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Removed IS 2010, IE and Firefox not working


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#1 SteveMHDS

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Posted 28 January 2010 - 11:46 PM

I'm working on a 64bit Windows 7 system that was infected with IS 2010. Following the guidelines, I removed it. Everything seems fine. I was able to update MWB, run it, install MS Security Essentials, update it, run it, all seemed fine. However, both IE and Firefox would not bring up any websites. FF just gave a blank page, and anytime I typed in an address in IE, the address changed to http:/// (3 /). From a cmd prompt, I could ping IP addresses AS WELL as names, so the DNS aspect seems to be working fine. I've checked for rogue proxy settings and found none. I have run MWB, MSE, and CCleaner several times, but to no avail. Any Ideas?

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#2 SteveMHDS

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Posted 29 January 2010 - 03:24 PM

OK, fixed this problem by running two different commands...don't know which one took care of it, but this is what I did:

Ran cmd as an administrator
Ran: ipconfig /flushdns
Ran: netsh winsock reset

After rebooting the computer, both IE and Firefox were once again functional...hope this helps someone else who may be having the same problem...

#3 boopme

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Posted 29 January 2010 - 05:06 PM

Thanks for posting the fix.. sorry we didn't get here sooner...very busy here..
Those are the 2 I would run .. I usually run the winsock first but sometimes you need both.
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