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Root Virus


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4 replies to this topic

#1 shyredone

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Posted 30 January 2010 - 11:22 AM

I am using Avast Anit-virus and Super Anti-spyware. I have ran the scan several times and it keeps find root virus. It is saying one file cannot be found and I need to know how to get rid of this virus. It will no longer let me access my gmail website so please send any replies to ********* email address removed to protect the member from spamming bots. Everytime I try to go to a webpage it sends me to another page. If I cut and paste I can sometimes get to the page I wanted.

Thanks for the help!

Edited by Pandy, 30 January 2010 - 12:58 PM.
Moved from Windows XP Home and Pro ~Pandy

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#2 boopme

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Posted 30 January 2010 - 02:56 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Edited by boopme, 30 January 2010 - 02:58 PM.

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#3 shyredone

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Posted 17 February 2010 - 12:58 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3741
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/17/2010 9:52:16 AM
mbam-log-2010-02-17 (09-52-16).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 147108
Time elapsed: 37 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\SysWoW32 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{5E8F5646-3FE3-49D9-9352-1011D0F77F36}\RP32\A0002403.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5E8F5646-3FE3-49D9-9352-1011D0F77F36}\RP32\A0002426.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\7d3ea0fb-1820-4a66-860c-f53a1c5154db.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\5749e955-18ea-47d4-81c0-61d3681a2746.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ced3f6a8-31ea-469b-80c7-7b743cfce36a.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysWoW32\wu1183762889v0 (Worm.Archive) -> Quarantined and deleted successfully.
Shyredone

#4 shyredone

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Posted 17 February 2010 - 01:15 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2010/02/17 13:05
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xBA11F000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8AB9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB79BB000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\temp\f2122586-cb30-4038-9959-1db66f231fd6.tmp
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: c:\windows\temp\fb2ed0a8-9466-447e-a2cf-b0439860e143.tmp
Status: Allocation size mismatch (API: 49152, Raw: 0)

Path: c:\windows\temp\030392a7-cf0f-46db-b1ab-b94a181904ed.tmp
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\windows\temp\043b3c77-7ef6-4785-b4ef-18810ace576d.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\0913782e-0c61-47d7-8ea4-e21662b061f0.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\c3b041f4-59a0-44cc-9ac2-c1d1297aa832.tmp
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: c:\windows\temp\1ad4910c-39ca-4f1a-8731-53beb9fcc916.tmp
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\windows\temp\8eff6f86-f8b2-4867-90f6-d4f554236154.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\a21d6594-60a4-4285-a8c0-616cf317723b.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\windows\temp\bc76e8de-8c88-4050-99f7-e201706a96f9.tmp
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Documents and Settings\debbie\Local Settings\Temp\~DF27DD.tmp
Status: Locked to the Windows API!

Path: C:\Documents and Settings\debbie\Local Settings\Temp\~DF3A09.tmp
Status: Locked to the Windows API!

SSDT
-------------------
#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936470

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936520

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf89365c0

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936660

==EOF==
Shyredone

#5 shyredone

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Posted 17 February 2010 - 06:35 PM

Thanks! All of the viruses are gone. It is still moving incredibly slow though and has since I had it worked on. It is taking forever to shut down, start and load web pages. Do you think it could be the AVG or maybe he re-installed the wrong windows program?
Shyredone




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