Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Someone installed a fake Windows XP


  • Please log in to reply
12 replies to this topic

#1 nirina

nirina

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 30 January 2010 - 04:21 PM

Hi there,

There is a problem with my mum's laptop. When she bought it in 2006, she had Windows XP installed, a legal one. Last year, she was travelling abroad, and she had some problems, she took it to a shop and they backed up her hard drive and reinstalled Windows for her. I noticed that her computer was running quite slow, and so i wanted to check if it was updating regularly. I noticed that Windows update was switched off. I turned it on, and after installing a few updates, the desktop background went black and the windows updater said that she had a fake version of Windows.

I checked the external hard drive that she had, and there is a Windows folder in there. I don't know whether there is a way of getting her old windows xp back? if she tries to reformat, will she get her original, or a reformated fake windows?

Hope you can help. If you need more info, please let me know.

Many thanks!

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:01 AM

Posted 30 January 2010 - 04:31 PM

Well...system manufacture and model?

Is the license for the system...is that tag visible on the laptop?

If there is a valid license for the system...the only way that there can be an illegal installl..is if the license doesn not match the version installed.

What version of Windows is installed? What version does the license indicate it corresponds to?

Louis

#3 nirina

nirina
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 30 January 2010 - 07:31 PM

It's a HP Pavillion Entertainment PC laptop. (DV6118)

There is a windows product key on the bottom of the laptop, and according to the sticker on the bottom, the Windows installed should be Windows XP Media Centre Edition 2005.

When i check the system information, it says

Windows XP Professional 2002
Service Pack 3

Computer:
Microsoft Windows XP SP3
Genuine Intel ® CPU
T2050 @ 1.60GHz
1.32GHz 1.00GB of RAM

Does this help? Am i looking at the wrong thing?

#4 Andrew

Andrew

    Bleepin' Night Watchman


  • Moderator
  • 8,260 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:05:01 AM

Posted 30 January 2010 - 07:41 PM

Here's a quick way to tell:

Download Produkey from Nirsoft. Run it, and compare the product key it reports to the one on the sticker. If they don't match, you may have an illegitimate copy. If they do then it's either a false positive or your legit key was stolen by (probably) the person who reinstalled Windows.

#5 nirina

nirina
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 30 January 2010 - 08:26 PM

Hi,

Ok, i checked, and the product keys are different...is there any way of retrieving the original windows?

there is a windows folder that was backed up when they had to erase the hard drive...is there anyway of getting it from there?

#6 Andrew

Andrew

    Bleepin' Night Watchman


  • Moderator
  • 8,260 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:05:01 AM

Posted 30 January 2010 - 08:38 PM

You can't install Windows from a folder on the same volume. Does the computer have a recovery partition?

#7 nirina

nirina
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 30 January 2010 - 08:48 PM

it has a C drive and a D drive, is that what you mean?

#8 etcrCustomComputers

etcrCustomComputers

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:01 AM

Posted 30 January 2010 - 08:54 PM

You have 2 options:

1. you can call HP and order the OEM Windows discs

2. you can find someone that has an HP Windows Media Center 2005 installation disc and install it and use your product key.

#9 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:08:01 AM

Posted 30 January 2010 - 10:43 PM

Ordering replacement CD's forHP/Compaq laptops sold in Europe
http://h10025.www1.hp.com/ewfrf/wc/documen...ocname=buh07342

Edited by garmanma, 30 January 2010 - 10:43 PM.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 nirina

nirina
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 31 January 2010 - 12:58 PM

Hi,

Thanks for the link, we have ordered a CD, it should get here in a few days. Once it gets here, how do i proceed?

#11 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:01 AM

Posted 31 January 2010 - 01:45 PM

Performing HP System Recovery

HP basic resource reading.

There are various models of the DV6118, you need to choose your particular model and then you research/find more info on your system.

HP Product Finder Info Page

Louis

Edited by hamluis, 31 January 2010 - 01:50 PM.


#12 nirina

nirina
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 08 February 2010 - 10:02 AM

I have performed a system recovery using the disks that we received, we now have our original Windows back, and everything is working fine!

Thank you for your time and for all your help :thumbsup:

#13 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:01 AM

Posted 08 February 2010 - 11:22 AM

On behalf of all who contributed...we are glad you resolved it and appreciate the feedback. Happy computing :thumbsup:.

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users