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google and mozilla redirects


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8 replies to this topic

#1 pjduk

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Posted 30 January 2010 - 10:22 AM

Hi, i've just got a virus in my pc web browser, when i run google or mozilla and do a search it takes me to different advertising sites.
I also get a anti virus scan pop up from nowhere from time to time saying that my pc is infected.
i've ran malewarebytes and spybot along with my avg anti virus but cant seem to get rid of this.
Any help would be greatly appreciated
many thanks

pj

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#2 garmanma

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Posted 31 January 2010 - 09:57 PM

:trumpet:
Update mbam and run a FULL scan
Please post the results
======================

:flowers:
Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
==================

:thumbsup:
SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Mark
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why won't my laptop work?

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#3 gwichin

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Posted 01 February 2010 - 08:27 AM

hello, i too am infected and i have run all your tools,but nothing has been found by all the tools.

#4 garmanma

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Posted 01 February 2010 - 06:58 PM

Could I still see the logs please


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Edited by garmanma, 01 February 2010 - 06:58 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 pjduk

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Posted 03 February 2010 - 01:27 AM

Thanks for replying and helping me garmanma,
sorry for the delay but have been trying to run mbam for the last few days but it kept crashing my pc and blue screening, so i've ran TFC and supersantipyware in safe mode then also ran mbam in safe mode as it completed the scan.

superantispyware log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/02/2010 at 07:36 PM

Application Version : 4.33.1000

Core Rules Database Version : 4547
Trace Rules Database Version: 2359

Scan type : Complete Scan
Total Scan Time : 00:41:19

Memory items scanned : 294
Memory threats detected : 0
Registry items scanned : 7903
Registry threats detected : 6
File items scanned : 38746
File threats detected : 39

Keylogger.Spectorsoft
HKLM\System\ControlSet001\Services\biodiman
C:\WINDOWS\SYSTEM32\DRIVERS\BIODIMAN.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_biodiman
HKLM\System\ControlSet003\Services\biodiman
HKLM\System\ControlSet003\Enum\Root\LEGACY_biodiman
HKLM\System\CurrentControlSet\Services\biodiman
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_biodiman

Adware.Tracking Cookie
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@collective-media[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@apmebf[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@content.yieldmanager[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@content.yieldmanager[4].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@ads.holidays-uncovered.co[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@zoombanner[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@ad.yieldmanager[3].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@statse.webtrendslive[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@advertising[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@ad.yieldmanager[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@clickshift[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@tribalfusion[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@trafficengine[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@stats4.clicktracks[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@kontera[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@serving-sys[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@2o7[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@torrent-finder[3].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@torrent-finder[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@adviva[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@uk.findstuff[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@doubleclick[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@doubleclick[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@atdmt[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@overture[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@adserver.adtechus[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@ad.zanox[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@adbrite[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@mediaplex[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@chitika[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@adbrite[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@track.getjiggie[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@bs.serving-sys[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@statcounter[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@perf.overture[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@zedo[2].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@tollfreeforwarding.122.2o7[1].txt
C:\Users\pj & clever\AppData\Roaming\Microsoft\Windows\Cookies\Low\pj_&_clever@tradedoubler[1].txt

mbam log:
Malwarebytes' Anti-Malware 1.44
Database version: 3679
Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.18882

02/02/2010 21:27:51
mbam-log-2010-02-02 (21-27-41).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 300935
Time elapsed: 48 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\OrgLoadD500.exe (Worm.Koobface) -> No action taken.
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\OrgLoadX800.exe (Worm.Koobface) -> No action taken.
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\OrgLoadZ510.exe (Worm.Koobface) -> No action taken.



I've also got a window pop up on start up that says "Windows has blocked some start up programs" not sure if that has any baring on anything !!

Do you require me to run the above instructions in your last post ?

many thanks

pj

#6 garmanma

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Posted 03 February 2010 - 08:13 PM

Yes, please run Root Repeal
When you're done with that run this also:


Please download Sysclean Package and the latest Virus Pattern Files - (Pattern files are usually named lptxxx.zip, where xxx is the pattern file number) and save them to your desktop.
  • Be sure to print out and follow the instructions provided in the How to Use System Cleaner for performing a scan.
  • If you get a message that "required files are missing", click Ok and wait for sysclean.com to unpack them.
  • This tool generates a log file (sysclean.log) in the same folder where you ran it - C:\Sysclean.
-- When using Sysclean its best to use the Administrator's account or an account with Administrative rights otherwise you will not have access rights to scan some locations. You can Use the "Run As" Command to Start a Program as an Administrator. Even when doing that, the scanning process may result in "Access Denied" messages for some files. This is normal because these files are protected by the system.

-- Some anti-virus programs will alert you of a virus attack when running sysclean so it's best to disable them before performing a scan.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 pjduk

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Posted 05 February 2010 - 02:08 AM

Sorry for delay again but have tried running root repeal for the last 24 hours without success also in safe mode then tried running sysclean package and set up the folder as per instructions then downloaded latest pattern files but every time i run the exe it says that i need the updated file pattern, unzipped with winzip and winrar but the ipt file isn't being recognised, computer seems to be getting really sluggish lately and now my display settings have changed !!

Anymore advice would be really appreciated

Just thought i'd note that i'd class myself as being and able user on a pc but noway an expert so i may be missing something somewhere

cheers

pj

#8 garmanma

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Posted 05 February 2010 - 07:34 PM

You need to submit a DDS / HJT log
Start a step 6. Run what you are able to


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.


When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 Orange Blossom

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Posted 06 February 2010 - 09:30 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/293828/browser-redirects-and-computer-slow/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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