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Unknown Malware Invasion, Total Takeover


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2 replies to this topic

#1 IsaacMS

IsaacMS

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  • Local time:06:58 AM

Posted 27 January 2010 - 03:16 AM

Hello fixers, I'm in big trouble. I am experiencing an invasion of my computer, but I don't know what it is or how to get rid of it. I've tried running scans, etc, but more on that below.

Outline of the symptoms:
- Over the past week or so Google searches are redirected to various shopping and porn sites when I click on the link in the result.
- Popular sites like youtube and amazon are completely blocked, and I get a gray and red screen that informs me of an infection (It says "This web site is restricted based on your security preferences.") and directs me to "activate your antivirus software."
- Numerous pop-up ads
- Message that says "Task Manager has been disabled by your administrator."
- Desktop background image reads the same as the youtube block, until yesterday when everything went wackier and now it's wants me to restore Active Desktop, only I can't because I'm blocked from doing so. I am not able to change the background image.
- Some of the things I've downloaded to fix the problem either won't open or shut down immediately upon starting, almost as if the malware is instructed to defend itself from detection by these programs. Spybot and Adaware are among these. Although...
- Spybot is constantly detecting registry changes and asking me to allow or not, but when I disallow everything comes to crawling near-halt. When I allow them I get pop-ups.
- Computer won't shut down properly, and when it's manually shut down it comes back by itself but in a grayed-out frozen state, which requires a manual reboot.

Thanks in advance for your help.

DDS.txt report:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Stanfields at 21:56:14.10 on Tue 01/26/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.894.168 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Documents and Settings\Stanfields\Local Settings\Application Data\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Documents and Settings\Stanfields\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
mSearchAssistant = hxxp://www.google.com
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Search and Recover Disk Image Service] c:\progra~1\iolo\system~1\search~1\DiskImageService.exe
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Google Update] "c:\documents and settings\stanfields\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [Zone Labs Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [tabizobew] Rundll32.exe "c:\windows\system32\ligasuta.dll",a
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [Internet Security 2010] c:\program files\internetsecurity2010\IS2010.exe
StartupFolder: c:\docume~1\stanfi~1\startm~1\programs\startup\spywar~1.lnk - c:\documents and settings\stanfields\local settings\application data\2101728775.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
uPolicies-system: DisableTaskMgr = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\windows\system32\helper32.dll
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab53083.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab53083.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab53083.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} - hxxp://zone.msn.com/bingame/zpagames/zpa_pool.cab42858.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab53083.cab
DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} - hxxp://entimg.msn.com/client/msnmusax4716.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: winwil32 - winwil32.dll
AppInit_DLLs: c:\windows\system32\karna.dat kufenako.dll c:\windows\system32\ligasuta.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: bufazufob - {c17d38cf-6071-4346-8421-74c71c7f17a5} - No File
SSODL: wejimejum - {164234d9-dcd7-41ee-a142-8ba39814cb3a} - No File
SSODL: ginofaneh - {b13050ce-432c-4289-8ede-d3aacad34ad8} - No File
SSODL: jayemavem - {c9b740ef-f791-4af8-bf77-15eafa84e66a} - c:\windows\system32\ligasuta.dll
STS: tokatiluy: {c9b740ef-f791-4af8-bf77-15eafa84e66a} - c:\windows\system32\ligasuta.dll
LSA: Notification Packages = scecli safevayi.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\stanfi~1\applic~1\mozilla\firefox\profiles\sh5v33oe.default\
FF - prefs.js: browser.startup.homepage - hxxp://scriptures.lds.org/
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\documents and settings\stanfields\application data\mozilla\firefox\profiles\sh5v33oe.default\extensions\{9ee802e8-c931-47ab-b570-aa8f791598ca}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\stanfields\application data\mozilla\firefox\profiles\sh5v33oe.default\extensions\{9ee802e8-c931-47ab-b570-aa8f791598ca}\components\RadioWMPCore.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\stanfields\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\stanfields\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\stanfields\application data\move networks\plugins\npqmp071701000008.dll
FF - plugin: c:\documents and settings\stanfields\application data\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\documents and settings\stanfields\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\stanfields\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\emusic download manager\plugin\npemusic.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPUploader.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-25 64288]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-1-24 28552]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-30 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-30 27784]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-12-14 392824]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-10-30 297752]
S2 asc3550p;asc3550p; [x]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]

