There are circumstances ComboFix will hang or stall at various stages due to malware interference, failure to disable any other real-time protection tools
and CD Emulators
, Alchohol 120%
) so that it does not complete successfully. While that is not normal behaviour, it is not unusual.
Please note the message text in blue
at the top of the Am I infected? What do I do?
forum. No one should be using ComboFix
unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. Please read the pinned topic ComboFix usage, Questions, Help? - Look here
I ran hijackthis checkt it on hijacthis.de,
HijackThis is an advanced enumerator
(similar in some respects to a registry editor) that is used to display certain areas of the Windows registry where the majority of malware reside. HijackThis will scan these areas of your system and then create a log to help diagnose the presence of undetected malware in known hiding places. However, since HijackThis only scans certain areas of your system/registry, a hijackthis log may not always show all the malware on your system. Most of the log entries are required
to run a computer and removing essential ones can potentially cause serious damage
such as loss of Internet connectivity or problems with your operating system which could preventing it from starting. Using HijackThis requires advanced knowledge about the Windows Operating System and relies on trained experts to interpret the log entries
and investigate them in order to determine what needs to be fixed.Online HijackThis analyzers work in a similar manner but rely on the user's ability to interpret the results
and determine what needs to be fixed. However, they often provide misleading and/or questionable results
. In my experience, they DO NOT
always identify all the malware or all the files properly. They sometimes list legitimate files as bad
and bad files as legitimate
. They sometimes show entries with no file (file missing) as bad when that is not always the case. Although these sites are open to the public, the user needs to know what they are doing and how to research the displayed log entries before using the original HijackThis application to fix anything.
If you do not have advanced knowledge about computers or training in malware investigation, you should NOT rely on the results of online analyzers or attempt to fix anything without consulting an expert
. Doing so on your own and using HijackThis incorrectly could adversely impact your system.