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Infected with Trojan and Worm


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2 replies to this topic

#1 msgangrel

msgangrel

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  • Local time:03:48 AM

Posted 01 February 2010 - 02:21 AM

I keep getting a windows defender message saying I have a Trojan virus. I click on "remove All" and then get another message shortly after reading the same thing. I have run AVAST antivirus and have quarantines something like 5 files both "trojan" and "worm" but I keep getting more and more messages. I don't knowhow to remove it. Please help. I could not get the RootRepeal log becasue it was not compatible with a 64bit OS.


DDS (Ver_09-12-01.01) - NTFSX64
Run by Shannon at 21:06:32.61 on Sun 01/31/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.4094.1770 [GMT -10:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\MsgTranAgt64.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\Atouch64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program files\P4G\BatteryLife.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SysWOW64\rpcnet.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\KBFiltr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\TimeLeft3\TimeLeft.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
C:\Program Files\ASUS\ASUS Data Security Manager\ADSMTray.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Windows\ASScrPro.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe
C:\Program Files (x86)\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files (x86)\RegDefense\RDFNSListener.exe
C:\Users\Shannon\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=ASUS&bmod=ASUS
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files (x86)\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: {F0626A63-410B-45E2-99A1-3F2475B2D695} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "c:\program files (x86)\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [BMIMZMHMFM] c:\users\shannon\appdata\local\temp\Hzd.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\syswow64\macromed\flash\FlashUtil10c.exe
mRun: [Google Desktop Search] "c:\program files (x86)\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [CLMLServer] "c:\program files (x86)\cyberlink\power2go\CLMLSvc.exe"
mRun: [P2Go_Menu] "c:\program files (x86)\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [HControlUser] c:\program files (x86)\asus\atk hotkey\HControlUser.exe
mRun: [ATKOSD2] c:\program files (x86)\asus\atkosd2\ATKOSD2.exe
mRun: [ADSMTray] c:\program files\asus\asus data security manager\ADSMTray.exe
mRun: [ACMON] c:\program files (x86)\asus\splendid\ACMON.exe
mRun: [ATKMEDIA] c:\program files (x86)\asus\atk media\DMedia.exe
mRun: [ASUS Camera ScreenSaver] c:\windows\AsScrProlog.exe
mRun: [ASUS Screen Saver Protector] c:\windows\ASScrPro.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\shannon\appdata\roaming\micros~1\windows\startm~1\programs\startup\timeleft.lnk - c:\program files (x86)\timeleft3\TimeLeft.exe
StartupFolder: c:\users\shannon\appdata\roaming\micros~1\windows\startm~1\programs\startup\wkcalrem.lnk - c:\program files (x86)\microsoft works\WkCalRem.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\fancys~1.lnk - c:\windows\installer\{dc905847-d537-427f-bf91-47cc7accde58}\_DF3A81D17C478A2A6C60A5.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files (x86)\mcafee security scan\1.0.150\SSScheduler.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files (x86)\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files (x86)\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~2\google\google~1\GOEC62~1.DLL
LSA: Notification Packages = scecli c:\program files\asus\asus data security manager\ASPWDFLT
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files (x86)\common files\lightscribe\LSRunOnce.exe"
BHO-X64: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - c:\program files\windows live\family safety\fssbho.dll
BHO-X64: Windows Live Family Safety Browser Helper - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun-x64: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun-x64: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun-x64: [RDFNSListener] "c:\program files (x86)\regdefense\RDFNSListener.exe"

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-9-26 89680]
R2 ASMMAP64;ASMMAP64;c:\program files\atkgfnex\ASMMAP64.sys [2009-6-10 14904]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-9-26 22096]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-9-26 65616]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-9-26 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-9-26 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-9-26 352920]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2009-6-10 59392]
R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\NETw5v64.sys [2008-8-28 4745216]
S2 gupdate1ca6c09351f2720;Google Update Service (gupdate1ca6c09351f2720);c:\program files (x86)\google\update\GoogleUpdate.exe [2009-11-22 133104]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-9-4 93184]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-9-1 61792]
S3 fsssvc;Windows Live Family Safety;c:\program files (x86)\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files (x86)\google\google desktop search\GoogleDesktop.exe [2008-9-19 30192]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk60x64.sys [2006-11-2 273408]

