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Infected Computer needs help


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2 replies to this topic

#1 trew421

trew421

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Posted 27 January 2010 - 03:59 PM

I have gotten a new job (hooray!)

So now I am working on this Workstation and It has a lot of quirks...

1 windows update won't load
2 runs very slow
3 something turned off the firewall

thanks





DDS (Ver_09-12-01.01) - NTFSx86
Run by Mike Vetromile at 12:04:16.90 on Wed 01/27/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.501.125 [GMT -8:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iQmetrix\IQ.Core.UpdateFoundation.WindowsService.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe
C:\PROGRAM FILES\DELL\DELL LASER MFP 1815\PSU\Scan2Pc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\iQmetrix\RQ4\RetailiQ.WPF\RetailiQ.Windows.WPF.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mike Vetromile\My Documents\Downloads\windows-kb890830-v3.3.exe
c:\e02222848b0e7dc66f\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Verizon\McciBrowser.exe
C:\Documents and Settings\Mike Vetromile\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://eroes.pacific.verizonwireless.com/eroes/eROES.jsp
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\verizon\verizon internet security suite\pkR.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
TB: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [Online Backup Auto Update] "c:\program files\verizon\online backup & sharing\auto update\OnlineBackup.UpdateSystemTray.exe"
mRun: [Vault Explorer Cache Watcher] c:\program files\verizon\online backup & sharing\vewatch.exe
mRun: [MFP1815_S2P] c:\program files\dell\dell laser mfp 1815\psu\Scan2Pc.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: verizonwireless.com\eroes.pacific
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mikeve~1\applic~1\mozilla\firefox\profiles\7zf6l6wr.default\
FF - prefs.js: browser.startup.homepage - hxxps://eroes.pacific.verizonwireless.com/eroes/eROES.jsp
FF - plugin: c:\documents and settings\mike vetromile\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\verizon\vsp\nprpspa.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-12-14 179984]
R2 FilesystemWatcher;Filesystem Watcher;c:\program files\verizon\online backup & sharing\filesystem watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2008-9-2 24576]
R2 IQ.Core.UpdateFoundation.WindowsService;iQmetrix Installation Manager Service;c:\program files\iqmetrix\IQ.Core.UpdateFoundation.WindowsService.exe [2009-10-30 6656]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\verizon\online backup & sharing\scheduler\OnlineBackup.SchedulerService.exe [2009-11-20 20480]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\verizon\verizon internet security suite\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\verizon\verizon internet security suite\RpsSecurityAwareR.exe [2009-4-22 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectShim.sys [2008-11-14 27376]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-12-1 20160]
S3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]

=============== Created Last 30 ================

2010-01-27 19:49:07 0 d-----w- C:\e02222848b0e7dc66f
2010-01-27 19:00:01 33792 -c----w- c:\windows\system32\dllcache\custsat.dll
2010-01-27 18:56:31 19569 ----a-w- c:\windows\003605_.tmp
2010-01-27 18:18:44 25992 ----a-w- c:\windows\system32\pgdfgsvc.exe
2010-01-27 17:55:39 0 d-----w- c:\program files\Trend Micro
2010-01-26 02:51:13 0 d-----w- c:\docume~1\mikeve~1\applic~1\.clamwin
2010-01-26 02:51:08 0 d-----w- c:\program files\ClamWin
2010-01-26 02:51:08 0 d-----w- c:\documents and settings\all users\.clamwin
2010-01-26 02:18:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-26 02:18:46 18520 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-26 02:18:46 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-25 22:17:53 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-25 22:17:53 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-25 22:15:20 3255 ----a-w- c:\windows\system32\wbem\Outlook_01ca9e0be2201464.mof
2010-01-11 21:44:17 0 d-----w- C:\WUTemp
2010-01-04 18:08:21 8086544 ----a-w- C:\Firefox Setup 3.5.6.exe
2010-01-02 18:32:06 16883056 ----a-w- C:\IE8-WindowsXP-x86-ENU.exe

==================== Find3M ====================

2010-01-27 19:59:15 325152 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-01-27 19:17:27 32312 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-01-27 19:17:27 24503840 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-01-27 19:17:27 236624 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-12-27 18:45:48 16883056 ----a-w- C:\internet explorer 8.exe
2009-12-27 18:26:47 6026816 ----a-w- C:\firefox20011.exe
2009-12-27 03:19:55 22780 ----a-w- c:\windows\system32\emptyregdb.dat
2009-12-15 00:26:05 52341896 ----a-w- C:\R130695.EXE
2009-12-03 06:53:35 4045528 ----a-w- c:\windows\system32\m-setup.exe
2009-12-02 17:51:29 315392 ----a-w- c:\windows\HideWin.exe

============= FINISH: 12:05:08.53 ===============

I have c.exe in the startup and a quick search came up with these options

QQify, Trojan.FakeAlert and Zlob.Trojan

HOPE THIS HELPS!
-Steve

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 19 August 2010 - 12:42 AM.


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#2 Blind Faith

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Posted 03 February 2010 - 02:07 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



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#3 schrauber

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Posted 08 February 2010 - 12:28 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
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