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I think I have a trojan


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#1 JohnMatrix

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Posted 27 January 2010 - 08:43 PM

Hello all, I think I have the virtuomode trojan. I ran spybot and saw virtuomonde in the items deleted. I'm not getting random webpages opening.

How should I proceed?

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#2 JohnMatrix

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Posted 01 February 2010 - 09:45 PM

Anyone? I ran an updated SAS, here's the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/01/2010 at 08:20 PM

Application Version : 4.25.1014

Core Rules Database Version : 4545
Trace Rules Database Version: 2357

Scan type : Complete Scan
Total Scan Time : 01:31:32

Memory items scanned : 261
Memory threats detected : 3
Registry items scanned : 6209
Registry threats detected : 5
File items scanned : 64750
File threats detected : 22

Adware.Vundo/Variant-EC
C:\WINDOWS\SYSTEM32\GURELIDO.DLL
C:\WINDOWS\SYSTEM32\GURELIDO.DLL
C:\WINDOWS\SYSTEM32\SAGUYEBA.DLL
C:\WINDOWS\SYSTEM32\YAMOMENU.DLL

Adware.Vundo/Variant-Senorita
C:\WINDOWS\SYSTEM32\RIJAVUZA.DLL
C:\WINDOWS\SYSTEM32\RIJAVUZA.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler#{68f014b8-94f1-47fe-854a-be6e96077a7e}
HKCR\CLSID\{68F014B8-94F1-47FE-854A-BE6E96077A7E}
HKCR\CLSID\{68f014b8-94f1-47fe-854a-be6e96077a7e}\InprocServer32
HKCR\CLSID\{68f014b8-94f1-47fe-854a-be6e96077a7e}\InprocServer32#ThreadingModel
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#naroradib

Adware.Vundo/Variant-[Fixed]
C:\WINDOWS\SYSTEM32\KUWAKEPE.DLL
C:\WINDOWS\SYSTEM32\KUWAKEPE.DLL
C:\WINDOWS\SYSTEM32\NOGORIKE.DLL
C:\WINDOWS\SYSTEM32\ZAJASUVU.DLL

Adware.Tracking Cookie
C:\Documents and Settings\Neil\Cookies\neil@rd[2].txt
C:\Documents and Settings\Neil\Cookies\neil@electronicarts.112.2o7[1].txt
C:\Documents and Settings\Neil\Cookies\neil@myroitracking[1].txt
C:\Documents and Settings\Neil\Cookies\neil@network.realmedia[1].txt
C:\Documents and Settings\Neil\Cookies\neil@mediatraffic[2].txt
C:\Documents and Settings\Neil\Cookies\neil@at.elitetraffic[2].txt
C:\Documents and Settings\Neil\Cookies\neil@leads.tptracking[1].txt
C:\Documents and Settings\Neil\Cookies\neil@realmedia[2].txt
C:\Documents and Settings\Neil\Cookies\neil@stopzilla[2].txt
C:\Documents and Settings\Neil\Cookies\neil@www.stopzilla[2].txt
C:\Documents and Settings\Neil\Cookies\neil@clicksor[2].txt
C:\Documents and Settings\Neil\Cookies\neil@affiliates.commissionaccount[2].txt

Adware.Vundo/Variant
C:\WINDOWS\SYSTEM32\MUBOHOME.DLL
C:\WINDOWS\SYSTEM32\PASARUWE.DLL

Adware.Vundo/Variant-SR
C:\WINDOWS\SYSTEM32\REFUREPO.DLL


Can anyone help me, please?

#3 boopme

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Posted 01 February 2010 - 11:30 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


How are things now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 JohnMatrix

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Posted 02 February 2010 - 09:05 PM

I ran ATF cleaner and here's my MBAM log:

Malwarebytes' Anti-Malware 1.44
Database version: 3681
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

2/2/2010 8:04:04 PM
mbam-log-2010-02-02 (20-04-04).txt

Scan type: Quick Scan
Objects scanned: 111765
Time elapsed: 8 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\fohasugot (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by JohnMatrix, 02 February 2010 - 09:14 PM.


#5 JohnMatrix

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Posted 02 February 2010 - 09:17 PM

Firstly, thanks for all the help so far!

After I rebooted the red windows security alert shield has appeared and automatic updates has been turned off. When I click on the security alert shield I get an error message saying:

"Windows cannot find 'rundll32.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

What do I do now?

