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#1 rockjohny

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Posted 31 January 2010 - 01:24 PM

my puter is plagued with sysguard which i'm trying to kill with the suggestions
i'm reading but one quick question: Why doesn't HiJackThis not permanently
remove stuff? The ones i click FIX on ALWAYS come back. What program is
keeping me from deleting programs/files? I've had this issue for years.
HJT is still useful to find things but then i have to root around in the registry
to get any progress in finally getting rid of the stuff. Did the new owners of HJT
take the teeth out of it?

I searched for a thread on HJT but couldn't find one.

glad u guys are here!

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#2 xblindx

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Posted 31 January 2010 - 02:17 PM

Hi, you shouldn't be fixing entries with HJT unless you know exactly what you are doing.

HJT tutorial

#3 Animal

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Posted 31 January 2010 - 02:38 PM

my puter is plagued with sysguard

When you say "sysguard" do you possibly mean System Guard 2009, or Ultimate System Guard? It would be helpful to know the exact name of the malware. As we do have many Spyware Removal tutorials we can point you to.

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#4 rockjohny

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Posted 31 January 2010 - 03:18 PM

well, it's seemed to hijack the Spyware Terminator i already had...but the popups are AVSCAN that resemble the light blue Spyware Terminator program....MWBytes has just found Backdoo.Papras Malware.packer.gen Trojan.Hiloti ....i closed the Proxy 80 that was opened and i got the SVCHOST.EXE file that was hogging my CPU to finally quit but i can't go to Microsoft.com

#5 rockjohny

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Posted 31 January 2010 - 03:22 PM

Hi, you shouldn't be fixing entries with HJT unless you know exactly what you are doing.

HJT tutorial



yea, well you're right of course but completely missing the point

#6 Orange Blossom

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Posted 31 January 2010 - 03:38 PM

I'm shifting this topic too the Am I Infected forum for you.

my puter is plagued with sysguard


Could you answer Animal's question concerning this?

When you say "sysguard" do you possibly mean System Guard 2009, or Ultimate System Guard?


or does it have some other name?

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#7 rockjohny

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Posted 01 February 2010 - 12:23 AM

sounds good to me...I ran MWBs and one file it had to get rid of on reboot; does it run in silent mode
after rebooting because i see no evidence or report that it did anything.

I don't remember the exact name of the program, as best i remember it
called itself AV SCAN; some of the file names started with AVSCAN but most
were sysguard.exe and then it started changing its name to just digits like 2363067

When it popped up, i tended to go into a frenzy to kill the processes or else i
couldn't do anything at all

Edited by rockjohny, 01 February 2010 - 10:49 AM.


#8 golfdude

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Posted 01 February 2010 - 08:57 AM

sounds good to me...I ran MWBs and one file it had to get rid of on reboot; does it run in silent mode
after rebooting because i see no evidence or report that it did anything.


Open Malwarebyte's, click on the tab "Logs", and your latest scan will be the last one listed. You can cut and paste the results of the scan in your next post.

However, if you are running the free version- you must manually update the definitions.

The current MBAM version is 1.44 and database version 3671. If your version is not up to date, update and rescan before posting.

Thanks,
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#9 rockjohny

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Posted 01 February 2010 - 11:41 AM

no new log created, the last one is the one that found 9 infections so
it didn't run on restart evidently

i got 3672 and am scanning now

#10 golfdude

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Posted 01 February 2010 - 11:57 AM

It is a manual scanner. You must click on the scan button to scan. It doesn't scan on OS startup or just opening the program.

Thanks,
Golfdude

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#11 rockjohny

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Posted 01 February 2010 - 01:22 PM

It is a manual scanner. You must click on the scan button to scan. It doesn't scan on OS startup or just opening the program.


if you read my prior post, you'll see i was referring to it scanning and telling
me it had to restart my system to remove a particular file it had found...so you
click YES, it restarts my system.......but then what? other programs will
run on startup and make it obvious

anyway, i ran it again and it didn't find anything...but i still can't go
to Microsoft.com no matter which browser i use

#12 golfdude

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Posted 02 February 2010 - 07:56 AM

What OS do you have? If you are running XP you could:
Next run ATF and SAS:
From your regular user account..
Download Attribune's
ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply
.
Click Close to exit the program.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#13 rockjohny

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Posted 02 February 2010 - 10:15 PM

i have XP Home

well, i updated my SAS, ran it and it found nothing...
ran ATF and it couldn't empty several items like Opera's 1000+ cookies
....i think i'll just completely delete Opera

I also ran SB S&D earlier and it did find some items

when i updated Spybot, it downloaded almost 5 mb
and then worked a bit differently than usual....maybe they beefed it up
to get rid of this new beast going around....

it did get rid of a stubborn file called <ehfluzez> or something similar
now i'm getting a MISSING DLL message for it when i boot up.....

if you could just tell me how to correct the issue where i can't
get to MICROSOFT.COM, i'd appreciate it

#14 golfdude

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Posted 02 February 2010 - 10:43 PM

Weird. Have you tried running RKill and CCleaner? Free downloads, and maybe they will find what is keeping you from getting to the Microsoft website. You haven't posted any of your logs (and have said they are clean), so I am not sure what is causing your problem. Run CCleaner and RKill, rerun MBAM (always update), and hopefully you can clean out any residuals from the malware.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#15 boopme

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Posted 02 February 2010 - 11:11 PM

Here's a little help.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Please return 2 scan logs and tell us how it is running.
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