 d-----w- c:\program files\common files\MSSoap
2010-01-13 19:12:52 0 d-----w- c:\program files\Online Services
2010-01-13 19:12:45 0 d-----w- c:\program files\Messenger
2010-01-13 19:12:42 0 d-----w- c:\program files\MSN Gaming Zone
2010-01-13 19:12:14 0 d-----w- c:\program files\Windows NT
2010-01-13 16:19:25 0 d-----w- c:\program files\Microsoft
2010-01-13 16:17:56 0 d-----w- c:\program files\The Weather Channel FW
2010-01-13 15:52:36 0 d-----w- c:\program files\EA GAMES
2010-01-13 15:28:04 0 d-----w- c:\program files\common files\Hewlett-Packard
2010-01-13 15:25:40 0 d-----w- c:\program files\HP
2010-01-13 15:10:54 0 d-----w- c:\program files\Analog Devices
2010-01-13 15:07:26 0 d-----w- c:\program files\ATI Technologies
2010-01-13 14:03:16 0 d-----w- c:\program files\common files\ODBC
2010-01-13 14:03:13 0 d-----w- c:\program files\common files\SpeechEngines
2010-01-13 14:02:51 0 d-----r- c:\documents and settings\all users\Documents

==================== Find3M ====================

2010-01-29 23:05:22 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-13 19:13:22 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2010-01-13 15:28:19 103535 ----a-w- c:\windows\hpoins04.dat

============= FINISH: 14:32:43.40 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 08 February 2010 - 12:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 minathebrat

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Posted 09 February 2010 - 08:58 AM

Hi Schrauber.
I really appreciate you replying to my plea, and thank you for your time. However, I had a few hours over the weekend and ended up just backing up the few new files I had and reinstalling a fresh OS.
Thanks again and keep up the good work!
Yours,
Mina:)

#4 schrauber

schrauber

    Mr.Mechanic


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Posted 09 February 2010 - 03:23 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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