#6 boopme

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Posted 02 February 2010 - 10:51 PM

RunDLL32.exe is a legit Windows file that loads .dll files which too can be legit or malware related. The Cannot find or error loading error message usually occurs when the associated .dll has been removed. The file may have been removed during an anti-virus scan, the uninstall of a program or use of a specialized fix tool. However, an associated registry entry remains and is telling Windows to load the file when you boot up.

If the file was removed but not the entry, Windows will display an error message indicating that the file was not found or there was an error loading. You need to remove this registry entry so Windows stops searching for the program when it loads.

To resolve this download and run Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file with the error message.
  • Right-click on the file and choose delete.
  • Reboot your computer and see if the startup error returns.

Let's get an Online scan done...
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Hey ...you are welcome!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 JohnMatrix

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Posted 03 February 2010 - 07:08 PM

I performed the AutoRuns scan and deleted the only rundll32 I could find - one that was related to Internet Explorer.

I rebooted and I have the same problem. I went back into AutoRuns and the same rundll32 was back.

I have run searches through the "everything" tab and there are no other rundll32 entries to delete.

I'm going to reboot now and see if the error happens again.

[Edit] - Yes same problem, however, I can no longer locate any rundll32 entries in AutoRuns.

Edited by JohnMatrix, 03 February 2010 - 07:18 PM.


#8 boopme

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Posted 03 February 2010 - 10:15 PM

Did you run the ESET scan?

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 JohnMatrix

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Posted 04 February 2010 - 11:04 PM

ESET scan log:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\InternetSpeedMonitor.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentamyy.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentamyy1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentamyy2.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\WINDOWS\system32\cifqqhqe.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\system32\ilRYFfhk.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\system32\uasgkmsg.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\system32\umisuuhh.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\system32\xrnhtywv.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined


I also ran the scannow completely, but it never asked me to insert my windows CD at any time.

#10 boopme

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Posted 06 February 2010 - 03:46 PM

That's good you didn't need the disc. Update and rerun MBAM... How is it running now?
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 JohnMatrix

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Posted 08 February 2010 - 07:31 PM

Latest MBAM log after update:

Malwarebytes' Anti-Malware 1.44
Database version: 3710
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

2/8/2010 6:25:41 PM
mbam-log-2010-02-08 (18-25-41).txt

Scan type: Quick Scan
Objects scanned: 113016
Time elapsed: 7 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



I'm still getting the windows security alert red shield that I can't open without getting the rundll32.exe error.

#12 boopme

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Posted 08 February 2010 - 08:47 PM

Hi, there may be a rootkit behind all this. I was uncomfortable with the threading model found earlier.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 JohnMatrix

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Posted 08 February 2010 - 09:36 PM

Hey, I'm about to try the above fix, but I wanted to tell you that I'm getting two notices from my symantec anit-virus:

1.Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: Infostealer.Banker.C
File: C:\System Volume Information\_restore{84068FB0-A0A9-4B39-ADAE-98351771F403}\RP1601\A0268461.dll
Location: C:\System Volume Information\_restore{84068FB0-A0A9-4B39-ADAE-98351771F403}\RP1601
Computer: BL-RH-NEAHARRI
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Delete succeeded : Access denied
Date found: Monday, February 08, 2010 7:52:11 PM

2.Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: Trojan.Vundo
File: C:\System Volume Information\_restore{84068FB0-A0A9-4B39-ADAE-98351771F403}\RP1601\A0268462.dll
Location: C:\System Volume Information\_restore{84068FB0-A0A9-4B39-ADAE-98351771F403}\RP1601
Computer: BL-RH-NEAHARRI
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Delete succeeded : Access denied
Date found: Monday, February 08, 2010 8:31:14 PM

#14 boopme

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Posted 08 February 2010 - 09:53 PM

Hi. OK two things.. These are hiding in the System Restore points. Malware cleaners cannot clean in there. We will get them last tho as I prefer to have an infected point trhen none to restore to ,just in case.

These types of malwares (banker etc) are info stealers. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Now do GMER.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 JohnMatrix

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Posted 09 February 2010 - 08:02 PM

GMER continues to fail for me. In normal mode it will restart the computer the instant that I run GMER. In safe mode it crashes before it can complete the scan. Also when I open GMER in safe mode it goes straight into the scan and I am unable to uncheck devices.

I don't do any online banking, shopping, etc. from my desktop, but I have changed my one email account password and will do so again once everything is working properly.




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