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Computer keeps on sending e-mails after UPS virus; HijackThis log posted


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#1 Thomas Been

Thomas Been

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Posted 27 January 2010 - 04:56 AM

My computer keeps on sending e-mails, which I can see because of Norton pop-ups.
This started after accidently opening a UPS virus e-mail.
Computer is scanned with Spyware Doctor, Norton AntiVirus and SDfix.
SDfix removed some Trojans [See below].

Also after this, the computer keeps on sending e-mails. First it started only when the computer had been Idle for a few minutes. Now it seems to start just after starting up. Can anybody help me to get rid of this virus/trojan/malware? I added a HijackThis.log below.

Thanks a lot in advance,
Thomas Been

[Hijackthis.log start]
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:47:54, on 27-1-2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\Virus\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: PDFCreator Toolbar Helper - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PDFCreator Toolbar - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {C854C4D1-ED53-4B1F-AA45-783B3CF3315C} (DacomUpload Control) - http://program.webhard.co.kr/Plus/active_u...DacomUpload.cab
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updateservice (gupdate1c9f5aa91dabe0c) (gupdate1c9f5aa91dabe0c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Norton AntiVirus Auto-Protect-service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Planner voor Automatische LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TPLXNKNIX - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\TPLXNKNIX.exe (file missing)
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

--
End of file - 11496 bytes

[Hijackthis.log end]

[Part of SDfix log start]
Trojan Files Found:

C:\WINDOWS\SYSTEM32\11478.EXE - Deleted
C:\WINDOWS\SYSTEM32\11538.EXE - Deleted
C:\WINDOWS\SYSTEM32\11942.EXE - Deleted
C:\WINDOWS\SYSTEM32\12382.EXE - Deleted
C:\WINDOWS\SYSTEM32\14604.EXE - Deleted
C:\WINDOWS\SYSTEM32\14771.EXE - Deleted
C:\WINDOWS\SYSTEM32\153.EXE - Deleted
C:\WINDOWS\SYSTEM32\15724.EXE - Deleted
C:\WINDOWS\SYSTEM32\16827.EXE - Deleted
C:\WINDOWS\SYSTEM32\17035.EXE - Deleted
C:\WINDOWS\SYSTEM32\17421.EXE - Deleted
C:\WINDOWS\SYSTEM32\17673.EXE - Deleted
C:\WINDOWS\SYSTEM32\18467.EXE - Deleted
C:\WINDOWS\SYSTEM32\1869.EXE - Deleted
C:\WINDOWS\SYSTEM32\18716.EXE - Deleted
C:\WINDOWS\SYSTEM32\19169.EXE - Deleted
C:\WINDOWS\SYSTEM32\19718.EXE - Deleted
C:\WINDOWS\SYSTEM32\19895.EXE - Deleted
C:\WINDOWS\SYSTEM32\19912.EXE - Deleted
C:\WINDOWS\SYSTEM32\21726.EXE - Deleted
C:\WINDOWS\SYSTEM32\23281.EXE - Deleted
C:\WINDOWS\SYSTEM32\23811.EXE - Deleted
C:\WINDOWS\SYSTEM32\24464.EXE - Deleted
C:\WINDOWS\SYSTEM32\25667.EXE - Deleted
C:\WINDOWS\SYSTEM32\26299.EXE - Deleted
C:\WINDOWS\SYSTEM32\26500.EXE - Deleted
C:\WINDOWS\SYSTEM32\26962.EXE - Deleted
C:\WINDOWS\SYSTEM32\28145.EXE - Deleted
C:\WINDOWS\SYSTEM32\28703.EXE - Deleted
C:\WINDOWS\SYSTEM32\292.EXE - Deleted
C:\WINDOWS\SYSTEM32\29358.EXE - Deleted
C:\WINDOWS\SYSTEM32\2995.EXE - Deleted
C:\WINDOWS\SYSTEM32\30333.EXE - Deleted
C:\WINDOWS\SYSTEM32\31322.EXE - Deleted
C:\WINDOWS\SYSTEM32\32391.EXE - Deleted
C:\WINDOWS\SYSTEM32\3902.EXE - Deleted
C:\WINDOWS\SYSTEM32\4664.EXE - Deleted
C:\WINDOWS\SYSTEM32\4827.EXE - Deleted
C:\WINDOWS\SYSTEM32\491.EXE - Deleted
C:\WINDOWS\SYSTEM32\5436.EXE - Deleted
C:\WINDOWS\SYSTEM32\5447.EXE - Deleted
C:\WINDOWS\SYSTEM32\6334.EXE - Deleted
C:\WINDOWS\SYSTEM32\9894.EXE - Deleted
C:\WINDOWS\SYSTEM32\9961.EXE - Deleted
[Part of SDfix log end]

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#2 Starbuck

Starbuck

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  • Malware Response Team
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Posted 02 February 2010 - 06:27 PM

Hi Thomas

I apologize for the delay in response to your thread.
If you have since resolved the original problem you were having, I would appreciate you letting us know..
If not please follow these instructions:
  • Download OTL to your desktop.
    if you have problems, try this download link:
    OTL
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check
.

.
    Now copy the lines in the codebox below.
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    CREATERESTOREPOINT
  • right click in the Custom Scans/Fixes window (under the blue bar) and choose Paste.


    .
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them with your next reply.


Thanks

BBPP6nz.png


#3 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
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  • Local time:11:27 AM

Posted 09 February 2010 - 04:45 PM

Due to the lack of feedback, this Topic will now be closed.

If you need this topic reopened, please request this by sending one of the Moderating team or an Administrator
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

BBPP6nz.png





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