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Residual Malware?


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3 replies to this topic

#1 aallegre

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Posted 27 January 2010 - 04:06 PM

Hi there-

Within the last 6 months my little Dell Inspiron received and survived its first worm (sasser worm in this case). I swear to all good things, up and down that this computer does not go to unsavory internet spots or do anything even remotely illegitimate. Half the time it's not even connected to the internet. It's primarily for 3D modeling...my budding livelihood. That being said- how this thing gets infected twice, let alone once is frustrating. I also have a mac, which happily runs problem-free online all the time.

That being said- I have AVG Free running, I have a firewall up (it was disabled by this last virus), I have HJT, I have Sophos Anti-Rootkit Revealer, AND MalwareBytes Anti Malware. I did a scan with AVG and MalwareBytes yesterday, which did turn up some bugs, but nothing big.

However, after these scans, I was still receiving shutdown countdowns related to 'DCOM Server Process Launcher Service Terminated Unexpectedly' and did shutdown -a to prevent the continual shut downs...but am still receiving strange errors. So I did some research and came across SDFix, but- when I went to start my computer in safe mode, I received a blue screen and a STOP error related to 0x0000007E and a series of memory locations specific to my computer with no further information.

I would really prefer not to re-install windows, but I feel like this system is operating at swiss-cheese mode now and that maybe it's remnants of a bug I haven't caught. So maybe more knowledgeable eyes could have a look at my HJT log and see if there is anything suspect?

Thanks in advance for your time!

HJT Log follows:
QUOTE
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:25 AM, on 1/27/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\AnnaLisa\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Sophos\Sophos Anti-Rootkit\sargui.exe
C:\Documents and Settings\AnnaLisa\Local Settings\Temp\nxsgwl.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Seagate Scheduler2 Service] "C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\AnnaLisa\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-4226935587-4111258217-1391284242-1006\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe (User 'HelpAssistant')
O4 - HKUS\S-1-5-21-4226935587-4111258217-1391284242-1006\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User 'HelpAssistant')
O4 - HKUS\S-1-5-21-4226935587-4111258217-1391284242-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'HelpAssistant')
O4 - HKUS\S-1-5-21-4226935587-4111258217-1391284242-1006\..\Run: [Google Update] "C:\Documents and Settings\AnnaLisa\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c (User 'HelpAssistant')
O4 - HKUS\S-1-5-21-4226935587-4111258217-1391284242-500\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe (User 'Administrator')
O4 - S-1-5-21-4226935587-4111258217-1391284242-1006 Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'HelpAssistant')
O4 - S-1-5-21-4226935587-4111258217-1391284242-1006 User Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'HelpAssistant')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1167100579562
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E16CDE1-FDDA-4E4A-8E14-22E8F0DB7834}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E71895A3-4091-442E-8171-4044DB50A451}: NameServer = 192.168.1.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: cru629.dat
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9652 bytes



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#2 Blind Faith

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Posted 03 February 2010 - 02:07 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



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#3 aallegre

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Posted 03 February 2010 - 02:23 PM

Thanks for the reply.

I actually could not stand it anymore, so I attempted to re-install Windows XP but the install would hang at 34 minutes, without being able to start in SafeMode, so in the end I decided it was time to embrace the future and have installed Windows 7 and NOD32 security. I know every Windows OS will have its security issues, but hopefully starting out from scratch with fewer patches will keep me running smooth for a while.

Thanks anyway and I will return in the future with unsolvable issues.

#4 schrauber

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Posted 03 February 2010 - 03:02 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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