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PC crashes (reboots) playing game

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#1 JazzyJeff


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Posted 26 January 2010 - 10:00 PM

Hello, This is my first post. I am having trouble for a few months now with my PC rebooting while I am playing Battlefield 1942 online. I will be in game and the PC will just randomly reboot and restart. No known patterns, sometimes it works fine for a few days then repeated crashing. I have tried reinstalling the game, The video card and drivers and ran anti spyware for virus's and even did a system recovery as a last resort. The rebooting only happens in gameplay and I have been running the game for over seven years with out any prior problems.

My pc is an 6 year old hp with 3200 amd and I still have 122 gb of free ram available. The video card is a raideon 2600 pro hd agp and is about two years old. I am guessing it is a video card or hard drive problem but really need someone to take a look for me so I don't start guessing and replacing parts I don't need to replace.

Here is the bugcheck info.................Any help would be greatly appreciated.

Microsoft Windows Debugger Version 6.11.0001.404 X86
Copyright Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini012610-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.090804-1412
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a6a0
Debug session time: Tue Jan 26 20:51:38.062 2010 (GMT-5)
System Uptime: 0 days 0:07:00.652
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
Unable to load image ati3duag.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ati3duag.dll
*** ERROR: Module load completed but symbols could not be loaded for ati3duag.dll
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c000001d, e1edf86b, abb6988c, 0}

Probably caused by : ati3duag.dll ( ati3duag+a1e58 )

Followup: MachineOwner

kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
Arg1: c000001d, The exception code that was not handled
Arg2: e1edf86b, The address that the exception occurred at
Arg3: abb6988c, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

e1edf86b f20fd6d3 movdq2q mm2,xmm3

TRAP_FRAME: abb6988c -- (.trap 0xffffffffabb6988c)
ErrCode = 00000000
eax=e50eccd0 ebx=e30ef040 ecx=0000000f edx=00000100 esi=e313dac0 edi=e313dac0
eip=e1edf86b esp=abb69900 ebp=abb6990c iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
e1edf86b f20fd6d3 movdq2q mm2,xmm3
Resetting default scope





LAST_CONTROL_TRANSFER: from bf28fe58 to e1edf86b

e1edf86b f20fd6d3 movdq2q mm2,xmm3

WARNING: Frame IP not in any known module. Following frames may be wrong.
abb6990c bf28fe58 e313dac0 abb699a0 e30c845c 0xe1edf86b
abb69910 e313dac0 abb699a0 e30c845c bf28fe82 ati3duag+0xa1e58
abb69914 abb699a0 e30c845c bf28fe82 e30c8468 0xe313dac0
abb69918 e30c845c bf28fe82 e30c8468 e30c82e0 0xabb699a0
abb699a0 00000000 7dccccce 7dccccce 7dccccce 0xe30c845c


bf28fe58 ?? ???


SYMBOL_NAME: ati3duag+a1e58


MODULE_NAME: ati3duag

IMAGE_NAME: ati3duag.dll


FAILURE_BUCKET_ID: 0x8E_BAD_IP_ati3duag+a1e58

BUCKET_ID: 0x8E_BAD_IP_ati3duag+a1e58

Followup: MachineOwner

Edited by JazzyJeff, 26 January 2010 - 10:04 PM.

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#2 Budapest


    Bleepin' Cynic

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Posted 26 January 2010 - 10:17 PM

This is worth a read I think:

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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