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dcom server process launcher terminated unexpectedly


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3 replies to this topic

#1 michaebk

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Posted 30 January 2010 - 09:45 PM

Hello and thanks in advance for your help.

My machine is regularly running at upper 90% CPU Usage and at will randomly try to shut down giving the "dcom server process launcher terminated unexpectedly"

"shutdown -a" has given me time to run some scans, but nothing is found.

please help


DDS (Ver_09-12-01.01) - NTFSx86
Run by Shelby at 20:25:41.68 on Sat 01/30/2010
Internet Explorer: 8.0.6001.18702
AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============


============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Page_URL = hxxp://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?s=consumer&LC=0409&c=1c00
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.google.com/
uWindow Title = TIES
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {0347C33E-8762-4905-BF09-768834316C61} - No File
BHO: {053F9267-DC04-4294-A72C-58F732D338C0} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\shelby\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SiSUSBRG] c:\windows\SiSUSBrg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1258498812561
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248878440937
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: TPSvc - TPSvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: ShellHook Class: {88485281-8b4b-4f8d-9ede-82e29a064277} - c:\progra~1\markany\conten~1\MACSMA~1.DLL
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================

2010-01-28 03:28:45 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-02 17:26:36 139762 ----a-w- c:\windows\hpoins15.dat
2009-12-23 20:13:34 545424 ----a-r- c:\windows\system32\SZComp5.dll
2009-12-23 20:13:32 438928 ----a-r- c:\windows\system32\SZBase5.dll
2009-12-23 20:04:54 17408 ----a-r- c:\windows\system32\SZIO5.dll
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-14 16:24:24 163600 ----a-r- c:\windows\system32\drivers\SZKGFS.sys
2009-12-10 22:11:40 126976 ----a-r- c:\windows\system32\IS3HTUI5.dll
2009-12-10 22:11:32 393216 ----a-r- c:\windows\system32\IS3DBA5.dll
2009-12-10 22:09:24 385024 ----a-r- c:\windows\system32\IS3UI5.dll
2009-12-10 22:09:08 61440 ----a-r- c:\windows\system32\IS3Hks5.dll
2009-12-10 22:08:48 23040 ----a-r- c:\windows\system32\IS3XDat5.dll
2009-12-10 22:06:52 225280 ----a-r- c:\windows\system32\IS3Win325.dll
2009-12-10 22:06:30 94208 ----a-r- c:\windows\system32\IS3Inet5.dll
2009-12-10 22:05:54 94208 ----a-r- c:\windows\system32\IS3Svc5.dll
2009-12-10 22:02:42 729088 ----a-r- c:\windows\system32\IS3Base5.dll
2009-12-07 22:59:32 61328 ----a-r- c:\windows\system32\drivers\SZKG.sys
2009-12-07 22:59:32 61328 ----a-r- c:\windows\system32\drivers\is3srv.sys
2009-11-04 02:57:24 1536 ----a-w- c:\windows\system32\TrueSoft.dat
2009-11-04 02:54:55 23348 ----a-w- c:\windows\system32\emptyregdb.dat
2001-11-23 04:08:20 712704 ----a-w- c:\windows\inf\other\AUDIO3D.DLL

============= FINISH: 20:28:24.18 ===============

Attached Files



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#2 schrauber

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Posted 07 February 2010 - 11:03 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 michaebk

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Posted 08 February 2010 - 05:38 PM

I had personal assistance with the hijackthis logs and have since resolved the issue. Please consider this topic closed.

#4 schrauber

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Posted 09 February 2010 - 02:07 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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