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rootkit.win32.tdss.d virus - need help removing


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#1 julesdalton

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Posted 29 January 2010 - 11:38 AM

Hello all,
i am new to this site and am in need of some assistance removing this virus. rootkit.win32.tdss.d . it disabled maleware bytes says some files are missing, kaspersky can find it, but then it immediately requires a restart to remove it, but it doesnt work, so it just goes round and round. i cant start in safe mode. it throws up a blue screen which denise me access. avg started to detect it , but i think it had compatibility issues with kaspersky, and it got uninsatalled before i could get the info out of it. i did scan his computer with that dds.scr thing on this site and it allowed me to create a log file with the info on his computer. i could post that. also, kaspersky logs are showing something in win\sys32\vonohoyo.dll, but when i go to that file, its not there... kaspersky is calling it a pmd.invader(loader) ?? it is showing that adobe acrobat speedlauncher, mcafee spamkiller account detector are infected or are the virus?? its listed under the application part. should i delete these?? i dont know what the heck im doing, lol, i just need some help,

thanks a bunch,
Julee :thumbsup:

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#2 boopme

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Posted 29 January 2010 - 04:51 PM

Hello and welcome.

Please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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