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Posted 31 January 2010 - 12:56 PM
Posted 01 February 2010 - 12:09 PM
Posted 01 February 2010 - 12:44 PM
I will need a bootable CD of Malwarebytes because the computer will not read my USB drive and I have no internet on that computer.
I just removed this from my daughter's laptop on Saturday. I found that if you have clicked on any of the buttons (Cancel, Remind me Later even the "X" in the upper right hand corner of the window) this somehow drives the hooks deeper into your OS. If you can download Malwarebytes Anti-Malware do that and run it to remove what it finds. You can get it from www.malwarebytes.org. I will tell you though that if it doesn't succeed, as was the case with my daughter, you mayhave to resort to a repair install of your OS. Basically the repair install will take your OS back to the level of your original install disc but you won't lose any of your files (documents, photos, etc.) You may have to also reinstall some programs.
Posted 01 February 2010 - 01:44 PM
Posted 01 February 2010 - 05:46 PM
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