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Vista Guardian 2010


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2 replies to this topic

#1 broncobilly

broncobilly

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  • Local time:05:53 AM

Posted 29 January 2010 - 05:59 AM

Hi guys, I'm sure you're aware of this program and how it works. It keeps scanning my computer and finding thousands of corrupt files. Relentless pop ups telling me to buy the product or I'm in big trouble, even though AVG (free edition admitidly) can find nothing wrong except for one corrupt file which I suspect was the one that gave Vista Guardian its access. Would really appreciate some help here.
Thanks in advance
Tim.


DDS (Ver_09-12-01.01) - NTFSx86
Run by timmerricks at 10:27:02.52 on 29/01/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.44.1033.18.1015.201 [GMT 0:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\AEADISRV.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\TalkTalk\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\SMINST\scheduler.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Users\timmerricks\AppData\Local\av.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\PixArt\Pac207\Monitor.exe
C:\Program Files\Kiwee Toolbar\2.8.167\kwtbaim.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\timmerricks\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
mStart Page = hxxp://uk.yahoo.com
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
mSearch Page =
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: SmartShopper: {2ba1c226-ec1b-4471-a65f-d0688ac6ee3a} - c:\program files\smartshopper\bin\2.5.0\SmrtShpr.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Kiwee Toolbar: {6638a9de-0745-4292-8a2e-ae530e7b9b3f} - c:\program files\kiwee toolbar\2.8.167\KiweeIEToolbar.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Kiwee Toolbar: {6638a9de-0745-4292-8a2e-ae530e7b9b3f} - c:\program files\kiwee toolbar\2.8.167\KiweeIEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Registry Helper] "c:\program files\registry helper\launchregistryhelper.exe" "c:\program files\registry helper\RegistryHelper.Exe" /boot
uRun: [Disk Cleaner] "c:\program files\disk cleaner\launchdiskcleaner.exe" "c:\program files\disk cleaner\DiskCleaner.Exe" /boot
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDF Complete] "c:\program files\pdf complete\pdfsty.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Monitor] c:\windows\pixart\pac207\Monitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [TalkTalk] "c:\program files\talktalk\bin\sprtcmd.exe" /P TalkTalk
mRun: [KiweeHook] "c:\program files\kiwee toolbar\2.8.167\kwtbaim.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRunOnce: [ST Recovery Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\users\timmer~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.4\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\dvdche~1.lnk - c:\program files\intervideo\dvd check\DVDCheck.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\programs\partygaming\partypoker\RunApp.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - {2260D608-C844-435d-90FD-DC16CFA577F2} - c:\program files\smartshopper\bin\2.5.0\SmrtShpr.dll
IE: {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - {BCEB373D-A35A-4200-BD43-8586CD9DFAE7} - c:\program files\smartshopper\bin\2.5.0\SmrtShpr.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\timmer~1\appdata\roaming\mozilla\firefox\profiles\4yiyjsqj.default\
FF - prefs.js: browser.search.selectedEngine - MyStart Search
FF - prefs.js: browser.startup.homepage - hxxp://www.bbc.co.uk/
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar_im2_test_v2&search=
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ZangoSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-28 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-28 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-28 360584]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2006-11-2 167936]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2007-12-11 30008]

=============== Created Last 30 ================

2010-01-28 00:55:32 0 d--h--w- C:\$AVG
2010-01-28 00:55:24 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-01-28 00:55:23 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-01-28 00:55:18 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-28 00:54:55 0 d-----w- c:\windows\system32\drivers\Avg
2010-01-28 00:54:43 0 d-----w- c:\programdata\AVG Security Toolbar
2010-01-28 00:52:58 0 d-----w- c:\programdata\avg9
2010-01-22 11:27:39 834048 ----a-w- c:\windows\system32\wininet.dll
2010-01-22 11:27:29 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-01-14 03:08:17 0 d-----w- C:\e80e03f1cc2afcfa99
2010-01-13 06:48:40 156672 ----a-w- c:\windows\system32\t2embed.dll
2010-01-13 06:48:39 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-01-07 08:23:12 0 d-----w- c:\program files\Windows Portable Devices
2010-01-07 08:14:32 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2010-01-07 08:13:52 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2010-01-06 23:36:02 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2010-01-06 23:36:00 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2010-01-06 23:35:59 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2010-01-06 23:35:03 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2010-01-06 23:35:03 258048 ----a-w- c:\windows\system32\winspool.drv
2010-01-06 23:33:47 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll
2010-01-06 23:31:44 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2010-01-06 23:31:43 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2010-01-06 23:31:43 234496 ----a-w- c:\windows\system32\oleacc.dll
2010-01-06 07:46:11 0 d-----w- c:\windows\system32\eu-ES
2010-01-06 07:46:11 0 d-----w- c:\windows\system32\ca-ES
2010-01-06 07:46:02 0 d-----w- c:\windows\system32\vi-VN
2010-01-05 05:18:17 0 d-----w- c:\windows\system32\EventProviders
2010-01-05 01:30:10 0 d-----w- c:\programdata\LightScribe
2009-12-31 04:51:08 0 d-----w- c:\programdata\Google
2009-12-31 02:27:32 0 d-----w- c:\program files\common files\xing shared

==================== Find3M ====================

2010-01-24 03:04:21 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-24 03:04:21 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-24 03:04:21 143360 ----a-w- c:\windows\inf\infstor.dat
2010-01-07 08:22:50 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-01-06 05:52:12 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2009-11-03 21:43:29 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-03 21:42:10 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-11-02 20:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2008-10-14 21:27:39 774144 ----a-w- c:\program files\RngInterstitial.dll
2008-10-12 14:05:47 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-06-05 19:23:28 22 --sha-w- c:\windows\sminst\HPCD.sys
2007-12-11 11:36:19 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 10:31:25.73 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:53 AM

Posted 06 February 2010 - 07:15 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted logs, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  1. Click on the My Controls link at the top of the page to enter your control panel.
  2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Starbuck

Starbuck

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Posted 11 February 2010 - 07:23 PM

Due to the lack of feedback, this Topic will now be closed.

If you need this topic reopened, please request this by sending one of the Moderating team or an Administrator
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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