=============== Created Last 30 ================

2010-02-01 06:36:42 0 d-----w- c:\program files (x86)\RegDefense
2010-01-26 07:43:22 0 d-----w- c:\users\shannon\appdata\roaming\NesterSoft
2010-01-26 07:43:22 0 d-----w- c:\program files (x86)\TimeLeft3
2010-01-22 17:48:01 1032704 ----a-w- c:\windows\system32\wininet.dll
2010-01-22 17:48:00 3585024 ----a-w- c:\windows\syswow64\mshtml.dll
2010-01-13 17:54:11 96256 ----a-w- c:\windows\system32\fontsub.dll
2010-01-13 17:54:11 189440 ----a-w- c:\windows\system32\t2embed.dll
2010-01-13 17:54:11 156672 ----a-w- c:\windows\syswow64\t2embed.dll
2010-01-13 17:54:10 72704 ----a-w- c:\windows\syswow64\fontsub.dll
2010-01-10 01:49:27 0 d-----w- c:\programdata\McAfee
2010-01-08 01:24:16 470240 ----a-w- c:\windows\system32\ZuneWlanCfgSvc.exe
2010-01-08 01:09:15 0 d-----w- c:\programdata\McAfee Security Scan
2010-01-08 01:09:15 0 d-----w- c:\program files (x86)\McAfee Security Scan
2010-01-08 01:09:03 0 d-----w- c:\programdata\NOS

==================== Find3M ====================

2010-02-01 05:59:50 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-02-01 01:57:28 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-02-01 01:57:28 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-01 01:57:26 86016 ----a-w- c:\windows\inf\infstor.dat
2010-01-31 10:16:31 32061 ----a-w- c:\programdata\nvModes.dat
2010-01-31 10:16:10 51200 ----a-w- c:\windows\syswow64\rpcnet.dll
2010-01-22 03:11:23 808 ----a-w- c:\users\shannon\appdata\roaming\wklnhst.dat
2010-01-21 04:09:58 45056 ----a-w- c:\windows\system32\acovcnt.exe
2010-01-14 21:12:06 212352 ------w- c:\windows\system32\MpSigStub.exe
2009-12-18 13:08:01 86528 ----a-w- c:\windows\system32\ieencode.dll
2009-12-18 13:05:50 833024 ----a-w- c:\windows\syswow64\wininet.dll
2009-12-18 13:05:36 1174528 ----a-w- c:\windows\syswow64\urlmon.dll
2009-12-18 13:04:20 146432 ----a-w- c:\windows\syswow64\occache.dll
2009-12-18 13:03:13 671232 ----a-w- c:\windows\syswow64\mstime.dll
2009-12-18 13:02:56 458240 ----a-w- c:\windows\syswow64\msfeeds.dll
2009-12-18 13:02:11 28160 ----a-w- c:\windows\syswow64\jsproxy.dll
2009-12-18 13:01:57 6069248 ----a-w- c:\windows\syswow64\ieframe.dll
2009-12-18 13:01:57 270848 ----a-w- c:\windows\syswow64\iertutil.dll
2009-12-18 13:01:57 193024 ----a-w- c:\windows\syswow64\iepeers.dll
2009-12-18 13:01:56 78336 ----a-w- c:\windows\syswow64\ieencode.dll
2009-12-18 13:01:56 389120 ----a-w- c:\windows\syswow64\iedkcs32.dll
2009-12-18 13:01:56 380928 ----a-w- c:\windows\syswow64\ieapfltr.dll
2009-12-18 13:01:56 230400 ----a-w- c:\windows\syswow64\ieaksie.dll
2009-12-18 10:35:23 32768 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-18 10:14:30 26624 ----a-w- c:\windows\syswow64\ieUnatt.exe
2009-11-24 23:54:29 1280480 ----a-w- c:\windows\syswow64\aswBoot.exe
2009-11-23 06:52:17 56 ---ha-w- c:\programdata\ezsidmv.dat
2009-11-18 01:20:03 17408 ----a-w- c:\windows\syswow64\rpcnetp.dll
2009-11-18 01:19:13 17408 ----a-w- c:\windows\syswow64\rpcnetp.exe
2009-11-09 13:47:20 32768 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-09 13:44:51 33792 ----a-w- c:\windows\system32\httpapi.dll
2009-11-09 13:22:34 24064 ----a-w- c:\windows\syswow64\nshhttp.dll
2009-11-09 13:20:16 31232 ----a-w- c:\windows\syswow64\httpapi.dll
2009-06-11 00:15:39 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 23:38:11 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:09:59.93 ===============

Attached Files



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,512 posts
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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:48 AM

Posted 08 February 2010 - 12:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 schrauber

schrauber

    Mr.Mechanic


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Posted 13 February 2010 - 03:39 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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