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Got rid of Internet Security 2010. Now google redirects my searches.


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6 replies to this topic

#1 kdk

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Posted 30 January 2010 - 11:01 PM

Hello,

A couple of weeks ago my computer was infected with Internet security 2010 several times. I used Malwarbytes to remove it, although I did not know how to remove anything from Taskmanager's Processes section. Now, whenever I try to do a search on google, I'm redirected to other search sites or advertisements. Sometimes I'm not conducting a search and a new tab is directed to some strange advertisement or search site. I noticed that whatever I type in the google search bar, that subject will appear in the address of the new redirected site.

The computer I'm on is my work laptop. I use a wireless connection when I'm at home to fios. Please help.

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#2 Darthy

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Posted 30 January 2010 - 11:23 PM

Is your machine slower? Have you access to System Restore? What OS have you? Can you put your computer in Safe Mode?
Εν οίδα οτι ουδέν οίδα - Socrates
Thanks John

#3 kdk

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Posted 31 January 2010 - 12:47 AM

My computer is definitely slower now. I can't get into safe mode. I don't really know how to get into system restore or if I have access to it. The operating system is windows xp professional.

#4 boopme

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Posted 31 January 2010 - 12:55 AM

Hello, let;s get a few scans..
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kdk

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Posted 31 January 2010 - 12:02 PM

Here's the log after Malwarbytes scan.

Malwarebytes' Anti-Malware 1.44
Database version: 3668
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/31/2010 12:01:13 PM
mbam-log-2010-01-31 (12-01-13).txt

Scan type: Quick Scan
Objects scanned: 143073
Time elapsed: 22 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 kdk

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Posted 31 January 2010 - 01:13 PM

Downloaded ATF-Cleaner and Super. I tried to open my computer in safe mode; however, after pressing f8 and selecting safe mode, I had to select Microsoft Windows xp professional. It opened in safe mode and then stopped. When it stopped I got a blue screen with a message that said, "A problem has been detected and window has been shut down to prevent damage to your computer."

What do I do now?

#7 boopme

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Posted 01 February 2010 - 03:08 PM

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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