Hello and welcome to Bleeping Computer.
Please take the time, to browse the New User Orientation
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There's a lot of very useful information, in there.It would be best for you to start your own topic instead of piggybacking on someone else's
why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time aroundDo not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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