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Generic Host Process for Win32 / Shutdown Error


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#1 computer02

computer02

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Posted 28 January 2010 - 11:51 PM

The past two weeks, my computer (Windows XP) has been giving me the same error "Generic Host Process for Win32..." with the 60 second countdown then restarts. I researched many websites, read many threads on bleepingcomputer, tried several solutions, and nothing has cured the problem. I even scanned my computer regularly with the latest Malwarebytes, Ad-Aware, and AVG. My computer also has symtoms of a redirect virus, sometimes a random unknown junkmail type website would pop up. I downloaded the critical Microsoft Update released last week for the Google Redirect virus but it doesn't seem to help.

I've tried solutions from other websites and they haven't work, almost seems outdated because it is from a few years ago such as turning off Automatic Updates; clicking Start, Run, and modifying items in the registry (i.e. "Transport Bind Name" making it a blank value / Port 445, "Enable DCOM" changing it to N from Y / Port 135, "IsDomainMaster" making it False, going to Command Prompt and typing in "...winsock...").

The only temporary solution I found that disables the timer is running Command Prompt from Start / Run then entering "shutdown -a". However, this doesn't cure the problem.

My main concern are 1) Does my computer have something harmful / can retrieve sensitive information and obviously 2) I need to get rid of it and I've read so many posts where people have the same exact issue and there seems to be no clear universal solution. Is there a program that can clean it out?

Please, I really really need help from a moderator to walk me thru this problem. Thank you!

Edited by computer02, 28 January 2010 - 11:57 PM.


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#2 Orange Blossom

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Posted 03 February 2010 - 04:46 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/293024/generic-host-error-redirect-websites-dds-rootrepeal-attached/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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