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Malware Blocking Antivirus Sites

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5 replies to this topic

#1 atp4849


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Posted 30 January 2010 - 03:23 AM

Hi folks,
I believe my computer was infected this past Sunday while visiting the official (!) website of the Moscow subway system. I was running ESET and Spybot at the time and I got warnings from both of them all of a sudden. A question from spybot about a persistent registry change led me to reboot, after which the issue seemed to go away. However that evening ESET stopped automatically updating, and when I uninstalled a few days later, thinking that it would be a simple matter of re-installing my antivirus, I realized I couldn't access a number of major antivirus sites, including ESET, Norton, Kaspersky, etc. I searched for files created at the time I visited the Russian website and boom, I found a cluster of obvious malware, including two programs under the names G4P5P0M and qg6cXDm. I deleted them and rebooted, but my access is still blocked. Likewise I've run full scans of Panda Cloud AV, Spybot, and Malwarebytes, but I still can't access ESET and the other antivirus sites. I would really appreciate any help you can provide. My DDS and RootRepeal logs are attached.
Finally, to the administrator: I originally posted this issue on another forum earlier today before I decided I would prefer to seek an answer on this board. I asked the administrators of the other forum to disregard and delete the post, because I couldn't delete it myself. Please don't think that I am trying to double-post! :-)

Thank you!

DDS (Ver_09-12-01.01) - NTFSx86
Run by Andrew at 23:36:59.55 on Fri 01/29/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.630 [GMT -8:00]

AV: Panda Cloud Antivirus *On-access scanning enabled* (Updated) {5AD27692-540A-464E-B625-78275FA38393}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANToManager.exe
C:\Documents and Settings\Andrew\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechCameraAssistant] c:\program files\logitech\video\CameraAssistant.exe
mRun: [LogitechVideo[inspector]] c:\program files\logitech\video\InstallHelper.exe /inspect
mRun: [LogitechCameraService(E)] c:\windows\system32\ElkCtrl.exe /automation
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PSUNMain] "c:\program files\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andrew\applic~1\mozilla\firefox\profiles\hldbbuqw.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 2
FF - component: c:\documents and settings\andrew\application data\mozilla\firefox\profiles\hldbbuqw.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
FF - plugin: c:\documents and settings\andrew\application data\mozilla\firefox\profiles\hldbbuqw.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-1-29 28552]
R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2009-10-13 114312]
R2 NanoServiceMain;NanoServiceMain;c:\program files\panda security\panda cloud antivirus\PSANHost.exe [2009-10-30 136448]
R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2009-10-30 146952]
R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2009-10-13 95880]
R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2009-10-13 101512]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2004-10-29 32000]

=============== Created Last 30 ================

2010-01-30 03:09:30 0 d-----w- c:\docume~1\andrew\applic~1\AVG8
2010-01-30 03:03:25 0 d-----w- c:\docume~1\andrew\applic~1\Malwarebytes
2010-01-30 03:03:17 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-30 03:03:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-30 03:03:14 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-30 03:03:14 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-30 02:28:08 0 d-----w- c:\docume~1\andrew\applic~1\Panda Security
2010-01-30 02:25:39 264 ----a-w- c:\windows\system32\PSUNCpl.dat
2010-01-30 02:25:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Panda Security
2010-01-29 22:17:09 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-01-29 22:16:16 0 d-----w- c:\program files\Panda Security
2010-01-29 22:08:03 0 d-----w- c:\program files\Trend Micro
2010-01-29 20:52:11 0 d-----w- c:\docume~1\andrew\applic~1\QuickScan
2010-01-13 01:25:40 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2008-09-18 06:37:55 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091720080918\index.dat

============= FINISH: 23:38:36.02 ===============

Attached Files

Edited by atp4849, 30 January 2010 - 04:23 AM.

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#2 Farbar


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Posted 30 January 2010 - 11:05 AM

Hi atp4849,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

Download the GMER Rootkit Scanner exe file from here and save it to your desktop.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  • Click on this link to see a list of programs that should be disabled.
  • Disconnect from the Internet and close all running programs.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked. Make sure the following are unchecked:
    • Sections
    • IAT/EAT
    • Drives/Partition other than C:\ drive (C:\ drive should remain checked)
    • Show All (this one also should be unchecked)
  • Then click the Scan button & wait for it to begin. (Please be patient as it can take some time to complete).
  • When the scan is finished, you will see the scan button appears again. Click Save to save the scan results to your Desktop.
  • Save the file as gmer.log and copy/paste the contents in your next reply.

#3 atp4849

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Posted 30 January 2010 - 07:56 PM

Hi Farbar,
My GMER log is posted below. Thank you for your help! --Andrew

Also: I was running Panda ActiveScan 2.0 for about five hours today (had to stop it eventually) and it had detected one file: Trj/Nabload.DPS. Also I realized that there is a new Administrator profile that I didn't create on the computer. Thinking I should just get the hard drive wiped? Thanks.

GMER - http://www.gmer.net
Rootkit scan 2010-01-30 16:47:40
Windows 5.1.2600 Service Pack 3
Running: 21ocy84s.exe; Driver: C:\DOCUME~1\Andrew\LOCALS~1\Temp\uxdoapog.sys

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.15 ----

Edited by atp4849, 31 January 2010 - 02:59 AM.

#4 Farbar


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Posted 31 January 2010 - 06:26 AM

Are you sure you run GMER as instructed. It doesn't show other sections and any type of malware.

Thinking I should just get the hard drive wiped?

In that case you should do it now and not wasting any time on removing the malware. Please let me know your decision.

#5 atp4849

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Posted 01 February 2010 - 03:11 AM

Hi Farbar,
I went ahead and re-installed Windows. After finding the bogus administrator account I figured that I had better not take any chances, and since I have relatively few programs on my computer, I went ahead and did it. Thank you for your time!

Hereby closing my thread out,

Edited by atp4849, 01 February 2010 - 03:12 AM.

#6 Farbar


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Posted 01 February 2010 - 12:08 PM

It was the right thing to do Andrew. Thanks for letting me know. thumbup2.gif

You are most welcome. smile.gif

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.

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