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Hi everyone


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5 replies to this topic

#1 finderquest

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Posted 01 February 2010 - 02:27 PM

Hi - everyone. I seem to be experiencing similar problems with the redirect virus. I have Norton 360, and a couple of days ago, my Spybot scan discovered that I had a number of trojans in my system (DNSFlush.cws, Win32.Agent.icu, and Virtumonde.prx). For the moment, all the anti-virus programs that I've used (Spybot, Malware Bytes, ESET, Windows Defender, Windows Online Scan) says that I am virus free. BUT, still experiencing random redirects to un-sought after sites when running google searches - particularly on Firefox and IE. I'm not sure if it happens all that frequently on Google Chrome.
I downloaded HijackTHis on my desktop, but everytime I run a system scan and save logfile, a message pops up immediately saying that my system denied write accessto the Hosts file. And, that an unexpected error occurred at procedure (O1 -Host file redirection).

Need help guys. Hoping if someone can help me run HijackThis so that I can get this pest out of my system.

Thanks!

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#2 boopme

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Posted 01 February 2010 - 03:38 PM

Hi,let's see if it's an mbr rootkit first then if needed I'll help get your HJT.
Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).
  • Go to Start > Run and type: cmd.exe
  • press Ok.
  • At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
  • press Enter.
  • The process is automatic...a black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
  • Copy and paste the results of the mbr.log in your next reply.
If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.
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#3 finderquest

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Posted 02 February 2010 - 10:36 AM

Hi - thanks for the this.

I tried saving the mbr.exe file in the C:\ but the computer won't allow me - citing that I wasn't an administrator (although I'm running it at the administrator level).

What do I do now?

Thanks.

#4 finderquest

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Posted 02 February 2010 - 11:25 AM

OK, I was able to save it via IE to the local drive C:\
but, I can't run the CMD prompt. It keeps saying access denied when I type in the command prompt.

I went to c:\ and pressed on the mbr.exe icon, a black DOS screen popped up briefly but there was no scan or log.

what now?

#5 boopme

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Posted 02 February 2010 - 02:09 PM

Hello, please try to run HJT from this guide..
Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.


If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Orange Blossom

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Posted 02 February 2010 - 10:56 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/292747/dds-not-able-to-run-hijackthis-log/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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