I seem to be dealing with the same mess as this fellow
but I am out of my league to do much about it.
"Internet Security 2010" is throwing up so many windows I don't seem to be able to install Avast <<see edit>> or anything-
it has blocked me out of the task manager, and I'm afraid I am stuck.
When I did a cold restart, I got a message that I am infected with worm.win32.netsky
But whatever spyware stuff she has on her laptop can't do much with all these windows popping up.
I am up the proverbial creek without a paddle
BTW, I have recommended your site many times to users on a forum I frequent.
Thanks, and hope I am in the right place... <<Thanks, Orange Blossom, for the move...>>
To keep this current, I will update by saying that I have been able to download Avast and am running a boot scan now.
I don't know if it is the right way to deal with this porblem, but I will post results when the scan is done.
Okay. Avast is done. I still cannot change my desktop or access ctrl>alt>delete (program manager)
I think I am still in a pickle, so I will wait for you guys. Thanks so much for your help.
Edited by kdeb, 29 January 2010 - 10:46 AM.
Move to AII. ~ OB