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Antivirus 2010


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2 replies to this topic

#1 sandrab

sandrab

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Posted 01 February 2010 - 07:43 AM

Hi there,

I have the following problem and hope someone can help me!
A few weeks ago my pc got infected with Antivirus 2010, I used Superantispyware for removal and ever since I am experiencing the following problems:
- on start up message displays: rundll:error loading dwtt.mro module could not be found
-when using google IE is redirected to various sites ( various websites, chinaontv,omega365 etc), then freezes
-memory loss
-occasionally error message displays: Win32 Generic host has encountered a problem and shuts down

I am using IE 8 as browser and have Microsoft Essentials installed.

Thank you very much for your help!


DDS (Ver_09-12-01.01) - NTFSx86
Run by user at 11:09:26.82 on 01/02/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.222.39 [GMT 0:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\F5D7011\Belkinwcui.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\HPZipm12.exe
C:\Documents and Settings\user\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.co.uk/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
mWinlogon: Shell=Explorer.exe rundll32.exe dwtt.mro bpqvc
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ygua8e7yhuiesfha876yfauy8fe] c:\docume~1\user\locals~1\temp\e63b183li.exe
uRun: [MsgCenterExe] "c:\program files\common files\real\update_ob\RealOneMessageCenter.exe" -osboot
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [CeEPOWER] c:\program files\toshiba\power management\CePMTray.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d7011\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc1~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpohmr08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: DisableTaskMgr = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxp://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} - hxxp://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} - hxxps://moneymanager.egg.com/Pinsafe/accounttracking.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203476383812
DPF: {83A4D5A6-E2C1-4EDD-AD48-1A1C50BD06EF} - hxxp://www.landlorddirect.com/js/ImageUploader6.cab
DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} - hxxps://www.fourthhospitality.com/portal/reports/newreports/arview2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A1F35586-A5A8-4D37-947A-81875350B11F} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader4.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader3.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 142832]
S0 bgdplqvg;bgdplqvg;c:\windows\system32\drivers\bgdplqvg.sys [2010-1-1 0]
S3 S2usbser;S2 USB Device for Legacy Serial Communication;c:\windows\system32\drivers\S2usbser.sys [2009-7-22 103680]

=============== Created Last 30 ================

2010-01-29 18:49:18 0 d-----w- c:\program files\Microsoft Security Essentials
2010-01-29 11:59:04 0 d-----w- c:\docume~1\user\applic~1\AVG8
2010-01-14 18:14:02 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-01-13 10:01:26 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-12 13:49:48 27911 ----a-w- c:\windows\system32\N17WS05ZHA.dat
2010-01-12 13:49:47 28409 ----a-w- c:\windows\system32\RPSGU0ZAFM.dat
2010-01-12 13:49:47 1860 ----a-w- c:\windows\system32\P3WG02P04.dat
2010-01-12 13:49:46 1860 ----a-w- c:\windows\system32\10DDZYNMC.dat
2010-01-11 18:21:38 0 d-sh--w- c:\documents and settings\user\IECompatCache
2010-01-11 18:20:16 0 d-sh--w- c:\documents and settings\user\PrivacIE
2010-01-11 18:17:16 0 d-sh--w- c:\documents and settings\user\IETldCache
2010-01-11 13:06:51 0 d-----w- c:\windows\ie8updates
2010-01-11 13:01:44 0 dc-h--w- c:\windows\ie8
2010-01-11 13:00:44 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-11 13:00:44 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-01-11 13:00:09 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-11 01:40:18 0 d-----w- c:\windows\system32\scripting
2010-01-11 01:40:12 0 d-----w- c:\windows\l2schemas
2010-01-11 01:40:10 0 d-----w- c:\windows\system32\en
2010-01-09 23:40:59 61440 ----a-w- c:\windows\system32\wanpacket.dll
2010-01-09 23:40:59 233472 ----a-w- c:\windows\system32\wpcap.dll
2010-01-09 23:40:58 81920 ----a-w- c:\windows\system32\packet.dll
2010-01-09 23:40:58 0 d-----w- c:\program files\WinPcap
2010-01-09 16:26:08 25 ----a-w- c:\windows\cdplayer.ini
2010-01-09 14:03:49 0 d--h--w- C:\$AVG
2010-01-09 14:00:39 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-01-05 00:22:41 0 ----a-w- c:\windows\system32\AVR10.exe
2010-01-05 00:17:22 0 ----a-w- c:\windows\system32\11478.exe
2010-01-04 23:57:04 0 ----a-w- c:\windows\system32\15724.exe
2010-01-04 23:36:59 0 ----a-w- c:\windows\system32\19169.exe
2010-01-04 23:16:57 0 ----a-w- c:\windows\system32\26500.exe
2010-01-04 23:08:09 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-04 23:07:36 0 d-----w- c:\docume~1\user\applic~1\SUPERAntiSpyware.com
2010-01-04 22:56:52 0 ----a-w- c:\windows\system32\6334.exe
2010-01-04 20:06:56 0 ----a-w- c:\windows\system32\16483.exe

==================== Find3M ====================

2010-01-10 00:22:57 0 ----a-w- c:\windows\system32\drivers\bgdplqvg.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 11:10:55.98 ===============

Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
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Posted 08 February 2010 - 12:33 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 schrauber

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Posted 13 February 2010 - 03:36 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
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