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RAndom BSOD crashes


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#1 Jeresmith25

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Posted 29 January 2010 - 03:51 AM

Well sad that my first post is cause of a problem I am having but here it goes. Hi to everyone who reads this!!!

Here is the debugging info I got from the dmp file...I ran a memory check and it didn't say any problems found and it doesn't seem to happen at any certain point just randomly.

Microsoft ® Windows Debugger Version 6.11.0001.404 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\012910-30671-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols


Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4b000 PsLoadedModuleList = 0xfffff800`03088e50
Debug session time: Fri Jan 29 01:27:18.441 2010 (GMT-6)
System Uptime: 0 days 0:02:07.738
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff80002e857a0}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80002e857a0

Debugging Details:
------------------


BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff80002ebc469 to fffff80002ebcf00

STACK_TEXT:
fffff880`009b8de8 fffff800`02ebc469 : 00000000`0000007f 00000000`00000008 00000000`80050033

00000000`000006f8 : nt!KeBugCheckEx
fffff880`009b8df0 fffff800`02eba932 : 00000000`00000000 00000000`00000000 00000000`00000000

00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009b8f30 fffff800`02e857a0 : 00000000`00000000 00000000`00000000 00000000`00000000

00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`009f6f80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000

00000000`00000000 : nt!SeAccessCheckFromState+0x60


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`02eba932 90 nop

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

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#2 Broni

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Posted 29 January 2010 - 11:20 PM

Happened once?

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#3 Jeresmith25

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Posted 30 January 2010 - 05:10 AM

No it happens randomly and it seems to be happening more and more lately. I tried a fresh install and so far so good....cross fingers....

#4 Broni

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Posted 30 January 2010 - 11:15 AM

Keep us posted :huh:

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#5 Jeresmith25

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Posted 30 January 2010 - 08:59 PM

Ok it just did it again....sigh

I did notice that I had JUST finished installing norton 09 and updating it, asked for reboot and it crashed when I logged back on after reboot.
I booted into safe mode uninstalled norton 09 and it hasn't done it since....

I dont know if it is because of norton or is it just a coincidence.

#6 Broni

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Posted 30 January 2010 - 09:05 PM

If I were you, I'd stay away from Norton as far, as possible.

If you want to go along with my advice, use Norton Removal Tool: http://service1.symantec.com/Support/tsgen...005033108162039 to remove the beast.

My recommendations:

- Avira free antivirus: http://www.free-av.com/en/download/1/avira..._antivirus.html
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

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#7 Jeresmith25

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Posted 01 February 2010 - 10:49 PM

Ok so far so good running without Norton 09. Its weird cause I have been using it for almost a year now without problems until recently, and it still has 70 days left but not worth the crashes.

#8 Broni

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Posted 01 February 2010 - 10:59 PM

Good news :huh:

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