=============== Created Last 30 ================

2010-01-26 06:26:24 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-26 06:20:21 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-26 06:18:06 0 d-----w- c:\program files\Lavasoft
2010-01-25 12:02:48 0 ----a-w- c:\windows\system32\16827.exe
2010-01-25 11:42:44 0 ----a-w- c:\windows\system32\23281.exe
2010-01-25 11:22:44 0 ----a-w- c:\windows\system32\28145.exe
2010-01-25 11:02:37 0 ----a-w- c:\windows\system32\5705.exe
2010-01-25 10:42:37 0 ----a-w- c:\windows\system32\24464.exe
2010-01-25 10:22:33 0 ----a-w- c:\windows\system32\26962.exe
2010-01-25 10:02:32 0 ----a-w- c:\windows\system32\29358.exe
2010-01-25 09:42:31 0 ----a-w- c:\windows\system32\11478.exe
2010-01-25 09:22:25 0 ----a-w- c:\windows\system32\15724.exe
2010-01-25 09:02:24 0 ----a-w- c:\windows\system32\19169.exe
2010-01-25 08:42:22 0 ----a-w- c:\windows\system32\26500.exe
2010-01-25 08:22:21 0 ----a-w- c:\windows\system32\6334.exe
2010-01-25 08:02:21 0 ----a-w- c:\windows\system32\18467.exe
2010-01-25 07:41:36 259072 ----a-w- c:\windows\system32\41.exe
2010-01-25 06:58:14 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-01-23 22:51:31 0 d-----w- C:\spoolerlogs
2010-01-23 22:32:12 0 d-----w- c:\program files\InternetSecurity2010
2010-01-23 22:31:13 18432 ----a-w- c:\windows\system32\helper32.dll
2010-01-23 22:31:10 2931 ----a-w- c:\windows\system32\warning.html
2010-01-23 22:31:07 24576 ----a-w- c:\windows\system32\winlogon32.exe
2010-01-23 22:31:07 24576 ----a-w- c:\windows\system32\smss32.exe
2010-01-13 16:30:02 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-04 22:47:01 284160 ----a-w- c:\windows\winaspt.exe

==================== Find3M ====================

2010-01-22 19:40:47 12506 ----a-w- c:\docume~1\stanfi~1\applic~1\wklnhst.dat
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-11-28 01:51:49 20992 ----a-w- c:\windows\jestertb.dll
1601-01-01 00:03:28 95744 --sha-w- c:\windows\system32\havosufi.dll
1601-01-01 00:03:28 42496 --sha-w- c:\windows\system32\hohokaza.dll
1601-01-01 00:03:28 51200 --sha-w- c:\windows\system32\huwakalu.dll
1601-01-01 00:03:52 51200 --sha-w- c:\windows\system32\kufenako.dll
1601-01-01 00:03:28 91136 --sha-w- c:\windows\system32\ligasuta.dll
1601-01-01 00:03:28 38400 --sha-w- c:\windows\system32\nipiluti.dll
1601-01-01 00:03:28 91648 --sha-w- c:\windows\system32\nitekufi.dll
1601-01-01 00:03:52 51200 --sha-w- c:\windows\system32\safevayi.dll
1601-01-01 00:03:28 37888 --sha-w- c:\windows\system32\tulagoza.dll
1601-01-01 00:03:28 61952 --sha-w- c:\windows\system32\vupeteho.dll
1601-01-01 00:03:28 43008 --sha-w- c:\windows\system32\yetogusu.dll
1601-01-01 00:03:52 51200 --sha-w- c:\windows\system32\zugovela.dll

============= FINISH: 22:03:15.34 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 03 February 2010 - 09:16 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log

Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 12 February 2010 - 03:01 PM

Due to lack of feedback this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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